Yeastar Technology NeoGate TA410, User Manual

Page 1: ...TA410 810 User Manual Version 41 19 0 15 Yeastar Information Technology Co Ltd ...

Page 2: ...ences 15 3 1 1 LAN Settings 15 3 1 2 Service 16 3 1 3 VLAN Settings 16 3 1 4 VPN Settings 17 3 1 5 DDNS Settings 18 3 1 6 Static Route 19 3 2 Security Center 20 3 2 1 Security Center 20 3 2 2 Alert settings 21 3 2 3 AMI Settings 24 3 2 4 Certificates 25 3 2 5 Firewall Rules 26 3 2 6 IP Blacklist 27 3 3 System Preferences 28 3 3 1 Password settings 28 3 3 2 Date and Time 29 3 3 3 Email Settings 29 ...

Page 3: ...nk Group 40 4 2 3 SIP Settings 41 4 2 4 IAX Settings 46 4 3 Routes Settings 47 4 3 1 IP Port 47 4 3 2 IP Port 49 4 3 3 Blacklist 51 4 3 3 Callback Settings 51 4 4 Gateway Settings 52 4 4 1 General Preferences 52 4 5 Audio Settings 53 4 5 1 Custom Prompts 53 4 6 Advanced Settings 54 4 6 1 Tone Zone Settings 54 4 5 1 DTMF Settings 55 3 55 ...

Page 4: ...tures 4 8 FXO ports Fully compliant with SIP and IAX2 Flexible calling rules Configurable VoIP Server templates Codec G 711 a u law G 722 G 723 G 726 G 729A B GSM ADPCM Echo Cancellation ITU T G 168 LEC Web based GUI for easy configuration and management Excellent interoperability with a wide range of IP equipment For more information please click http www yeastar com Products Products asp NeoGate...

Page 5: ...10 choose the SIP account in the field Call Source and choose a PSTN trunk or PSTN trunk group in the field Call Destination 3 Make a call from your SIP Server and the call should match the outbound route dial rules Calls from PSTN to SIP 1 Create an inbound route on your SIP server and select the SIP trunk you have registered just now 2 Configure a Port IP route on TA410 810 choose a PSTN trunk o...

Page 6: ...erver connecting to TA410 810 Calls from SIP to PSTN 1 Create one outbound route on your SIP sever and select the SIP trunk you have created just now 2 Configure a IP Port route on TA410 810 choose the SPS trunk in the field Call Source and choose PSTN trunk in the field Call Destination 3 Make a call from your SIP Server and the call should match the outbound route dial rules Calls from PSTN to S...

Page 7: ...TA410 810 User Manual For incoming calls from the PSTN to TA410 810 TA410 810 will forward the call to a configured SIP extension or to an inbound destination of IPPBX like IVR 7 55 ...

Page 8: ...way using SPS SPX Mode Imagine this the FXO gateway is set up in Site A and the FXS gateway in Site B People in Site B can make and receive calls using the local PSTN lines which is connnected to Site A s provoider With this solution you can call a local number using a local PSTN line wherever you are 8 55 ...

Page 9: ...A40 810 IP address How to check TA410 810 IP address 1 Download a DeviceFound tool from Yeastar website FindTA rar 2 Run the DeviceFound exe software 3 The detected TA devices in the local network will appear in the window 4 Find the TA device s IP address by the device s MAC address or the SN Figure1 1 Device Found Software Logging On After entering the IP address in the Web browser users will se...

Page 10: ...TA410 810 User Manual In this example the IP address is 192 168 10 125 the model is TA810 Figure1 2 TA Login page Click Login to get the welcome page Figure1 3 Login TA 10 55 ...

Page 11: ... 1 Port Status Figure 2 1FXO Port Status Up Down Up Down Description Up The FXO interface works well Down The FXO interface is broken VoIP Status Status Description OK Successful registration trunk is ready for use Unreachable The trunk is unreachable Request Send Registering Waiting for authentication Wrong password or user name Failed Trunk registration failed FXO Status Hook Description Idle Th...

Page 12: ...tatus Figure 2 2 Network Status If your VLAN or VPN are configured you can check the status in this page also 2 1 3 System Info In this page we can check the hardware firmware version or the disk usage of TA Figure 2 3 System Info 2 2 Reports In this page we can check the call detailed log system log and use the packet tool to debug the system when needed 12 55 ...

