Yealink VVX150, Manual

Page 1: ...mbination with the PBX Please use this manual at initial operation Some features differ from the features described in the manufacturer s documentation The following pages describe the Polycom VVX models VVX150 VVX250 VVX350 VVX450 We hope you enjoy using the telephones Subject to alterations Version 1 08 2019 EN 2 Used symbols Type Icon Description ...

Page 2: ...security standards Nevertheless note the safety guidelines in order to use the device securely Please note the following safety guidelines to lower risk of burning electric shocks and similar risks General guidelines 1 Keep the device dry and clean at transport storage and usage 2 Avoid collisions and drops of the device at transport storage and usage 3 Do not open the device case and do not try t...

Page 3: ...s You can activate this function for your customer account via the administration portal at any time Activation of this function is subject to fees You can activate the function Voice Traffic encryption SRTP on the administration portal under ADMINISTRATION Profile Activate the function on the administration portal Restart all telephones Restarting may take a few minutes During a conversation a lo...

Page 4: ...uit plug on the phone This feature is not available on Polycom VVX 101 models 2 Adding an extension All telephones you receive are preconfigured and connected to the telephone system Find further information on how to install an extension in the administration portal manual D Operation 1 Basic Functions 1 1 Overview of Keys Below you will see an overview over all keys of the respective models Poly...

Page 5: ...X150 13 Home key 14 Navigation keys Select key 15 Soft keys 16 Security slot on back 17 Screen 18 Message Waiting Indicator Polycom VVX350 VVX450 Pos Description 1 Line keys 2 Reversible tab 3 Speaker 4 Back key 5 Transfer key 6 Messages key 7 Hold key 8 Volume keys 9 Dial pad 10 Mute key ...

Page 6: ... 16 Soft keys 17 Security slot on back 18 Screen 9 Message Waiting Indicator Polycom VVX 501 601 Pos Description 1 USB port 2 Message Waiting Indicator 3 Home line key 4 Touchscreen 5 Headset key 6 Speakerphone key 7 Mute key 8 Volume keys 9 Microphone 10 Dialpad 11 Speaker 12 Reversible tab ...

Page 7: ...he speaker s and telephone s volume Mutes the microphone Headset Speaker Transfer Hold conversation 1 3 Outgoing Call Entering the extension number is sufficient when performing an internal call If you choose to perform an external call you have dial the exchange identification code e g 9 for UK prior to the external number You have the following options to perform an outgoing call Receiver ...

Page 8: ...e soft key End Call Headset Activate the headset by pressing the headset key Dial the telephone number Confirm your call by pressing the Send soft key End the conversation by pressing the soft key End Call 1 4 Incoming Call To answer an incoming call you have the following options Pick up the receiver or press the speaker key to answer an incoming call Press the headset key in order to answer with...

Page 9: ...incoming call during an active conversation press the Answer soft key To reject an incoming call press the Reject soft key You can transfer incoming calls directly by pressing the transfer button or the Transfer soft key The active conversation is now on hold Currently it is not possible to access the central directory during a call on hold Toggle To toggle between two callers press the soft key S...

Page 10: ...t take the incoming call Press the soft key Transfer Enter the number Press the Transfer soft key Hang up to finalise the transfer When transferring a call that is on hold you have the option to perform an unattended transfer by pressing the soft key Transfer entering the number and press Transfer again 1 7 Call Forwarding You can configure various call forwarding scenarios For this purpose you ca...

Page 11: ...le not registered The option functions only if the end device is not registered to the telephone system When the Internet connection fails or there is no LAN connection and If call forwarding if unavailable is programmed for a direct extension e g extension 123 John Doe and a caller calls the direct dial number for the extension directly call forwarding applies If the extension is a member of a qu...

Page 12: ...cond party answers the call press the Conference soft key once again to start the conversation with both participants You can split ongoing conferences to seperate calls with the soft key Split Pressing the soft key Manage allows you to mute or remove participants A conference call with more than three participants is easily established via the administration portal Please refer to the administrat...

Page 13: ...tion As soon as the other party is available again your end device receives a callback generated by the PBX As soon as you answer the callback the PBX sends out a call to the number you tried to reach initially Erase Callbacks If the callback is no longer needed all call backs can be erased by entering the 5 code into the key pad An acoustic confirmation finalises the erase 1 11 Voicemail Initial ...

Page 14: ... Hot desking allows cancelling the registration of existing users and registering new users to your end device This function is useful when employees frequently change their work station but don t take along their end devices After completing registration your configuration is automatically copied to the new telephone Step 1 Cancelling the registration of the current extension Menu Phone settings ...

Page 15: ... set your entire number to be shown to the party being called the switchboard number to be displayed or all caller ID information to be blocked Call forwarding activate the function Call forwarding Parallel call configure another telephone or your mobile phone to ring in addition to your telephone when a call comes in You can then answer the call with one of the two telephones Call forwarding prof...

Page 16: ...lashes you can take the call by pressing the respective key next to the flashing LED Intercom You can add any extension in the PBX system and then use this function key to directly communicate with this extension through the intercom The other party must have the intercom activated on their device Intercom refers to a conventional intercom system similar to walkie talkies directly connecting you t...

Page 17: ...lback deactivated 55 Specify primary device within a premium extension Premium Package 72 nnnn1 Call skill service nnnn 73 nnnn1 Call eFax additional costs will occur 74 nnnn1 Call time control nnnn 75 nnnn1 Call group nnnn 76 nnnn1 Call announcement nnnn 77 nnnn1 Call queue nnnn 78 nnnn1 Call conference service nnnn 791 791 Access voice mail for this extension with password 791158 Access voice ma...

Page 18: ...ameter D Where Do you find help regarding your telephone system You can use various sources for help concerning your issues Please use them in the order suggested here NFON AG Machtlfinger Str 7 81379 München Tel 49 89 45 3000 www nfon com nfon com At nfon com under Service you can find an overview of all documentation downloads blogs and portals as well as help pages and further information For a...

Page 19: ... a central technical support hotline takes your request opens the respective ticket and in emergency cases alerts the on call service Operating and set up support may be subject to a fee of up to 120 per hour depending on the respective contract terms In this connection services are billed by the minute Support hotline for test customers Test customers are routed to a service hotline tailored to t...