Freight Costs:
The cost of freighting the replacement part under warranty to the customer shall be free of charge. Your requirement is to
return the faulty part via post to the return address.
Returned Goods:
The unauthorized return of parts or product shall be refused and placed in the hands of the carrier at the cost of the shipper.
Return authorizations can be obtained from BFE head officeonly.
Service Department hours
: Monday to Friday between 8.00am and 3:00pm
Service Email: spares@bfe.com.au
PLEASE NOTE: that Authorized service technicians do not reside in all areas of this vast country. If you live beyond the
reasonable service area of a metropolitan area, BFE may not be able to support the labour portion of the product warranty.
Alternatively you can return (at your cost) your product to the closest BFE repair centre, where it will be fixed at no charge
under the warranty period.
Metropolitan Area- defined as no more that 50km from G.P.O in all capital cities.
Disclaimer:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a ‘Major failure’ and for compensation for any other Reasonable foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if the goods fail to be of an acceptable quality and the failure
does not amount to a major failure.
BFE does not assume, nor authorize any representative or other person to make or assume for BFE, any warranties
whatsoever, whether expressed or implied, in connection with the sale, service, or shipment of our products.
BFE reserve the right to make changes and improvements in our products and specifications without incurring any
obligation to similarly alter products previously purchased.
This warranty operates in addition to other rights and remedies available to consumer’s rights under the Australian
Consumer Law.
