Advanced Features
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Advanced Features
The advanced features require server support. Consult your server partner to find out if these features are
supported.
Topics
Automatic Call Distribution (ACD)
Call Pickup
You can use call pickup to answer someone else’s incoming call on your phone.
The Yealink IP phones support Directed Call Pickup and Group Call Pickup:
Directed Call Pickup: allows you to pick up incoming calls to a specific phone.
Group Call Pickup: allows you to pick up incoming calls to any phone within a predefined group of
phones.
Directed Call Pickup
Directed call pickup is used for picking up an incoming call on a specific extension. You can answer a call
that rings on a specific phone. If there are multiple incoming calls on the phone at the same time, you can
only pick up the first incoming call.
You can choose to implement directed call pickup using a directed call pick code or using SIP signaling.
Summary of Contents for T48G
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