Page 13: ...earch and filter call data by call date caller callee trunk duration billing duration status or communication type Figure 2 4 Call Logs 2 2 2 System Logs You can download and delete the system logs of TA Figure 2 5 System Logs Options Enable Hardware Log Save the information of hardware up to 4 log files Enable Normal Log Save the prompt information up to 16 log files 13 55 ...

Page 14: ...cket Monitor Tool This feature is used to capture packets for technician Integrate packet capture tool Wireshark is integrated in TA410 810 Users also could specify the destination IP address and port to get the packets Figure 2 6 Packet Tool IP Specify the destination IP address to get the packets Port Specify the destination Port to get the packets 14 55 ...

Page 15: ... for TA Static IP Address Set the TA s IP address as a static IP IP Address Set the IP Address for TA It is recommended that you configure a static IP address for TA Subnet Mask Set the subnet mask for TA Gateway Set the gateway for TA Primary DNS Set the primary DNS for TA Secondary DNS Set the secondary DNS for TA IP Address2 Set the second IP Address for TA Subnet Mask2 Set the second subnet ma...

Page 16: ...810 and run commands It s disabled by default We don t recommend enabling it if not needed The default port for SSH is 8022 FTP FTP access The default port is 21 TFTP TFTP access The default port is 23 HTTP HTTP web access The default port is 80 HTTPS HTTPS web access it is disabled by default and you can enable it to get safer web access 3 1 3 VLAN Settings A VLAN Virtual LAN is a logical local a...

Page 17: ...TA gateway VLAN over LAN NO 2 Click the NO 2 you can edit the first VLAN over LAN VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for TA410 810 VLAN over LAN VLAN Subnet Mask Set the Subnet Mask for TA410 810 VLAN over LAN Default Gateway Set the Default Gateway for TA410 810 VLAN over LAN 3 1 4 VPN Settings A virtual priv...

Page 18: ...such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information Figure 3 7 DDNS Settings Table 3 4 Description of DDNS Settings Items Description DDNS Server Select the DDNS server you sign up for service User Name User name the DDNS se...

Page 19: ...ity of TA410 810 from high to low is VPN VLAN LAN port Figure 3 8 Static Route 1 Route Table The current route rules of TA410 810 2 Static Route Rules You can add new static route rules here Table 3 5 Description of Static Route Settings Items Description Destination The destination network to be accessed to by TA410 810 Subnet Mask Specify the destination network portion Gateway Define which gate...

Page 20: ...nter the relevant security settings page rapidly Firewall Figure 3 10 Firewall In the Firewall tab you can check firewall configuration and alert settings You can enter the configuration page directly by clicking the relevant button Service Figure 3 11 Service In Service tab you can check AMI SSH FTP TFTP HTTP HTTPS status You can enter the configuration page directly by clicking the relevant butt...

Page 21: ...to IP Blacklist and notify the user if it matches the protection rule 1 Phone Notification Settings Table 3 6 Description ofPhone Notification Settings Items Description PHONE Notification Whether to enable phone notification or not Number The numbers could be set for alert notification users can setup multiple extension and outbound phone numbers Please separate them by Example 500 9911 if the ex...

Page 22: ...tion Whether to enable E mail Notification or not Recipient s Name The recipients for the alert notification and multiple email addresses are allowed please separate them by E g jerry yeastar com jason yeastar com 456 sina com Subject The subject of the alert email Email Content Text content supports predefined variables Variable names and corresponding instructions are as follows gateway hostname...

Page 23: ...TA410 810 User Manual Figure 3 14 IP ATTACK Alert 23 55 ...

Page 24: ...ve monitoring of events that occur in the system as well as enabling you to request that Asterisk perform some action The actions that are available are wide ranging and include things such as returning status information and originating new calls Many interesting applications have been developed on top of Asterisk that take advantage of the AMI as their primary interface to Asterisk There are two...

Page 25: ...TLS trunk Before you register TLS trunk to TA410 810 you should upload certificates first Figure 3 17 Certificates Trusted Certificate This certificate is a CA certificate When selecting TLS Verify Client as Yes you should upload a CA The relevant IPPBX should also have this certificate Gateway Certificate This certificate is server certificate No matter selecting TLS Verify Client as Yes or NO yo...

Page 26: ...oot the device to make the firewall run Disable Ping Enable this item to drop net ping from remote hosts Drop All When you enable Drop All feature the system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port sued for...

Page 27: ... 5 100 255 255 255 255 for IP 192 168 5 100 E g 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access Note The MAC address will be changed when it s a remote...

