Administrator’s Guide for VP530 IP
Video
Phone
172
This chapter provides an administrator with general information for troubleshooting
some most common problems that may encounter while using the VP530 IP video
phone.
The IP phone can provide feedback in a variety of forms such as log files, packets, status
indicators and so on, which helps an administrator quickly find out the cause of failure
and do the troubleshooting more easily.
The following are some methods for you to learn more about the working status of your
IP phone and quickly find out the cause of failure.
Getting Information from Status Indicators
The IP phone can log various events to log files. So if your IP phone encounters some
problems, commonly the log files are used. You can export the log files to a syslog
server or the local system. You can specify the location for which to save log files for
troubleshooting purposes using the configuration files or the web user interface. You can
also set the system log level to specify the severity level of the logs to be reported to a
log file. The system log level is 3 by default (Changes to this parameter via web user
interface require a reboot).
In the configuration files, you can use the following parameters to configure log settings:
syslog.server--Specify the IP address of the syslog server where to export the log
files.
syslog.log_level--Specify the severity level of the logs to be reported to a log file.
For more information about the log setting configuration parameters, refer to
on page
To configure the level of the log files via web user interface:
1.
Click on Phone->Configuration.
Summary of Contents for VP530 IP
Page 1: ......
Page 4: ......
Page 12: ......
Page 111: ...Configuring Basic Features 99...
Page 153: ...Configuring Advanced Features 141...
Page 171: ...Configuring Security Features 159...
Page 182: ...Administrator s Guide for VP530 IP Video Phone 170 Phonebook on page 266...
Page 183: ...Resource Files 171...
Page 194: ...Administrator s Guide for VP530 IP Video Phone 182 3 Click OK to confirm the resetting...
Page 195: ...Troubleshooting 183...
Page 344: ...Administrator s Guide for VP530 IP Video Phone 332...