Yealink W60P Telesystem, Administrator'S Manual

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Page 2: ...GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS...

Page 3: ...2GHz to 1 93GHz frequency range Installation of this equipment is subject to notification and coordination with UTAM Any relocation of this equipment must be coordinated through and approved by UTAM U...

Page 4: ...p support yealink com for the latest firmware guides FAQ Product documents and more For better service we sincerely recommend you to use Yealink Ticketing system https ticket yealink com to submit all...

Page 5: ...icense GPL Yealink uses soft ware under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licen...

Page 6: ...cribes how to provision IP phones using the boot file and configuration files The Auto Provisioning Guide is to serve as a basic guidance for provisioning Yealink IP phones with a provisioning server...

Page 7: ...size text to show the example values or inputs format of examples http s IPv6 address Blue Text Used for cross references to other topics related to this topic for example Ring Tones for hyperlinks to...

Page 8: ...etwork Settings 15 IP Addressing Mode Configuration 15 IPv4 Configuration 16 IPv6 Configuration 18 DHCP Option for IPv4 21 Supported DHCP Option for IPv4 21 DHCP Option 66 Option 43 and Custom Option...

Page 9: ...44 Configuration File Customization 44 Customizing a Configuration File 44 Configuration File Attributes 44 Resource Files 45 Supported Resource Files 45 Files Download Process 46 Provisioning Method...

Page 10: ...ation 71 Handset Backlight 72 Handset Backlight Configuration 72 Handset Wallpaper 72 Handset Wallpaper Configuration 72 Handset Screen Saver 73 Handset Screen Saver Configuration 73 Handset Name 73 H...

Page 11: ...roxy in Dialog Configuration 100 Server Redundancy 101 Behaviors When Working Server Connection Fails 102 Registration Method of the Failover Fallback Mode 103 Fallback Server Redundancy Configuration...

Page 12: ...ttings Configuration 131 Call Features 133 Dial Plan 133 Basic Regular Expression Syntax for Four Patterns 134 Replace Rule File Customization 134 Replace Rule File Attributes 134 Customizing the Repl...

Page 13: ...l Forward Synchronization for Server side Configuration 156 Call Transfer 157 Call Transfer Configuration 157 Conference 158 Conference Type Configuration 158 Network Conference Configuration 158 Mult...

Page 14: ...P XR 180 RTCP XR Configuration 180 VQ RTCPXR 180 Voice Quality Reports 181 Voice Quality Reports Configuration 181 VQ RTCPXR Display 183 VQ RTCPXR Display Configuration 183 Central Report Collector 18...

Page 15: ...Configuration 206 SCA Configuration 206 Intercom 207 Intercom Configuration 207 Voice Mail 208 MWI for Voice Mail Configuration 208 XML Browser 210 XML Browser Configuration 210 General Features 211 L...

Page 16: ...to Default Factory Settings 239 Resetting the IP phone to Custom Factory Settings 239 Custom Factory Configuration 240 Deleting the Custom Factory Settings Files 240 Packets Capture 240 Capturing the...

Page 17: ...P TFTP server 250 Fail to export the system log to a syslog server 250 Password Issues 250 Restore the administrator password 250 The phone displays Default password is in use Please change 250 Power...

Page 18: ...Table of Contents 11 Appendix 255 RFC and Internet Draft Support 255...

Page 19: ...Administrator s Guide for W60P W53P W41P DECT Phones 12...

Page 20: ...nnect your IP phone to the network and to an electrical supply the IP phone begins its ini tialization process Topics Loading the ROM File Configuring the VLAN Querying the DHCP Dynamic Host Configura...

Page 21: ...the IP phone will download the firmware from the provisioning server If the MD5 value of the downloaded the firmware file differs from that stored in the flash memory the IP phone will perform a firmw...

Page 22: ...btain the IPv4 or IPv6 network settings from a Dynamic Host Configuration Protocol DHCP server if your network supports it To make it easier to manage IP settings we recom mend using automated DHCP wh...

Page 23: ...default password 0000 Network WAN Port IPv4 Parameter static network internet_port ip 1 y0000000000xx cfg Description It configures the IPv4 address Example static network internet_port ip 192 168 1 2...

Page 24: ...y DD Phone UI Menu Settings Advanced Settings default password 0000 Network WAN Port IPv4 Static IPv4 Client Default Gateway Parameter static network static_dns_enable 1 y0000000000xx cfg Description...

Page 25: ...twork Basic IPv4 Config Static IP Address Secondary DNS Handset UI OK Settings System Settings Network default PIN 0000 Basic IPv4 IP Address Type DHCP DNS Type Manual Secondary DNS DD Phone UI Menu S...

Page 26: ...WAN Port IPv6 Static IPv6 Client IP Address Parameter static network ipv6_prefix 1 y0000000000xx cfg Description It configures the IPv6 prefix Note It works only if static network ip_address_mode is...

Page 27: ...rk ipv6_primary_dns 1 y0000000000xx cfg Description It configures the primary IPv6 DNS server Example static network ipv6_primary_dns 3036 1 1 c3c7 c11c 5447 23a6 256 Note It works only if static netw...

Page 28: ...and Custom Option DHCP Option 42 and Option 2 DHCP Option 12 DHCP Option 60 Supported DHCP Option for IPv4 The following table lists common DHCP options for IPv4 supported by Yealink IP phones Paramet...

Page 29: ...ies with a requested provisioning server address For more information refer to RFC 3925 If a single alternate DHCP server responds this is functionally equivalent to the scenario where the primary DHC...

Page 30: ...cp_option option60_value y0000000000xx cfg Description It configures the value vendor class of the device of DHCP option 60 Permitted Values String within 99 characters Default yealink Web UI Settings...

Page 31: ...abled 1 Enabled the IP phone will attempt to determine its VLAN ID through LLDP Default 1 Web UI Network Advanced LLDP Active Parameter static network lldp packet_interval 1 y0000000000xx cfg Descript...

Page 32: ...lists the parameters you can use to configure VLAN manually Parameter static network vlan internet_port_enable 1 y0000000000xx cfg Description It enables or disables the VLAN for the Internet port Per...