Page 28: ...me interval to receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds 2 IP blacklist The blocked IP address will display here you can edit or delete it as youwish 3 3 System Preferences In this page we can set other system preferences like the password for admin account system date and time firmware update backup and restore reset and reboot 3 3...

Page 29: ...ur time zone here Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that TA410 810 will update the time automatically Set Date Time Manually You can set the time to your local time manually here 3 3 3 Email Settings To send the system alert to email address please configure the Email settings first and make sur...

Page 30: ...nd secure message to server If the server of sending email needs to authenticate the sender you need to enable this Note Must be selected for Gmail or exchange server After filling out the above information you can click on the Test Account Settings button to check whether the setup is OK 1 If the test is successful you can use the email safely 2 If test failed please check if the above informatio...

Page 31: ... configuration file from MyPBX during boots up Figure 3 26 MyPBX NeoGate Provisioning If you use DHCP mode to do auto provision you should enable DHCP Server on MyPBX to make it as a DHCP server System Network Preferences DHCP Server Figure 3 27 Set MyPBX as a DHCP Server Then select DHCP mode on LAN settings page to make TA410 810 as a DHCP client Figure 3 28 Set TA410 810 as a DHCP Client 31 55 ...

Page 32: ...figruation file is encrypted by AES key you need to fill the key in this field Always Apply Whether to check the new configuration and apply to TA410 810 3 3 6 Firmware Update Firmware upgrading is possible through the Administrator Web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click Start to update the firmware Notes 1 If Reset ...

Page 33: ...re version it s not recommended to restore using old package 3 3 8 Reset and Reboot We can reset or reboot TA410 810 directly in this page Figure 3 32 Reset and Reboot Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begin...

Page 34: ...me The default setting is 40 TX Gain The transmit volume The default setting is 40 AC Termination Impedance Select the impedance of the analog line connected to the FXO port Here is the impedance value for the settings 0 600 Ohm North American 1 900 Ohm 2 270 Ohm 750 Ohm 150nF and 275 Ohm 780 Ohm 150nF 3 220 Ohm 820 Ohm 120nF and 220 Ohm 820 Ohm 115nF 4 370 Ohm 620 Ohm 310nF 5 320 Ohm 1050 Ohm 230...

Page 35: ...ose the port to dial the alarm call Number The number to receive the alarm call Prompt The prompt played during the alarm call you can customize the prompts as your wish E mail The email address to receive the alarm email Note please make sure SMTP test is successful in Email settings page before configuring this Other Settings Table4 3 Description of FXO Port Other Settings Items Description Hang...

Page 36: ... type to detect the call as answered 1 Default TA410 810 will start to charge once you grab the PSTN trunk to call out whether the call is answered or not 2 Polarity Detection If the PSTN line supports polarity you can choose Polarity detection When the callee answers the call the provider will send a polarity signal and then TA410 810 starts to bill 3 Ringback Tone If you choose this option TA410...

Page 37: ...Min pause between the two received tones Caller ID Setting Caller ID Detection Enable or disable caller ID detection Caller ID Start This option allows one to define the start of a caller ID signal Ring start to detect when a ring is received Polarity start to detect when a polarity reversal is started Before Ring start to detect before a ring tone Caller ID Signaling This option defines the type ...

Page 38: ...P settings in TA410 810 to setup VoIP trunk SIP and IAX 4 2 1 VoIP Trunk There are 3 types of trunks listed in this page Account Trunk and Service Provider Figure 4 2 VoIP Trunk 1 Account It s an SIP account created in TA410 810 so that the other devices can register SIP trunk at their side using these information 38 55 ...

Page 39: ...P Trunk It s a SIP trunk configured in TA410 810 to register to the SIP provider please make sure this trunk works properly in advance with provider before configuring TA410 TA810 Figure 4 4 VoIP Trunk Settings Table 4 5 Description of VoIP Trunk Settings Items Description Trunk Type Choose the type of trunk VoIP Trunk Provider Name A unique label to help you identify this trunk when listed in out...

Page 40: ...d using IP address only Figure 4 5 Service Provider Trunk Settings Table 4 6 Description of Service Provider Trunk Settings Items Description Trunk Type Choose the type of trunk Service Provider Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc E g yeastar Hostname IP Service provider s hostname or IP address Note 5060 is the standard por...

Page 41: ...r Manual Figure 4 6 Trunk Group 4 2 3 SIP Settings This is the SIP settings in TA410 810 including General settings NAT Codecs QoS Response Code and advanced settings 1 General Figure 4 7 SIP General Settings 41 55 ...

