Support
Generating a Support File
User Guide
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Support
In rare cases, you may need to generate a support file, restart, or shutdown the
Gatekeeper Card Pro system, as described in this section.
Generating a Support File
You can generate and save a support file that contains all Gatekeeper Card Pro logs,
configuration data, and other relevant information. This file can then be sent to a
Yoggie support expert for analysis.
To generate a support file:
1. Click
Support
in the Navigation pane of the Management Console.
The main
Support
page appears.
2. Click the
Support Tools
tab.
3. Click the
Support File
button.
The support file is generated and the
File Download
dialog box opens.
Summary of Contents for GATEKEEPER CARD PRO
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