Page 33: ...ID The following table lists the parameters you can use to configure DHCP VLAN discovery Parameter static network vlan dhcp_enable 1 y0000000000xx cfg Description It enables or disables the DHCP VLAN...

Page 34: ...several ports concurrently The UDP port used for RTP streams is traditionally an even numbered port For example the default RTP min port on the IP phones is 11780 The first voice session sends RTP us...

Page 35: ...es can work with certain types of NAT Topics NAT Traversal Configuration Keep Alive Configuration Rport Configuration SIP Port and TLS Port Configuration NAT Traversal Configuration In the VoIP enviro...

Page 36: ...ion It enables or disables the STUN Simple Traversal of UDP over NATs feature on the IP phone Permitted Val ues 0 Disabled 1 Enabled Default 0 Web UI Network NAT STUN Active Parameter static sip nat_s...

Page 37: ...gures the IP address or the domain name of the TURN Traversal Using Relays around NAT server Example static sip nat_turn server 218 107 220 202 Note It works only if static sip nat_turn enable is set...

Page 38: ...packets to the NAT device for keeping the communication port open The following table lists the parameters you can use to configure keep alive Parameter account X nat udp_update_enable 1 MAC cfg Descr...

Page 39: ...t Configuration You can configure the SIP and TLS source ports on the IP Phone Otherwise the IP phone uses default values 5060 for UDP TCP and 5061 for TLS If NAT is disabled the port number shows in...

Page 40: ...he VPN client The following table lists the unified directories of the OpenVPN certificates and key in the configuration file vpn cnf for Yealink IP phones VPN Files Description Unified Directories ca...

Page 41: ...IP phones should be configured with a high transmission priority DSCPs for voice and SIP packets can be specified respectively Note For voice and SIP packets the IP phone obtains DSCP info from the ne...

Page 42: ...ntication Configuration 802 1x Authentication Configuration The following table lists the parameters you can use to configure 802 1x authentication Parameter static network 802_1x mode 1 y0000000000xx...

Page 43: ...enticated Provisioning The format of the certificate must be pem crt cer or der Permitted Values URL within 511 characters Default Blank Web UI Network Advanced 802 1x CA Certificates Parameter static...

Page 44: ...ociated with one or more CPE parameters Reboot This method causes the CPE to reboot Download This method is used to cause the CPE to download a specified file from the designated loc ation File types...

Page 45: ...IP phone to authenticate with the ACS Auto Configuration Servers Leave it blank if no authentication is required Example static managementserver password tr69 Permitted Val ues String within 64 charac...

Page 46: ...iodic_inform_enable y0000000000xx cfg Description It enables or disables the IP phone to periodically report its configuration information to the ACS Auto Configuration Servers Permitted Val ues 0 Dis...

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Page 48: ...nt forwardToDocumentFrontDisplayPage Topics Boot Files Configuration Files Resource Files Files Download Process Boot Files Yealink IP phones support boot files The boot files maximize the flexibility...

Page 49: ...fg include config xxx cfg Each include statement can specify a location of a configuration file The con figuration file format must be cfg The locations in the angle brackets or double quotation marks...

Page 50: ...sion custom protect l Non static The parameters do not start with a prefix static for example local_time date_format You can deploy and maintain a mass of Yealink IP phones automatically through confi...

Page 51: ...in the generated MAC local file but the previous settings still take effect on the phone The static changes are never be saved to the MAC local cfg file The provisioning priority mechanism is enabled...

Page 52: ...urce Files Yealink supplies some template of resource files for you so you can directly edit the files as required The following table lists the resource files Yealink supplies Template File File Name...

Page 53: ...face or web user interface l Central Provisioning provisioning through configuration files stored in a central provisioning server The method you use depends on how many phones need to be deployed and...

Page 54: ...r pro gram running Web User Interface You can configure IP phones via web user interface a web based interface that is especially useful for remote con figuration Because features and configurations v...

Page 55: ...ogin page Yealink IP phones support domain name customization You can use a custom domain name to access the web user interface Note Accessing the web user interface by request URI may be restricted b...

Page 56: ...ption It enables or disables the user to access the web user interface of the IP phone using the HTTP pro tocol Permitted Val ues 0 Disabled 1 Enabled Default 1 Web UI Network Advanced Web Server HTTP...

Page 57: ...in the central provisioning server The following figure shows how the phone interoperates with provisioning server when you use the centralized pro visioning method Yealink IP phones can obtain the p...

Page 58: ...escription It configures the maximum number of attempts to transfer a file before the transfer fails Example static auto_provision attempt_before_failed 5 Permitted Values Integer from 1 to 10 Default...

Page 59: ...rform auto provisioning repeatedly Note It works only if static auto_provision repeat enable is set to 1 On Permitted Values Integer from 1 to 43200 Default 1440 Web UI Settings Auto Provision Interva...

Page 60: ...ng the DECT IP phone on office hour It works only if static auto_provision weekly enable is set to 1 On The operations on the handset will not change the inactive status only the functional operations...

Page 61: ...g at random between a starting time configured by the parameter static auto_provision flexible begin_time and an ending time configured by the para meter static auto_provision flexible end_time on a r...

Page 62: ...dom between the starting time on that day and ending time in the next day Note It works only if static auto_provision flexible enable is set to 1 On Permitted Values Time from 00 00 to 23 59 Default B...

Page 63: ...ault Blank Parameter static auto_provision dns_resolv_nosys y0000000000xx cfg Description It enables or disables the IP phone to resolve the access URL of the provisioning server using download librar...

Page 64: ...FTP l File Transfer Protocol FTP l Hyper Text Transfer Protocol Secure HTTPS l File Transfer Protocol Secure FTPS Note There are two types of FTP methods active and passive IP phones are not compatibl...

Page 65: ...of the provisioning server to IP phones When the IP phone requests an IP address using the DHCP protocol the resulting response may contain option 66 for IPv4 or the custom option if configured that...

Page 66: ...on To use the static provision method you need to obtain the provisioning server address first when configuring a pro visioning server The provisioning server address can be IP address domain name or...

Page 67: ...files to the provisioning server 6 If performing static provisioning obtain the provisioning server address Tip Typically all phones are configured with the same server account but the server account...

