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Please carry out the following operations in case of abnormal operation of the GPS
navigator. For further problems, please contact our customer service center.
Fault
Reason Solution
Low
battery
Supply external power and
charge the battery.
Startup failure
System down
Reset the GPS navigator.
Sudden power cut
Low battery
Supply external power and
charge the battery.
Low backlight
Turn up the backlight.
No/ vague display
Backlight off
Tap the screen with the touch
pen.
Incorrect tapping
response
Touch screen
not calibrated
Recalibrate the screen.
Low volume
Turn up the volume.
No sounds
Poor contact of
earphone
Connect the earphone.
Communication with
PC
Poor USB
connection
Connect the USB cable.
GPS signals
reception failure
Weak GPS
satellite signal
About 3 minutes are needed for
low intensity of local GPS
satellite signal.
Loss of map data
Accidental
deletion
Contact your agent or distributor.
Input a new password after
recovering the GPS data.