Troubleshooting Methods
241
1.
From the web user interface, navigate to
Settings
->
Configuration
.
2.
Click
Start
in the
Pcap Feature
field to start capturing signal traffic.
3.
Reproduce the issue to get stack traces.
4.
Click
Stop
in the
Pcap Feature
field to stop capturing.
5.
Click
Export
to open the file download window, and then save the file to your local system.
Watch Dog
The IP phone provides a troubleshooting feature called “Watch Dog”, which helps you monitor the IP phone status and
provides the ability to get stack traces from the last time the IP phone failed. If the Watch Dog feature is enabled, the IP
phone will automatically reboot when it detects a fatal failure. This feature can be configured using the configuration
files or via web user interface.
Topic
Watch Dog Configuration
The following table lists the parameter you can use to configure watch dog.
Parameter
static.watch_dog.enable
<y0000000000xx>.cfg
Description
It enables or disables the Watch Dog feature.
Permitted Values
0
-Disabled
1
-Enabled, the IP phone will reboot automatically when the system crashed.
Default
1
Web UI
Settings->Preference->Watch Dog
Analyzing Configuration Files
Wrong configurations may have an impact on phone use. You can export configuration file(s) to check the current con-
figuration of the IP phone and troubleshoot if necessary. You can also import configuration files for a quick and easy
configuration.
We recommend you to edit the exported CFG file instead of the BIN file to change the phone’s current settings. The
config.bin file is an encrypted file. For more information on config.bin file, contact your Yealink reseller.
Summary of Contents for W60P Telesystem
Page 1: ......
Page 18: ...Table of Contents 11 Appendix 255 RFC and Internet Draft Support 255...
Page 19: ...Administrator s Guide for W60P W53P W41P DECT Phones 12...
Page 47: ...40 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 73: ...66 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 123: ...116 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 125: ...118 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 139: ...132 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 171: ...164 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 193: ...186 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 227: ...220 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 253: ...246 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 261: ...254 Administrator s Guide for W60P W53P W41P DECT Phones...