Page 68: ...Description It configures the URL for uploading downloading the MAC local cfg file If it is left blank the IP phone will try to upload download the MAC local cfg file to from the pro visioning server...

Page 69: ...ation Note It works only if static auto_provision handset_configured enable is set to 0 Disabled It is only applicable to the custom handset related configurations It is not applicable to DD phones Pe...

Page 70: ...ized settings Parameters Settings static auto_provision custom protect 1 After provisioning if the users make changes via phone user interface or web user interface the MAC local cfg file with non sta...

Page 71: ...stom sync 1 and then trigger the phone to perform auto provisioning The IP phones download their own MAC local cfg file from the provisioning server and then update settings in MAC local cfg file to t...

Page 72: ...stom handset keypad_light enable Handset Keypad Light Configuration custom handset backlight_in_charger enable Handset Backlight Configuration custom handset backlight_out_of_charger enable custom han...

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Page 74: ...phone model X is replaced by the actual firmware version IP Phone Model Firmware Name Example W60P W60B 77 x x x rom W60B 77 83 0 10 rom W56H 61 x x x rom W56H 61 83 0 10 rom W53P W60B 77 x x x rom W6...

Page 75: ...bles or disables to pop up a tip when upgrading the handset firmware from the provisioning server Note It works only if over_the_air base_trigger and over_the_air handset_trigger are set to 0 Dis able...

Page 76: ...t_tip is set to 0 you may go to Settings Upgrade Firmware on the handset to trigger the upgrading manually 1 Enabled it will upgrade the handset firmware compulsively without a pop up tip on the hands...

Page 77: ...idle l the handset receives an incoming call l the handset receives a voice mail l the handset receives a voice mail Topic Power Indicator LED of Handset Configuration Power Indicator LED of Handset...

Page 78: ...bled handset power indicator LED does not flash 1 Enabled handset power indicator LED slow flashes 1000ms red Default 1 Web UI Features Power LED MissCall Power Light Flash Handset Keypad Light You ca...

Page 79: ...set to 1 Enabled It is not applicable to DD phones Permitted Values 0 Disabled the backlight will be turned off after the handset is idle for about 10 seconds 1 Enabled the backlight will be turned o...

Page 80: ...screen after the handset is idle for approximately 10 seconds Topic Handset Screen Saver Configuration Handset Screen Saver Configuration The following table lists the parameter you can use to config...

Page 81: ...t 8 is Handset 8 Web UI Account Handset Name Handset X 1 Handset UI OK Settings Handset Name DD Phone UI Menu Settings Basic Settings Phone Name 1 X is the handset ID X 1 8 Language Yealink IP phones...

Page 82: ...he lan guages for the phone handset user interface and web user interface respectively The following table lists the parameters you can use to configure language display Parameter lang wui y0000000000...

Page 83: ...Pack for Web Display When you add a new language pack for the web user interface the language pack must be formatted as X name js X starts from 12 name is replaced with the language name If the langu...

Page 84: ...me as the existing one the new uploaded note language pack will override the existing one We recommend that the filename of the new note language pack should not be the same as the existing one Proced...

Page 85: ...or all custom web language packs and note language packs of the web user interface Permitted Val ues http localhost all or http localhost Y name js Default Blank Time and Date Yealink IP phones mainta...

Page 86: ...nbul 7 Chihuahua La Paz 2 E Europe 7 Arizona 2 Tripoli 6 Guatemala 2 Romania Bucharest 6 El Salvador 2 Syria Damascus 6 Honduras 2 Turkey Ankara 6 Nicaragua 2 Ukraine Kyiv Odessa 6 Costa Rica 3 East A...

Page 87: ...ngdom Falkland Islands 5 30 Mumbai Chennai 4 Trinidad Tobago 5 30 Kolkata New Delhi 3 30 Canada New Foundland St Johns 5 30 Sri Jayawardenepura 3 Greenland Nuuk 5 45 Nepal Katmandu 3 Argentina Buenos...

Page 88: ...10 Magadan RTZ 9 1 Caicos 10 Guam Port Moresby 1 Belgrade 10 Solomon Islands 1 Bratislava 10 30 Australia Lord Howe Islands 1 Ljubljana 11 New Caledonia Noumea 1 Chad 11 Chokurdakh RTZ 10 1 Copenhage...

Page 89: ...Value 0 Web UI Settings Time Date NTP by DHCP Priority Parameter local_time dhcp_time y0000000000xx cfg Description It enables or disables the IP phone to update time with the offset time offered by...

Page 90: ...rameter local_time time_zone should be configured in advance Permitted Values String within 32 characters The available time zone names depend on the time zone configured by the parameter local_time t...

Page 91: ...szStart Ending time of the DST szOffset optional Integer from 300 to 300 The offset time in minutes of DST Customizing Auto DST File Before customizing you need to obtain the AutoDST file You can ask...

Page 92: ...iption It configures the Daylight Saving Time DST type Note It works only if local_time summer_time is set to 1 Enabled Permitted Values 0 DST by Date 1 DST by Week Default 0 Web UI Settings Time Date...

Page 93: ...th 1 January 2 February 12 December Week of Month 1 the first week in a month 5 the last week in a month Day of Week 1 Monday 2 Tuesday 7 Sunday Hour of Day 0 0am 1 1am 23 11pm Default 12 31 23 Web UI...

Page 94: ...ameter custom handset time_format y0000000000xx cfg Description It configures the time format for all registered handsets Note It works only if static auto_provision handset_configured enable is set t...

Page 95: ...ar M MM represents a two digit month MMM represents the abbreviation of the month three or more than three M letters for example MMM represent the long format of the month One or more than one D for e...

Page 96: ...o configure the input method Parameter directory search_default_input_method y0000000000xx cfg Description It configures the default input method when the user searches for contacts in the Local Direc...

Page 97: ...h BroadSoft_UC_search google_directory_search The directory list For example local_directory_search for the local dir ectory list Note Do not edit this field display_ name Local Contacts History Remot...

Page 98: ...l log list and display results on the pre dialing dialing screen Permitted Values 0 Disabled 1 Enabled Default 1 Call Display By default the IP phones present the contact information when receiving an...

Page 99: ...isabled 1 Enabled Default 0 Parameter sip disp_incall_to_info 2 y0000000000xx cfg Description It enables or disables the phone to display the identity contained in the To field of the INVITE message w...

