Yomani ML, Owner'S Manual

Page 1: ...OWNER MANUAL an atos company YOMANI colourful innovation 35 PhotoShop 300 dpi FrmeMaker...

Page 2: ...licence or right to use any of Worldline s proprietary material While Worldline has made every attempt to ensure that the information contained in this document is correct Worldline does not provide a...

Page 3: ...Unpacking the optional Merchant Unit 15 Selecting a location 16 Cables 17 Physical surroundings 18 Security 19 Customisation 19 Preparing the YOMANI ML for operation 20 Preparing the YOMANI XR for ope...

Page 4: ...less cards or devices 38 Using a printer 40 Inserting paper 40 Tearing off the ticket 42 Resetting YOMANI 43 Cleaning YOMANI terminals 45 Cleaning the equipment 45 Cleaning the card readers 46 Trouble...

Page 5: ...ntactless reader 20 Figure 20 Removing the SAM slot cover 21 Figure 21 Opening the SAM card holders 22 Figure 22 Sliding a SAM card into its holder 22 Figure 23 SAM correctly fitted in holder 23 Figur...

Page 6: ...gstripe card 38 Figure 44 Contactless reader active LED 39 Figure 45 Tapping a contactless card or device 39 Figure 46 Opening the paper roll cover Merchant Unit 40 Figure 47 Opening the paper roll co...

Page 7: ...of readers Configurable lighting shows the location of each active interface large colour display More user interface possibilities for both customers and for merchants integrated privacy shield an es...

Page 8: ...manual contains information for owners of YOMANI ML XR terminals with sections covering terminal and accessories installing the terminal powering up the terminal using the terminal maintaining the te...

Page 9: ...last updated 3 May 16 YOMANI ML XR OWNER MANUAL USB terminology The YOMANI ML XR always has a USB device USB B socket Figure 1 USB device USB B socket and connector The YOMANI XR also has a USB host U...

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Page 11: ...NI terminal and accessories The drawings below identify the main parts of the YOMANI terminal front view back base view Figure 3 YOMANI front view 1 chip card reader 2 colour display 3 function keys 4...

Page 12: ...t socket 7 Reset button Figure 5 YOMANI XR back base view 1 connector for contactless reader 2 rating plate 3 RS 232 serial socket YOMANI XR TERMINAL Manufactured by Atos Worldline SA NV Made in Singa...

Page 13: ...tional PSTN interface 6 USB device socket 7 Ethernet socket 8 power input socket 9 SAM slot cover 10 Reset button Figure 6 Mains adaptor 1 mains cable to mains power socket 2 mains adaptor 3 power cab...

Page 14: ...t on adaptor or ePOS equipment 3 USB cable 4 USB device connector to fit USB device socket on terminal Figure 8 USB cable with clip 1 USB device connector to fit USB device socket on terminal 2 USB ca...

Page 15: ...ll signalling schemes defined in the ISO 14443 standard Remember to read contactless cards devices you also need to install the appropriate software on your terminal Printer The fast thermal graphic p...

Page 16: ...tions over an analogue telephone network wireless communications A wireless communications interface board can be fitted to a YOMANI XR with built in antenna WiFi Bluetooth for short and mid range poi...

Page 17: ...The Merchant Unit makes your tasks easier where the terminal is not connected to ePOS equipment or a PC With a Merchant Unit installed you do not need for example to turn around the YOMANI terminal t...

Page 18: ...d last updated 3 May 16 document release 2 2 ymn_terminal fm Figure 13 Merchant Unit bottom view 1 USB cable strain relief 2 power cable strain relief 3 USB host socket for connecting to terminal 4 po...

Page 19: ...tion plate press out the cable opening cover and put it in the rear cable opening See Installing a fixation plate optional xref for more information Swivel To let you turn a YOMANI easily typically so...

Page 20: ...be left free standing or fixed to the counter Guide cables through the bottom of the swivel before clicking the terminal in place See Installing a swivel optional xref for more information Figure 15 S...

Page 21: ...act your vendor do not try yourself to repair or alter it in any way use only accessories mains adaptor cables and so on provided by your vendor or by an approved source Checking the terminal package...

Page 22: ...its contents for damage If any of the contents have been damaged immediately contact your shipping company and notify your vendor Save the cartons and packing material for repacking or moving your eq...

