Smart Choice Communications | (800) 217-3096 | www.smartchoiceus.com | techsupport@smartchoiceus.com
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Smart Choice Communications, LLC
YEALINK
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57
U
SER GUIDE
Using
Basic
Call
Functions
Placing a Call
Using the handset:
1. Pick up the handset.
2. Enter the number, and then tap
Send
.
Using the speakerphone:
.
1. With the handset on-hook, press
2. Enter the number, and then tap
Send
.
Using the headset:
to activate the headset mode.
1. With the headset connected, press
2. Enter the number, and then tap
Send
.
Note:
During
a
call,
you
can
alternate
between
the
headset,
hands-free
speakerphone
and
handset
modes
by
pressing
the
HEADSET
key,
the
Speakerphone
key
or
by
picking
up
the
handset.
Headset
mode
requires
a
connected
headset.
Answering a Call
Using the handset:
Pick up the handset.
Using the speakerphone:
Press
.
Using the headset:
Press
.
Note:
You can reject an incoming call by tapping
Reject
.
Ending a Call
Using the handset:
Hang up the handset or tap
End Call
.
Using the speakerphone:
Press
or
End Call
.
Using the headset:
Tap
End Call
.
Redialing a Call
• Press
to enter the
Placed Calls
list, and then tap the desired entry.
• Press
twice when the phone is idle to dial out the last dialed number.
Muting and Un-muting a Call
• Press
• Press
to mute the microphone during a call.
again to un-mute the call.
Holding and Resuming a Call
To Hold a call:
Press
or
Hold
during an active call.
To Resume the call, do one of the following:
• If there is only one call on hold, press
or
Resume
.
or
Resume
.
• If there is more than one call on hold, select the desired call, and then press
Transferring a Call
You can transfer a call in the following ways:
Performing a Blind Transfer
1. Press
or
Transfer
during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press
or
B Transfer
.
Performing a Semi-Attended Transfer
1. Press
or
Transfer
during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press
Send
.
3. Press
or
Transfer
when you hear the ring-back tone.
Performing a Attended Transfer
1. Press
or
Transfer
during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press
Send
.
3. Press
or
Transfer
when the second party answers.
Forwarding a Call
To enable call forward:
1.
Navigate
to
Menu
->
Features
->
Call
Forward
.
2.
Select
the
desired
forward
type:
Always
Forward
----Incoming
calls
are
forwarded
unconditionally.
Busy
Forward
----Incoming
calls
are
forwarded
when
the
phone
is
busy.
No
Answer
Forward
----Incoming
calls
are
forwarded
if
not
answered
after
a
period
of
time.
3.
Enter
the
number
you
want
to
forward
to.
For
No
Answer
Forward
,
select
the
desired
ring
time
to
wait
before
forwarding
from
the
After
Ring
Time
field.
4.
Tap
Save
to
accept
the
change.
Initiating
a
Conference
Call
1.
Tap
Conference
during
an
active
call.
The
call
is
placed
on
hold.
2.
Enter
the
number
of
the
second
party,
and
then
tap
Conference
.
3.
Tap
Conference
again
when
the
second
party
answers.
Three
parties
are
now
joined
in
the
conference.
Note
: You can split the conference call into two individual calls by tapping
Split
.
Configuring and Using Speed Dial
To configure a speed dial key:
1.
Navigate
to
Menu
->
Features
->
Dsskey
.
2.
Select
the
desired
DSS
key.
3.
Select
SpeedDial
from
the
Type
field,
select
the
desired
line
from
the
Account
ID
field,
enter
a
label
in
the
Label
field
and
then
enter
the
number
in
the
Value
field.
4.
Tap
Save
to
accept
the
change.
To
use
the
speed
dial
key:
Press
the
speed
dial
key
to
dial
out
the
preset
number.