Page 100: ...key_as_send y0000000000xx cfg Description It configures the or key as the send key Permitted Values 0 Disabled neither nor can be used as the send key 1 key the pound key is used as the send key 2 ke...

Page 101: ...een when the default pass word is used Topics Warnings Display Configuration Warnings Display Configuration The following table lists the parameter you can use to configure the warnings display Parame...

Page 102: ...ccount each account requires an extension or phone number Topics Supported Accounts Accounts Registration Configuration Registration Settings Configuration Supported Accounts The number of the registe...

Page 103: ...figures the register user name Permitted Val ues String within 99 characters Default Blank Web UI Account Register User Name Parameter account X password 1 MAC cfg Description It configures the passwo...

Page 104: ...ddress or domain name of the outbound proxy server Y Example account 1 outbound_proxy 1 address 10 1 8 11 Note It works only if account X outbound_proxy_enable is set to 1 Enabled Permitted Val ues IP...

Page 105: ...Permitted Val ues Integer greater than or equal to 0 Default 0 Parameter account X reg_failed_retry_max_time 1 MAC cfg Description It configures the maximum time to wait in seconds for the IP phone t...

Page 106: ...C cfg Description It enables or disables the IP phone to unregister first before re registering account X after a reboot Permitted Val ues 0 Disabled 1 Enabled Default 0 Web UI Account Advanced Unregi...

Page 107: ...tted Val ues Positive integer and 1 Default 1 1 X is the account ID X 1 8 2 If you change this parameter the IP phone will reboot to make the change take effect Outbound Proxy in Dialog An outbound pr...

Page 108: ...the primary to the secondary server Therefore if you want to use this mode the server must be configured with a domain name l Fallback In this mode a second less featured call server with SIP capabil...

Page 109: ...Failover and Fallback server redundancy types In some cases you can deploy a com bination of the two server redundancy types For more information on server redundancy refer to Server Redundancy on Ye...

Page 110: ...erver 2 working server and fall back server at the same time Note that although the IP phone registers to two SIP servers only one server works at the same time If it fails a fallback server can take...

Page 111: ...Enabled the IP phone will register to the secondary server first and then send the requests to it Default 0 Parameter sip skip_redundant_failover_addr y0000000000xx cfg Description It enables or disab...

Page 112: ...server that was used 1 DNSTTL the IP phone will send requests to the last registered server first If the time defined by DNSTTL on the registered server expires the phone will retry to send requests...

Page 113: ...ault 1 the IP phone will invoke account X sip_server Y register_on_enable to take effect 1 X is the account ID X 1 8 2 Y is the server ID Y 1 2 SIP Server Name Resolution If a domain name is configure...

Page 114: ...ues 0 to 65535 Default 3 Parameter static network dns retry_times 3 y0000000000xx cfg Description It configures the retry times when the DNS server does not respond Permitted Values 0 to 65535 Default...

Page 115: ...e results returned from the static DNS cache Static DNS Cache Configuration The following table lists the parameters you can use to configure static DNS cache Parameter account X dns_cache_type 1 MAC...

Page 116: ...e _sip _tcp yealink pbx com Permitted Values Domain name Default Blank Parameter dns_cache_naptr X service 2 y0000000000xx cfg Description It configures the transport protocol available for the SIP se...

Page 117: ...rameter dns_cache_srv X target 2 y0000000000xx cfg Description It configures the domain name of the target host for an A query in SRV record X Example dns_cache_srv 1 target server1 yealink pbx com Pe...

Page 118: ...he record should be consulted again Example dns_cache_a 1 ttl 3600 Permitted Values Integer from 30 to 2147483647 Default 300 Parameter static network dns ttl_enable 3 y0000000000xx cfg Description It...

Page 119: ...usy The number of active handsets will also affect the number of simultaneous active calls on the base station Number of Active Handsets Number of Simultaneous Active Calls 4 4 8 8 Note The W60B base...

Page 120: ...Integer from 1 to 8 Default 8 Web UI Account Advanced Number of simultaneous outgoing calls 1 X is the account ID X 1 8 Number Assignment After the handset is registered to the base station you can as...

Page 121: ...ine 8 Web UI Account Number Assignment Incoming lines Handset UI OK Settings Telephony Incoming Lines Default PIN 0000 HandsetX 1 DD Phone UI Menu Settings Advanced Settings default password 0000 Inco...

Page 122: ...Permitted Values Integer from 1 to 8 Default The default outgoing line for handset 1 is line 1 The default outgoing line for handset 2 is 2 The default outgoing line for handset 3 is 3 The default out...

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Page 124: ...the call initiation time Duration Shows the duration of the call Related Topic Call Log Configuration Call Log Configuration The following table lists the parameters you can use to change the call lo...

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Page 126: ...tomization You can ask the distributor or Yealink FAE for local contact template You can also obtain the local contact template online http support yealink com documentFront forwardToDocumentFrontDisp...

Page 127: ...contact file of a specific handset Permitted Values URL within 511 characters Default Blank Web UI Directory Local Directory Import Contacts Import to Handset X Lightweight Directory Access Protocol...

Page 128: ...res the search criteria for LDAP contact names look up The symbol in the filter stands for any character The symbol in the filter stands for the name entered by the user Example ldap name_filter cn sn...

Page 129: ...ameter ldap tls_mode y0000000000xx cfg Description It configures the connection mode between the LDAP server and the IP phone Permitted Values 0 LDAP The unencrypted connection between the LDAP server...

Page 130: ...e ldap user cn manager dc yealink dc cn Permitted Values String within 99 characters Default Blank Web UI Directory LDAP Username Parameter ldap password y0000000000xx cfg Description It configures th...

Page 131: ...s of each record to be returned by the LDAP server It compresses the search results You can configure multiple number attributes separated by spaces Example ldap numb_attr mobile ipPhone This requires...

Page 132: ...rmitted Values 0 Disabled 1 Enabled Default 0 Web UI Directory LDAP LDAP Sorting Results Parameter ldap incoming_call_special_search enable y0000000000xx cfg Description It enables or disables the IP...