Page 23: ...is easy to insert a chip card in the chip card reader swipe a magstripe card with the magstripe card reader tap a contactless device on to the landing zone open the cover of the printer and replace th...

Page 24: ...0 non condensing Always avoid exposing your YOMANI to shocks and vibrations excessive heat and dust explosive environments oil or moisture water or condensation direct sunlight or objects that radiate...

Page 25: ...sides but the bottom should be visible Building the YOMANI into a desk or panel is not allowed Other models are available if you need a terminal for unattended semi unattended use except for accessor...

Page 26: ...swivel Preparing the YOMANI ML for operation At this stage you need to 1 Install the SAM Secure Application Module card if you are using one 2 Connect all communication and power cables to the termina...

Page 27: ...page xref 1 Make sure the YOMANI is not connected to a power supply disconnect the mains adaptor or the USB cable depending on how your terminal is powered 2 Remove the SAM slot cover To release and...

Page 28: ...ure 21 Opening the SAM card holders 4 Open one of the SAM card holders and insert the SAM card with the bevel in the direction shown in the drawing below Figure 22 Sliding a SAM card into its holder 5...

Page 29: ...onal Avoid electrostatic discharge as this can severely damage the equipment For guidelines on minimizing the risk of electrostatic discharge see the Safety recommendations on page xref 1 Make sure th...

Page 30: ...M card holder and insert the SIM as shown in the diagram 6 Make sure that the bevel on the card fits behind the corner and that the SIM is completely inserted Figure 27 SIM correctly fitted in holder...

Page 31: ...g in the Ethernet cable the serial RS 232 cable or both 2 Plug the USB device connector of the USB cable into the USB device socket on the YOMANI Use only the USB cable type AWG20 28 supplied by your...

Page 32: ...ipment a PC or a Merchant Unit plug the USB device connector of the USB cable into the USB device socket on the YOMANI 3 To connect the YOMANI to USB slave equipment such as a cheque reader or biometr...

Page 33: ...ain relief points on the SAM slot cover or to one of the internal pillars Do not tie wrap all cables to the same support Use the different options available to avoid additional stress on the cables Co...

Page 34: ...ip from the fixation plate Figure 33 Removing the side lip from a fixation plate 2 Make sure the surface where you are going to attach the fixation plate is flat 3 Attach the fixation plate to the cou...

Page 35: ...ave been routed through one of the cable openings in the fixation plate and that they are long enough to connect to the YOMANI before it is attached to the plate 2 Place the terminal on the fixation p...

Page 36: ...emoving side lip from swivel 2 Make sure the surface where you are going to install the swivel is flat 3 Guide the cables through the central cable opening of the swivel 4 Snap the terminal on to the...

Page 37: ...urface where you want to attach the swivel Always use four screws Removing the YOMANI from the swivel If you need to remove the YOMANI from the swivel 1 Carefully insert a flat object such as a screwd...

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Page 39: ...ment or PC At the ePOS equipment PC side put the USB host connector of the USB cable into a free USB host socket 5V 500 mA The display lights up and the YOMANI ML is ready for use You can also use a U...

Page 40: ...ly to the Merchant Unit See Connecting the Merchant Unit optional on page xref 2 Connect the Merchant Unit to the mains adaptor 3 Tie wrap the cable to the power cable strain relief 4 Connect the main...

Page 41: ...er or a communications interface board and without anything plugged into the USB host socket you can power the terminal through the USB device socket from ePOS equipment or a PC a USB adaptor a Mercha...

Page 42: ...it optional on page xref 2 Connect the Merchant Unit to the mains adaptor 3 Tie wrap the power cable to the power cable strain relief 4 Connect the mains cable to the mains adaptor and plug it into th...

Page 43: ...there is no sign of unusual cables connected anywhere on the terminal there is no foreign object in either of the card readers the keypad is firmly in place the terminal is not displaying any warning...

Page 44: ...card reader with the stripe facing the keypad You can slide the card in either direction Figure 43 Swiping a magstripe card Contactless cards or devices Contactless devices can be read up to 4cm from...

Page 45: ...ot where the radio frequency signal is the strongest Figure 45 Tapping a contactless card or device The three LEDs towards the front of the contactless reader provide feedback on the card reading prog...

Page 46: ...aper can be recognized by the approval seal printed on the back of the paper If you want to order paper from your local paper supplier contact your vendor 1 Open the paper roll cover by pressing the r...