Page 42: ... Mode Set the default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP registration The default is 3600 seconds Min Registration Subscription Time Minimum duration in seconds of a SIP registration The default is 60 seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time the default duration...

Page 43: ...e system is in a NAT environment External Host Alternatively you can specify an external host and the system will perform DNS queries periodically This setting is only required when your public IP address is not static It is recommended that a static public IP address isused with this system Please contact your ISP for more information External Refresh Interval Used to identify the local network u...

Page 44: ...a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet For more information about codec you can refer to this page http en wikipedia org wiki List_of_codecs Figure 4 9 Codecs If you want to use codec G729 we recommend buying a license key and input it here 4 Qos QoS Quality of Service is a major issue in VoIP implementations The issue...

Page 45: ... 12 SIP Advanced Settings Table 4 9 Description of SIP Advanced Settings Items Description From Field Where to get the caller ID in SIP packet To Field Where to get the DID in SIP packet 180 Ringing It is set when the telecom provider needs Usually it is not needed Remote Party ID Whether to send Remote Party ID on SIP header or not Default no Allow Guest Whether to allow anonymous registration ex...

Page 46: ...as 4 2 4 IAX Settings IAX is the Internal Asterisk Exchange protocol you can connect to TA410 810 or register IAX trunk to another IAX server It s supported by the asterisk based IPPBX Figure 4 13 IAX Settings Table 4 10 Description of IAX Settings Items Description Bind Port Port used for IAX2 registrations The default is 4569 Bandwidth Low medium high with this option you can control which codec...

Page 47: ... Table 4 11 Description of Simple Mode Route Items Description Route Name Define the route name Call Source Choose the trunk or trunk group for the incoming calls Call Destination Choose the trunk or trunk group to route the incoming calls to Hotline Dial the number directly The dial pattern is ignored 2 Detail Mode Choose No for Simple Mode you will see the detailed configuration page as the foll...

Page 48: ...is field blank to match calls with any or no DID info You can also use pattern matching to match a range of numbers DID Associated Number Define the extension for DID number You can input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Table 4 13 Description of Handle Matched lncoming Calls Settings Items D...

Page 49: ... call is placed Prepend These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed 4 3 2 IP Port Port IP Port routes are used to control incoming calls to PSTN trunks on TA...

Page 50: ...d 2 Detail Mode Choose No for Simple Mode you will see the detailed configuration page as the following picture shows Detailed settings for Match Incoming Calls and Handle Matched Incoming Calls are provided in Detailed Mode Figure 4 17 Detailed Mode Route Table 4 15 Description of Match Incoming Calls Settings Items Description Call Source Choose the trunk or trunk group for the incoming calls In...

Page 51: ...requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed 4 3 3 Blacklist Blacklist is used to block an incoming or outgoing call If the number of incoming or outgoing call is listed in the number blacklist the caller will hear the following prompt The number you have di...

Page 52: ...ttings Table4 16 Description of General Preferences General Settings MAX Call Duration The absolute maximum amount of time permitted for a call A setting of 0 disables the timeout G723 Encoding Rate Set the G723 encoding rate FXO Mode Select country to set the On Hook Speed Ringer Impedance Ringer Threshold Current 52 55 ...

Page 53: ...e Activity Detection Echo Tail Length In some cases the echo canceller doesn t train quickly enough and there is echo at the beginning of the call which then quickly fades out 4 5 Audio Settings 4 5 1 Custom Prompts Upload custom prompts on this page You can also download it and save it as a backup Figure 4 21 Custom Prompts The administrator can upload prompts following the steps 1 Click Upload P...

Page 54: ...figure the tone zone according to the national standard by selecting User custom for Tone Zone Please refer to the document below and configure the tone zone settings on TA410 810 http www itu int ITU T inr forms files tones 0203 pdf Figure 4 23 Customize Tones Table 4 17 Description of Tone Zone Settings Items Description Country Choose the country to get pre programmed tone zone settings or choo...

Page 55: ...aiting Congestion Tone Used to indicate that an invalid code has been dialed or that all circuits trunks are busy and or the call is unroutable 2nd Dial Tone Used for the second stage dial tone 4 5 1 DTMF Settings DTMF signal sent from TA410 810 to the receiver can be set on this page Digit Length and Dial Pause Between Digit 100 100 ms Default Digit Volume 10 10 dB Figure 4 24 Customize Tones The...