Maintaining Your Phone
149
Maintaining Your Phone
When your phone is unable to operate properly, you need to investigate or troubleshoot issues among other tasks your
administrator may ask you to perform.
Topics
Updating the Phone Configuration
Diagnosing the Network
The wrong network settings may result in inaccessibility of your phone and poor network performance. Your system
administrator may ask you to use the ping or trace route to troubleshoot network connectivity problems.
Topics
Checking the Network Using “Ping” Method
Checking the Network Using “Trace Route” Method
Checking the Network Using “Ping” Method
Procedure
1.
Navigate to
Menu
->
Features
->
Diagnostics
->
Network
->
Ping
.
2.
Enter the desired IP address or URL in the
Ping IP or URL
field.
3.
Press
Start
.
The screen displays the network status information.
4.
Press
Back
to go back to the preview screen.
Checking the Network Using “Trace Route” Method
Procedure
1.
Navigate to
Menu
->
Features
->
Diagnostics
->
Network
->
Trace Route
.
2.
Enter the desired IP address or URL in the
Trace Route IP or URL
field.
3.
Press
Start
.
The screen displays the network status information.
Summary of Contents for SIP-T48S
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Page 14: ...Yealink T4 Series IP Phones User Guide 10...
Page 54: ...50 Yealink T4 Series IP Phones User Guide...
Page 152: ...148 Yealink T4 Series IP Phones User Guide...
Page 156: ...152 Yealink T4 Series IP Phones User Guide...
Page 157: ...Appendix Menu Structure 153 Appendix Menu Structure For the SIP T48S T48G IP Phone...
Page 158: ...Yealink T4 Series IP Phones User Guide 154 For the SIP T46S T46G IP Phone...
Page 159: ...Appendix Menu Structure 155 For the SIP T42S T42G T41S T41P T40P T40G IP Phone...