Page 47: ...pdated 3 May 16 YOMANI ML XR OWNER MANUAL Figure 48 Inserting paper roll Merchant Unit Figure 49 Inserting paper roll terminal Do not remove the rubber roller on the inside of the printer cover 3 Clos...

Page 48: ...d last updated 3 May 16 document release 2 2 ymn_using fm Tearing off the ticket Grasp the ticket as shown below and tear it off along the cutting edge Figure 50 Tearing off the ticket Merchant Unit F...

Page 49: ...ny reason you can reset it by pushing the reset button at the back of the terminal Push the button very firmly with a pencil or some other pointed object and hold it until the screen goes blank Releas...

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Page 51: ...t Unit should be kept clean and cleaned regularly When cleaning your equipment proceed as follows 1 Disconnect the equipment from the power supply 2 Clean the equipment with a soft damp cleaning cloth...

Page 52: ...th the same side of the card magstripe card reader pull the cleaning card several times through the reader always with the same side of the card Figure 53 Cleaning the card readers Contact your vendor...

Page 53: ...ted to the ePOS equipment PC the USB adaptor or the Merchant Unit Unplug the USB cable and re insert it Try another USB socket on the ePOS equipment PC the socket the YOMANI is connected to may not be...

Page 54: ...onnected to the interface board For 2G 3G make sure that there is enough coverage this may be indicated in the status bar on the display For WiFi Bluetooth make sure all components of the network are...

Page 55: ...there is a paper jam remove the paper roll carefully cut the damaged paper from the roll and replace the roll Connection with ePOS equipment PC through USB does not function Normally the USB cable is...

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Page 57: ...h branch circuit current protection of up to 20 A In Canada operate the product in commercial or residential structures that have electrical installations in compliance with Canadian Standards Associa...

Page 58: ...s no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the e...

Page 59: ...ordance with the measurement procedures specified in the Registration procedure under Part 68 of the FCC Rules CE certification Worldline declares that the YOMANI ML XR complies with the R TTE directi...

Page 60: ...n opening the YOMANI take the necessary precautions to avoid electrostatic discharge ESD An electrostatic charge can build up on the human body and then be discharged when you touch a circuit board ES...

Page 61: ...about how to dispose of the equipment 1 Inspect terminal for completeness signs of intrusion and tampering as explained under Security recommendations on page 37 If you find any evidence of tampering...

Page 62: ...YOMANI ML XR OWNER MANUAL 56 empty for double sided printing ymn_appxSafety fm...

Page 63: ...urity 3 DES AES and RSA encryption algorithms DUKPT key management SSL v3 0 additional security schemes available Approvals EMV4 3 level 1 and 2 PCI PTS 3 x including SRED and Open Protocols TQM CE EM...

Page 64: ...A B optional Communication USB device Ethernet serial RS 232 Power supply via USB 5V 500 mA Dimensions 107 x 103 x 170 mm approximate Weight 550 g approximate Environment operating temperature 0 C to...

Page 65: ...rity 3 DES AES and RSA encryption algorithms DUKPT key management SSL v3 0 additional security schemes available Approvals EMV4 3 level 1 and 2 PCI PTS 3 x including SRED and Open Protocols TQM CE EMC...

Page 66: ...trictly defined conditions via USB 5V 500 mA See Powering up YOMANI XR xref Dimensions weight without optional printer dimensions 107 x 103 x 170 mm approximate weight 550 g approximate without paper...

Page 67: ..._powerSupply 7 Figure 7 USB adaptor and cable YOM_usbPower 7 Figure 8 USB cable with clip YOM_poweredUSB YXR_poweredUSB_socket 8 Figure 9 Contactless reader YOM_terminalContactless 9 Figure 10 Printer...

Page 68: ...latch 24 Figure 29 Communication interfaces on YOMANI ML YML_baseComms 25 Figure 30 Communication interfaces on YOMANI XR YXR_comms_serviceManual 26 Figure 31 Strain relief points YXR_strainRelief YOM...

Page 69: ...ure 45 Tapping a contactless card or device YOM_tapping 39 Figure 46 Opening the paper roll cover Merchant Unit YMU_openPrinter 40 Figure 47 Opening the paper roll cover terminal YXR_openPrinter 40 Fi...

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