Page 133: ...te Phone Book Configuration Example Configuring a Remote Phone Book Remote Phone Book File Customization Yealink IP phones support remote phone book contact customization You can add multiple contacts...

Page 134: ...e department group access URL between URL and URL Customizing Remote Phone Book File 1 Add contacts in a Department xml file Each starts on a new line For example DirectoryEntry Name Lily Name Telepho...

Page 135: ...rs Default Blank Web UI Directory Remote Phone Book Display Name Parameter remote_phonebook display_name y0000000000xx cfg Description It configures the display name of the remote phone book Example r...

Page 136: ...place these files to the provisioning server http 192 168 10 25 Example remote_phonebook data 1 url http 192 168 10 25 Menu xml remote_phonebook data 1 name Yealink remote_phonebook data 2 url http 1...

Page 137: ...n ask the distributor or Yealink FAE for local contact template You can also obtain the template online http sup port yealink com documentFront forwardToDocumentFrontDisplayPage Topics Shared Contact...

Page 138: ...2020 mobile_number 2021 other_number 2112 line 1 ring Auto default_photo Default default_contact_image png selected_photo 0 group_id_name All Contacts 4 Save the changes and place this file to the pro...

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Page 140: ...fined dial now rule the IP phone will automatically dial out the numbers without pressing the send key Yealink IP phones sup port up to 20 dial now rules l Area code are also known as Numbering Plan A...

Page 141: ...to logically combine two or more patterns Example 1 9 2 7 3 would match 923 153 673 and so on The followed by the sequence number of a parenthesis means the characters placed in the parenthesis The se...

Page 142: ...ibutor or Yealink FAE for dial now file template You can also obtain the dial now file template online http support yealink com documentFront forwardToDocumentFrontDisplayPage Topics Dial Now File Att...

Page 143: ...replace replace 1 254245 When you enter the number 1 and press the send key the number 254245 will replace the entered number 1 Permitted Values String within 32 characters Default Blank Web UI Setti...

Page 144: ...ds for all lines If it is left blank the dial now rule will apply to all lines on the IP phone Note Multiple line IDs are separated by commas Permitted Values 0 to 8 Default Blank Web UI Settings Dial...

Page 145: ...nimum length of the entered number Permitted Values Integer from 1 to 15 Default 1 Web UI Settings Dial Plan Area Code Min Length 1 15 Parameter dialplan area_code max_len y0000000000xx cfg Descriptio...

Page 146: ...le shows the configuration for adding replace rules Customize the replace rule template file and place this file to the provisioning server http 192 168 10 25 Example dialplan_replace_rule url http 19...

Page 147: ...by dial plan emergency custom_asserted_id will be used if dialplan emergency custom_asserted_id is left blank the LLDP MED ELIN value will be used Default ELIN Parameter dialplan emergency custom_asse...

Page 148: ...rgency enable is set to 1 Enabled Permitted Values Number or SIP URI Default When X 1 the default value is 911 When X 2 255 the default value is Blank Parameter dialplan emergency X server_priority 2...

Page 149: ...t be dialed out automatically Topic Off Hook Hot Line Dialing Configuration Off Hook Hot Line Dialing Configuration The following table lists the parameters you can use to configure off hook hot line...

Page 150: ...figuration The following table lists the parameters you can use to configure anonymous call Parameter account X anonymous_call 1 MAC cfg Description It triggers the anonymous call feature to on or off...

Page 151: ...32 characters Default Blank Web UI Account Basic Send Anonymous Code Off Code 1 X is the account ID X 1 8 Call Number Filter Call number filter feature allows IP phone to filter designated characters...

Page 152: ...automatically answer an incoming call by picking up it from the charger cradle without having to press the off hook key The handset will not automatically answer the incoming call during a call even i...

Page 153: ...g calls from users enabled anonymous call feature The anonymous user s phone screen presents Forbidden Default 0 Web UI Account Basic Local Anonymous Rejection Handset UI OK Call Features Anon Call Re...

Page 154: ...tone to avoid missing important calls during a call Yealink IP phones also support call waiting on code and off code to activate and deactivate server side call waiting fea ture They may vary on diff...

Page 155: ...within 32 characters Default Blank Web UI Features General Information Call Waiting On Code Parameter call_waiting off_code y0000000000xx cfg Description It configures the call waiting off code The IP...

Page 156: ...s displayed on the caller s phone screen Note For Yealink IP phones it works only if features dnd allow is set to 1 Enabled Permitted Values 404 Not Found 480 Temporarily Unavailable 486 Busy Here the...

Page 157: ...It works only if features dnd allow and account X dnd enable are both set to 1 Permitted Values String within 32 characters Default Blank Web UI Features Forward DND DND AccountX Off Code 1 X is the...

Page 158: ...SDP to zero for example c 0 0 0 0 Topic Call Hold Configuration Call Hold Configuration The following table lists the parameters you can use to configure call hold Parameter sip rfc2543_hold y00000000...

Page 159: ...ard settings Parameter features fwd allow y0000000000xx cfg Description It enables or disables the call forward feature Permitted Val ues 0 Disabled call forward feature is not available to the users...

Page 160: ...tted Values String within 32 characters Default Blank Web UI Features Forward DND Forward AccountX Always Forward Target Handset UI OK Call Features Call Forward LineX Always Enabled Target DD Phone U...

Page 161: ...fwd allow is set to 1 Enabled Permitted Values String within 32 characters Default Blank Web UI Features Forward DND Forward AccountX Busy Forward Target Handset UI OK Call Features Call Forward Line...

Page 162: ...ures Call Forward AccountX No Answer Forward No Answer Forward Parameter account X timeout_fwd target 1 MAC cfg Description It configures the destination number of the no answer forward Note It works...

Page 163: ...ou deactivate no answer for ward feature on the IP phone Note It works only if features fwd allow is set to 1 Enabled Permitted Values String within 32 characters Default Blank Web UI Features Forward...

Page 164: ...transfer is imple mented by a REFER method with Replaces in the Refer To header Topic Call Transfer Configuration Call Transfer Configuration The following table lists the parameters you can use to c...

Page 165: ...table lists the parameter you can use to set a conference type Parameter account X conf_type 1 MAC cfg Description It configures the conference type for a specific account Permitted Values 0 Local Co...

