Call Features
157
Call Transfer
Call transfer enables IP phones to transfer an existing call to a third party. For example, if party A is in an active call with
party B, party A can transfer this call to party C (the third party). Then, party B will begin a new call with party C, and
party A will disconnect.
Yealink IP phones support call transfer using the REFER method specified in
and offer three types of transfer:
l
Blind Transfer
-- Transfer a call directly to another party without consulting. Blind transfer is implemented by a
simple REFER method without Replaces in the Refer-To header.
l
Semi-attended Transfer
-- Transfer a call after hearing the ringback tone. The semi-attended transfer is imple-
mented by a REFER method with Replaces in the Refer-To header.
The semi-attended transfer is applicable to that when users do not want to consult with the third party after hearing
the ringback tone, and the third party has not answered the call, the users can cancel transfer or implement transfer.
l
Attended Transfer (Consultative Transfer)
-- Transfer a call with prior consulting. Attended transfer is imple-
mented by a REFER method with Replaces in the Refer-To header.
Topic
Call Transfer Configuration
The following table lists the parameters you can use to configure call transfer.
Parameter
transfer.semi_attend_tran_enable
<y0000000000xx>.cfg
Description
It enables or disables the semi-attended transfer.
Permitted
Values
0
-Disabled, when the user presses the TRANkey after hearing the ringback tone, the IP phone will blind
transfer the call.
1
-Enabled, when the user presses the TRAN key after hearing the ringback tone, the IP phone will transfer
the call after the transferee answers the call.
Default
1
Web UI
Features->Transfer->Semi-Attended Transfer
Parameter
account.X.transfer_refer_to_contact_header.enable
[1]
<MAC>.cfg
Description
It enables or disables the Refer -To header to use the information of the Contact header in the second 200
OK message when attended transfer.
Permitted
Values
0
-Disabled
1
-Enabled
Default
0
Parameter
transfer.blind_tran_on_hook_enable
<y0000000000xx>.cfg
Description
It enables or disables the IP phone to complete the blind transfer through on-hook besides pressing the
TRAN key.
Note
: Blind transfer means transfering a call directly to another party without consulting.
Permitted
Values
0
-Disabled
1
-Enabled
Default
1
Summary of Contents for W60P Telesystem
Page 1: ......
Page 18: ...Table of Contents 11 Appendix 255 RFC and Internet Draft Support 255...
Page 19: ...Administrator s Guide for W60P W53P W41P DECT Phones 12...
Page 47: ...40 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 73: ...66 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 123: ...116 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 125: ...118 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 139: ...132 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 171: ...164 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 193: ...186 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 227: ...220 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 253: ...246 Administrator s Guide for W60P W53P W41P DECT Phones...
Page 261: ...254 Administrator s Guide for W60P W53P W41P DECT Phones...
