YMGI, Engineered Comfort Products for A Sustainable and Efficient Green World!
5
Note From YMGI
– Must Read
Dear Customers, Purchasers, Installers, and Contractors
Thank you for choosing a YMGI product.
All YMGI's products are fully tested and have passed rigorous safety, performance and manufacturing standards before
being packed and shipped. YMGI only uses suppliers that meet our strict standards for high quality and performance for
all parts. YMGI also recognizes a quality installation is equally important therefore your system must be installed by a
licensed HVAC professional. A quality installation ensures your unit will operate at its highest efficiency and peak
performance for many years of worry free comfort; while a poor installation can result in unit failure and cause the unit to
operate inefficiently, either immediately or over time, resulting in costly repairs.
Because a quality installation is so critical, YMGI provides detailed information in our manuals which will aid the installing
technician and the owner of the unit(s).
At YMGI our goal is to ensure that your YMGI units are installed properly and correctly from the beginning.
The YMGI equipment you purchased is either a split-type or a self-contained cooling/heating system. These types of
systems require a certified and licensed HVAC professional technician for proper installation. Only a certified and licensed
HVAC professional technician will have the knowledge, experience, and attention for all required details to perform a
complete and successful installation. This equipment is different from a window or portable type air conditioners you can
purchase from local retail stores such as Home Depot, Lowe's, Sears, etc. which the manufacturer may not require certified
and licensed personnel to install.
Reading and following YMGI Group recommendations and requirements contained in the following pages and other
documents, is the first step to help ensure a smooth installation and proper operation of your unit for many years.
YMGI doesn't recommend nor allow any do-it-yourself (DIY) installation (partially or fully). Due to the complexity of the
installation of this product most DIY installations usually have problems, either immediate or near future. These problems
can cost more to fix than any upfront savings.
YMGI warranty doesn't cover any DIY units.
If you have any questions about your unit or if the unit has a problem, you should first check the manual. If you can
’t find a
solution, then contact your local installer or service technician to schedule a service appointment. The technician can
physically inspect the unit. If at the time of inspection, the installer or service technician has any questions about the unit,
they can contact YMGI technical support division directly at:
Toll Free Number: (866)833-3138 or Email:
techsp@ymgigroup.com
IMPORTANT:
YMGI Group is the MEDIA AUTHORITY:
YMGI Group, located in O'Fallon, MO 63366 is the author of all media produced for its products and is the only party able
to give any additional explanation for any data, definitions and or descriptions found within any of its media, including but
not limited to YMGI product brochures, manuals, pamphlets, catalogs, and videos. YMGI's distributors, installers, dealers,
agents, customers or any other third parties will not supersede YMGI in anyway concerning YMGI-published materials and
their meaning. Any concerns or questions arising from YMGI distributors, installers, dealers, agents, customers or any other
third parties, should be presented directly to YMGI. YMGI will respond to any concerns or questions, if necessary, about
any of its media in writing.