Page 166: ...istened channels Other channels broadcasts will be ignored automatically by the IP phone Topics Multicast Paging Group Configuration Multicast Listening Group Configuration Multicast Paging Settings M...

Page 167: ...an receive the RTP stream 26 to 30 the Yealink IP phones preconfigured to listen to the channel can receive the RTP stream Default 0 1 X ranges from 1 to 31 Multicast Listening Group Configuration Yea...

Page 168: ...a paging call By default all the listening groups are considered with a certain priority from 1 lower priority to 31 higher priority If you neither want to receive some paging calls nor miss urgent p...

Page 169: ...alls when there is an active multicast paging call on the IP phone 1 Enabled the IP phone will receive the incoming multicast paging call with a higher priority and ignore the one with a lower priorit...

Page 170: ...ticast receive use_speaker y0000000000xx cfg Description It enables or disables the IP phone to always use the speaker as the audio device when receiving the mul ticast paging calls Permitted Values 0...

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Page 172: ...tone for a specified time Topic Alert Tone Configuration Alert Tone Configuration The following table lists the parameters you can use to configure the alert tone Parameter features call dialtone_tim...

Page 173: ...our headset Topic Ringer Device Configuration Ringer Device Configuration The following table lists the parameters you can use to configure ringer device Parameter features ringer_device is_use_headse...

Page 174: ...tes l Chile l Czech ETSI Configured tones can be heard on IP phones in the following conditions Condition Description Dial When in the dialing interface Ring Back Ring back tone Busy When the callee i...

Page 175: ...eight different tones for one condition and separate them by commas for example 250 200 0 1000 200 300 500 200 500 800 1500 1000 If you want the IP phone to play tones once add an exclamation mark bef...

Page 176: ...lgorithm The object of the algorithm is to represent the high fidelity audio signal with a minimum number of bits while retaining the quality This can effectively reduce the frame size and the bandwid...

Page 177: ...l at 64 Kbps consumes about 135 Kbps of network bandwidth The Opus codec supports various audio bandwidths defined as follows Abbreviation Audio Bandwidth Sample Rate Effective NB narrowband 4 kHz 8 k...

Page 178: ...1 When the audio codec is PCMA the default value is 1 When the audio codec is G729 the default value is 1 When the audio codec is G726 16 the default value is 0 When the audio codec is G726 24 the de...

Page 179: ...efault value is 0 When the audio codec is G726_24 the default value is 0 When the audio codec is G726_32 the default value is 0 When the audio codec is G726_40 the default value is 0 When the audio co...

Page 180: ...ion The following table lists the parameter you can use to configure the PTime Parameter account X ptime 1 MAC cfg Description It configures the ptime in milliseconds for the codec Permitted Values 0...

Page 181: ...0 Ring Workaround Acoustic Clarity Technology To optimize the audio quality of your network Yealink IP phones support the acoustic clarity technology Background Noise Suppression BNS Automatic Gain Co...

Page 182: ...er you can use to configure CNG Parameter voice cng y0000000000xx cfg Description It enables or disables the CNG Comfortable Noise Generation feature on the IP phone Permitted Values 0 Disabled 1 Enab...

Page 183: ...s only if voice jib adaptive is set to 1 Adaptive The value of this parameter should be greater than voice jib normal and voice jib min Permitted Values Integer from 0 to 400 Default 240 Web UI Settin...

Page 184: ...denoted as Event End bit R bit Volume and Duration If the End bit is set to 1 the packet contains the end of the DTMF event You can configure the sending times of the end RTP Event packet l INBAND DTM...

Page 185: ...nfo Type Parameter features dtmf repetition y0000000000xx cfg Description It configures the repetition times for the IP phone to send the end RTP Event packet during an active call Permitted Values 1...

Page 186: ...rameters you can use to configure the suppress DTMF display Parameter features dtmf hide y0000000000xx cfg Description It enables or disables the IP phone to suppress the display of DTMF digits during...

Page 187: ...send RTCP XR packets Permitted Values 0 Disabled 1 Enabled Default 0 Web UI Settings Voice Monitoring Voice RTCP XR Report Parameter voice rtcp enable 1 y0000000000xx cfg Description It enables or dis...

Page 188: ...the central report collector at the end of each call Permitted Values 0 Disabled 1 Enabled Default 0 Web UI Settings Voice Monitoring VQ RTCP XR Session Report Parameter phone_setting vq_rtcpxr inter...

Page 189: ...ter than 2 8 the phone will not send a critical alert quality report to the central report collector If it is set to blank critical alerts are not generated due to MOS LQ Permitted Values 15 to 40 Def...

Page 190: ...ice quality data of the last call to be displayed on the web interface at the path Status RTP Status Permitted Val ues 0 Disabled 1 Enabled Default 0 Web UI Settings Voice Monitoring Display Report op...

Page 191: ...when you press any key of the keypad l Confirmation plays when you save settings or place the handset in the charger cradle l Low Battery plays when battery capacity is low and the handset requires c...

Page 192: ...io Advisory Tones Confirmation Parameter custom handset low_battery_tone enable y0000000000xx cfg Description It enables or disables the handset to play a tone when battery capacity is low Note It wil...

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Page 194: ...inistrator is admin Both you and the user can log into the web user interface and you will see all of the user options The default username and password for the user is user For security reasons you s...

Page 195: ...26 0x20 0x7E in passwords You can set the password to be empty via web user interface only Permitted Values String within 32 characters Default Blank Web UI Security Password User Access Level Configu...

Page 196: ...0000000000xx cfg Description It configures the timeout interval in minutes for web access authentication Example features relog_offtime 5 If you log into the web user interface and leave it idle for 5...

Page 197: ...le is set to 1 Enabled Permitted Values Integer from 0000 to 9999 Default 0000 Emergency Number Public telephone networks in countries around the world have a single emergency telephone number emergen...

Page 198: ...tificates TLS Configuration Supported Cipher Suites A cipher suite is a named combination of authentication encryption and message authentication code MAC algorithms used to negotiate the security set...

Page 199: ...le size is 5MB A unique server certificate It is unique to an IP phone based on the MAC address and issued by the Yealink Cer tificate Authority CA A generic server certificate It is issued by the Yea...

