No Answer Greetings
No Answer Greetings are the greetings that callers will hear if you do not answer their calls.
To record your No Answer Greetings:
1.
Press to dial the Voice Portal and enter your Voice Portal passcode.
Note:
Your Voice Portal passcode is emailed to you with your BizPhone Service Completion
Advice. If you do not receive a Voice Mail access code, please contact you system
administrator.
2.
Press
1
to enter your Voice Mail box, followed by
3
to access your No Answer Greetings,
and then press
1
to record your No Answer Greetings.
3.
Follow the voice prompt and record your No Answer Greetings.
Extended Away Greetings
Extended Away Greetings are the greetings that callers will hear if you plan to be away from your
desk for an extended amount of time. You are required to activate and deactivate these greetings
manually.
To record your Extended Away Greetings:
1.
Press to dial the Voice Portal and enter your Voice Portal passcode.
Note:
Your Voice Portal passcode is emailed to you with your BizPhone Service Completion
Advice. If you do not receive a Voice Mail access code, please contact you system
administrator.
2.
Press
1
to enter your Voice Mail box, followed by
4
to access your Extended Away
Greetings, and then press
3
to record your Extended Away Greetings.
3.
Follow the voice prompt and record your Extended Away Greetings.
4.
After you record your Extended Away Greetings, you are required to activate the greetings
by pressing
1
. Once you have the greetings activated, you will be reminded each time you
log in to listen to messages that the greetings are activated.
To de-activate Extended Away Greetings, follow steps 1-2 above and press
2
.
Note:
When the Extended Away Greetings are activated, the calls are not able to leave a voice
message. Once it is de-activated, voice mail collection is turned back on.
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