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Regulatory Notices

Operating Ambient Temperatures

•  Operating temperature: +14 to 122°F (-10 to 50°C)
•  Relative humidity: 5% to 90%, noncondensing
•  Storage temperature: -22 to +158°F (-30 to +70°C)

Warranty

Our product warranty is limited only to the unit itself, when used normally in accordance with the operating 
instructions and the system environment. We are not liable for damage or loss resulting from the use of this 
product, or for any claim from a third party. We are not liable for problems with Yealink device arising from the use 

of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the 

use of this product.

Explanation of the symbols

•  DC symbol 

 is the DC voltage symbol.

•  WEEE Warning symbol 

To avoid the potential effects on the environment and human health as a result of the presence of 
hazardous substances in electrical and electronic equipment, end users of electrical and electronic 
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of 
WEEE as unsorted municipal waste and have to collect such WEEE separately. 

Restriction of Hazardous Substances Directive (RoHS)

This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be 
obtained by contacting support@yealink.com.

Safety Instructions

Save these instructions. Read these safety instructions before use!

 General Requirements

• Before you install and use the device, read the safety instructions carefully and observe the situation 

during operation.

• During the process of storage, transportation, and operation, please always keep the device dry and 

clean, avoid collision and crash.

• Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the 

appointed maintenance center for repair.

• Please refer to the relevant laws and statutes while using the device. Legal rights of others should be 

respected as well.

 

Environmental Requirements

• Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
• Keep the device dry and free of dusts.
• 

Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made 

materials.

• 

Keep the device away from any heat source or bare fire, such as a candle or an electric heater.

 

Operating Requirements

• Do not let a child operate the device without guidance.
• Do not let a child play with the device or any accessory in case of accidental swallowing.
• Please use the accessories provided or authorized by the manufacturer only.
• The power supply of the device shall meet the requirements of the input voltage of the device. Please use 

the provided surge protection power socket only.

• Before plugging or unplugging any cable, make sure that your hands are completely dry.
• Do not spill liquid of any kind on the product or use the equipment near water, for example, near a 

bathtub, washbowl, kitchen sink, wet basement or near a swimming pool.

• During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power 

plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid 
lightning strike.

• If the device is left unused for a rather long time, disconnect it from the power supply and unplug the 

power plug.

• When there is smoke emitted from the device, or some abnormal noise or 

smell, disconnect the device from 

the power supply, and unplug the power plug immediately.

• 

Contact the specified maintenance center for repair.

• 

Do not insert any object into equipment slots that is not part of the product or auxiliary product.

• 

Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until 

you disconnect all other cables.

 

Battery Requirements

• Do not immerse the battery into water, which could short-circuit and damage the battery.
• 

Do not expose the battery to an open flame or leave the battery where it could be subjected to extremely 

high temperatures, which could cause the battery to explode.

• Do power the handset off before removing the battery.
• Do not try to use the battery for the power supply of any device other than this handset.
• Do not open or mutilate the battery, released electrolyte is corrosive and may cause damage to your eyes 

or skin.

• Use only the rechargeable battery pack delivered with the handset or those rechargeable battery packs 

expressly recommended by Yealink. 

• Defective or exhausted battery should never be disposed of as municipal waste. Return old battery to the 

battery supplier, a licensed battery dealer or a designated collection facility.

 

Cleaning Requirements

• Before cleaning the device, disconnect it from the power supply.
• Use a piece of soft, dry and anti-static cloth to clean the device.
• Keep the power plug clean and dry.

Troubleshooting

The unit cannot supply power to Yealink device.
There is a bad connection with the plug.
1.  Clean the plug with a dry cloth.
2.  Connect it to another wall outlet.
The usage environment is out of operating temperature range.
1.  Use in the operating temperature range.
The cable between the unit and the Yealink device is connected incorrectly.
1.  Connect the cable correctly.
You cannot connect the cable properly.
1.  You may have connected a wrong Yealink device.
2.  Use the correct power supply.
Some dust, etc., may be in the port.
1.  Clean the port.
Contact your dealer or authorized service facility for any further questions.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this 

device may not cause harmful interference, and (2) this device must accept any interference received, including 
interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the 

user’s authority to operate the equipment.

IC Statement

This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two 

conditions: 
(1) this device may not cause interference; and 
(2) this device must accept any interference, including interference that may cause undesired operation of the 
device. CAN ICES-3(B)
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de 
licence. L’exploitation est autorisée aux deux conditions suivantes :      
(1) l’appareil ne doit pas produire de brouillage;   
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le   brouillage est 
susceptible d’en compromettre le fonctionnement.NMB-3(B)

Radiation Exposure Statement

This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. 
This equipment should be installed and operated with minimum distance 20cm between the radiator and your 
body.
Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu’aucune autre antenne ou 
émetteur. Cet équipement devrait être installé  et actionné avec une distance minimum de 20 centimètres entre 
le radiateur et votre corps.

Contact Information

YEALINK NETWORK TECHNOLOGY CO.,LTD.

309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C

YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.

Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands

YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA
Made in China

About Yealink

Yealink (Stock Code: 300628) is a global brand that specializes in video conferencing, voice communications and collaboration solutions with 
best-in-class quality, innovative technology and user-friendly experience. As one of the best providers in more than 140 countries and regions, 
Yealink ranks No.1 in the global market share of SIP phone shipments (Global IP Desktop Phone Growth Excellence Leadership Award 
Report, Frost & Sullivan, 2019).

Technical Support

Visit Yealink WIKI (http://support.yealink.com/) for firmware downloads, product documents, FAQ, and more. For better service, we sincerely 

recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.

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