Page 200: ...Class 3 Public Primary Certification Authority G5 l VeriSign Class 4 Public Primary Certification Authority G2 l VeriSign Class 4 Public Primary Certification Authority G3 l VeriSign Universal Root C...

Page 201: ...Authority l AmazonRootCA4 l AmazonRootCA3 l AmazonRootCA2 l AmazonRootCA1 l Yealink Root CA l Yealink Equipment Issuing CA Note Yealink endeavors to maintain a built in list of most common used CA Cer...

Page 202: ...authentication succeeds will the IP phone trust the server Default 1 Web UI Security Trusted Certificates Only Accept Trusted Certificates Parameter static security ca_cert 3 y0000000000xx cfg Descri...

Page 203: ...calhost all Permitted Values http localhost all Default Blank Parameter static server_certificates url y0000000000xx cfg Description It configures the access URL of the certificate the IP phone sends...

Page 204: ...the RTP encryption algorithm carried in the SDP of the INVITE message m audio 11780 RTP SAVP 0 8 18 9 101 a crypto 1 AES_CM_128_HMAC_SHA1_80 inline NzFlNTUwZDk2OGVlOTc3YzNkYTkwZWVkMTM1YWFj a crypto 2...

Page 205: ...type of encryption to use for the session 2 Compulsory the IP phone must use SRTP during a call Default 0 Web UI Account Advanced RTP Encryption SRTP 1 X is the account ID X 1 8 Encrypting and Decrypt...

Page 206: ...configuration files xx_Security enc files to the root directory of the provisioning server During auto provisioning the IP phone requests to download the boot file first and then down load the referen...

Page 207: ...IP phone then decrypts the encrypted configuration files using the corresponding key for example key2 key3 Default 0 Parameter static auto_provision aes_key_16 com y0000000000xx cfg Description It con...

Page 208: ...he plaintext AES key Permitted Values 0 Disabled the MAC local CFG file will be uploaded unencrypted and will replace the one encrypted or unencrypted stored on the server if you have configured to ba...

Page 209: ...ctory field The tool uses the file folder Encrypted as the target directory by default 5 Optional Mark the desired radio box in the AES Model field If you mark the Manual radio box you can enter an AE...

Page 210: ...ng table lists the parameters you can use to configure the incoming signaling validation Parameter sip request_validation source list y0000000000xx cfg Description It configures the name of the reques...

Page 211: ...lm when performing the digest authen tication Permitted Values A valid string Default YealinkSPIP Parameter sip request_validation event y0000000000xx cfg Description It configures which events specif...

Page 212: ...retrieve code from which the call can be retrieved after parking successfully Topic Call Park and Retrieve Configuration Call Park and Retrieve Configuration The following table lists the parameters y...

Page 213: ...hared line users have the ability to do the following l Place and answer calls l Place a call on hold l Retrieve a held call remotely l Barge in an active call l Pull a shared call Topic Shared Call A...

Page 214: ...External intercom calls depend on support from a SIP server The handset can automatically answer an incoming external intercom call and play warning tone only when there is only one handset subscribe...

Page 215: ...s support both audio and visual MWI alert when receiving new voice messages Topic MWI for Voice Mail Configuration MWI for Voice Mail Configuration Yealink IP phones support both solicited and unsolic...

Page 216: ...Web UI Account Advanced Subscribe MWI To Voice Mail Parameter voice_mail number X 1 MAC cfg Description It configures the voice mail number Example voice_mail number 1 1234 Permitted Values String wit...

Page 217: ...s Permitted Values 0 Disabled 1 Enabled Default 1 1 X is the account ID X 1 8 XML Browser Yealink IP phones support processing the push XML via SIP NOTIFY message Topic XML Browser Configuration XML B...

Page 218: ...ion COLP It allows IP phones to display the identity of the connected party specified for outgoing calls The IP phones can display the Dialed Digits or the identity in a SIP header Remote Party ID P A...

Page 219: ...Values 0 Disabled the IP phone does not process the P Preferred Identity PPI header 1 Enabled the IP phone presents the caller identity from the P Preferred Identity PPI header Default 0 Parameter sip...

Page 220: ...available 486 Busy Here the caller s phone screen will display the message Busy Here when the callee rejects the incoming call 603 Decline Default 486 Web UI Features General Information Return Code W...

Page 221: ...60 Call ID 0_537569052 10 3 6 197 CSeq 2 INVITE Contact sip 1025 10 3 6 197 5060 Authorization Digest username 1025 realm pbx test com nonce BroadWorksXi5stub71Ts2nb05BW uri i sip 1024 pbx test com 50...

Page 222: ...Timer T1 0 5 will continue until the retransmitting time reaches the Timer T2 4 The total registration request retry time will be less than 64 times of T1 64 0 5 32 The re transmitting interval in seq...

Page 223: ...If the initiator is configured as UAS the other client or the SIP server will function as a UAC The session expiration is negotiated via the Session Expires header in the INVITE mes sage The negotiate...

Page 224: ...ger from 90 to 7200 Default 1800 Web UI Account Advanced Session Expires 90 7200s Parameter account X session_timer refresher 1 MAC cfg Description It configures the function of the endpoint who initi...

Page 225: ...8 5060 tag 1945988802 To sip 2 10 2 1 48 5060 Call ID 0_2336101648 10 3 20 6 CSeq 1 INVITE Contact sip 1010 23 10 3 20 6 5060 Content Type application sdp Allow INVITE INFO PRACK ACK BYE CANCEL OPTION...

Page 226: ...rameter you can use to configure busy tone delay Parameter features busy_tone_delay y0000000000xx cfg Description It configures the duration time in seconds to play the busy tone when the call is rele...

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Page 228: ...cfg Description It enables or disables the BroadSoft features for IP phones Permitted Values 0 Disabled 1 Enabled Default 0 1 If you change this parameter the IP phone will reboot to make the change t...

Page 229: ...tion It configures the access protocol of the Xtended Services Platform server Example account 1 xsi server_type HTTP Note It works only if bw xsi enable is set to 1 Enabled Permitted Values HTTP or H...

Page 230: ...or XSI Authentication the IP phone uses the XSI user ID the register name and pass word of the SIP account for XSI authentication Default 0 Web UI Applications Broadsoft XSI XSI Account Allow SIP Auth...

Page 231: ...honebook group_common_enable y0000000000xx cfg Description It enables or disables the IP phone to display the group common directory Note works only if bw xsi enable and bw xsi directory enable are se...

Page 232: ...enables or disables the custom directory feature Note It works only if bw xsi enable and bw xsi directory enable are set to 1 Enabled Permitted Values 0 Disabled 1 Enabled Default 0 Web UI Applicatio...

Page 233: ...honebook group_com mon_enable are set to 1 Enabled Permitted Values String within 99 characters Default GroupCommon Web UI Applications Broadsoft XSI Network Directory Group Common if bw enable 1 Broa...

Page 234: ...hange take effect 1 X is the account ID X 1 8 Call Waiting Sync Parameter call_waiting mode y0000000000xx cfg Description It configures the call waiting mode Note If it is set to 1 XSI it works only i...

Page 235: ...arameter sip send_response_by_request y0000000000xx cfg Description It configures where the IP phone retrieves the destination address for response The IP phone will then send all SIP response message...

Page 236: ...Enabled there will be no signal interaction between the handset and the base station the color of the signal strength indicator on the idle screen displays in green Default 0 Handset UI OK Settings Sy...

Page 237: ...System Settings Eco Mode Parameter handset X hac enable 1 y0000000000xx cfg Description It enables or disables the HAC Hearing Aid Compatibility handset settings Note It is not applicable to DD phones...

Page 238: ...escription MAC all tgz boot log MAC boot log It can only log the last reboot events It is required to report the logs with all severity levels sys log MAC sys log It reports the logs with a configured...

Page 239: ...ging level you choose determines the lowest severity of events to log Permitted Values 0 system is unusable 1 action must be taken immediately 2 critical condition 3 error conditions 4 warning conditi...

Page 240: ...sion local_log backup upload_period 60 Note It works only if static auto_provision local_log backup enable is set to 1 Enabled Permitted Values Integer from 30 to 86400 Default 30 Parameter static aut...

Page 241: ...ppend max_file_size 1025 Permitted Values Integer from 200 to 65535 Default 1024 Parameter static auto_provision local_log backup bootlog upload_wait_time y0000000000xx cfg Description It configures t...

Page 242: ...ith all severity levels The following figure shows a portion of a sys log file for example 00156574b150 sys log Syslog Logging You can also configure the IP phone to send syslog messages to a syslog s...

Page 243: ...nk Web UI Settings Configuration Syslog Syslog Server Parameter static syslog server_port y0000000000xx cfg Description It configures the port of the syslog server Example static syslog port 515 Permi...

Page 244: ...It configures the facility that generates the log messages Note For more information refer to RFC 3164 Permitted Values 0 Kernel Messages 1 User level Messages 2 Mail System 3 System Daemons 4 Securi...

Page 245: ...sages on Your Syslog Server You can view the syslog file in the desired folder on the syslog server The location of the folder may differ from the sys log server For more information refer to the netw...

Page 246: ...erdata local config option on the web user interface appears only if static auto_provision custom protect is set to 1 Topics Resetting the IP phone to Default Factory Settings Resetting the IP phone t...

Page 247: ...rmat of custom factory configuration file must be bin Permitted Values URL within 511 characters Default Blank Web UI Settings Configuration Import Factory Config Deleting the Custom Factory Settings...

Page 248: ...ion files or via web user interface Topic Watch Dog Configuration Watch Dog Configuration The following table lists the parameter you can use to configure watch dog Parameter static watch_dog enable y...

Page 249: ...all changes associated with non static parameters made via phone user inter face web user interface and using configuration files l MAC config cfg It contains changes associated with non static parame...

Page 250: ...les import URL Parameter static configuration url 1 y0000000000xx cfg Description It configures the access URL for the custom configuration files Note The file format of the custom configuration file...

Page 251: ...a the web user interface Procedure 1 Open a web browser on your computer 2 Enter the IP address in the browser s address bar and then press the Enter key For example http 192 168 0 10 for IPv4 or http...

Page 252: ...the SIP NOTIFY message contains an additional string reboot true 1 The IP phone will reboot 2 The IP phone will ignore the SIP NOTIFY message Default 1 Rebooting the IP Phone via Handset User Interfa...

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Page 254: ...e l Ensure that the Ethernet cable is not damaged l Ensure that the IP address and related network parameters are set correctly l Ensure that your network switch or hub is operational Solving the IP c...

Page 255: ...can load it to obtain the real time data from the same server Audio Issues Increasing or decreasing the volume Press the volume key to increase or decrease the ringer volume when the IP phone is idle...

Page 256: ...target firmware is not protected l Ensure that the power is on and the network is available in the process of upgrading l Ensure that the web browser is not closed or refreshed when upgrading firmware...

Page 257: ...face on your IP phone l Reboot the phone The configurations require a reboot to take effect Fail to export the system log to a syslog server Do one of the following l Ensure that the syslog server can...

Page 258: ...a feature on the server side while off code is used to deactivate a feature on the server side For example if you set the Always Forward on code to be 78 may vary on different servers and the target n...

Page 259: ...ork indicator still slowly flashes please try a reset Handset Issues How to recognize the area of the handset 1 Press OK to enter the main menu 2 Select Settings Handset Area Register Issue Why cannot...

Page 260: ...DECT IP phone Do one of the following l Ensure that an account is actively registered on the handset at the path OK Status Line Status l Ensure that the SIP account parameters have been configured cor...

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Page 262: ...tion Protocol SIP Specific Event Notification l RFC 3266 Support for IPv6 in Session Description Protocol SDP l RFC 3310 HTTP Digest Authentication Using Authentication and Key Agreement AKA l RFC 331...

Page 263: ...number l RFC 3968 IANA Registry for SIP Header Field l RFC 3969 IANA Registry for SIP URI l RFC 4028 Session Timers in the Session Initiation Protocol SIP l RFC 4083 3GPP Release 5 Requirements on SI...

Page 264: ...raft ietf sip privacy 04 txt SIP Extensions for Network Asserted Caller Identity and Privacy within Trusted Net works l draft levy sip diversion 08 txt Diversion Indication in SIP l draft ietf sipping...