York Hx 3 S1-THXU280, User'S Information Manual

Page 1: ...es of Operation 9 SETTINGS 11 Away Mode 12 Humidity Settings 13 Fan Settings 14 Lockout Settings 15 Banner Information 16 ADVANCED SETTINGS 17 Schedule 18 Wi Fi Network Status 24 Hx THERMOSTAT APP 25 Registration and Login 25 Wi Fi Connectivity 26 App Home Screen 29 SCHEDULES 31 SETTINGS 33 MANAGING DEALER ACCESS 35 Granting Dealer Access 35 Using the Access Types Screen 36 Revoking Dealer Access ...

Page 2: ...uture reference PRODUCT DESCRIPTION Content The following figure shows the items in the Hx 3 Touch Screen Ther mostat box WARNING Cancer and Reproductive Harm www P65Warnings ca gov Figure 1 Content Overview Thermostat Mounting Screws User and Installer Manual Thermostat Retaining Screws Drywall Anchors A0975 002 ...

Page 3: ... required for installing the Hx 3 Touch Screen Thermostat It is best practice that a qualified technician performs the installation Figure 2 Tools for Installation Screwdriver Pencil Level Wire Strippers Drill Hammer 7 32 in Drill Bit Plaster 3 16 in Drill Bit Drywall A0976 002 ...

Page 4: ... sensor detects user presence Near Field Communi cation NFC function ality Used for passive active limited data transfer Wi Fi connectivity Supports 802 11 a b g n standards and utilizes a Broadcom chipset Cloud connectivity Apple iOS and Android app available for user smartphone or tablet control Optimized installation Spring loaded connectors that accept 16 24 AWG wire A screwdriver is not requi...

Page 5: ...controls or keys To prevent damage to the ther mostat always tap keys with your fingertip Figure 3 Thermostat controls A1189 001 Cool Heat Auto Emergency Heat Heat pump only Humidity Fan Filter MAX Heat MAX MAX Cool MAX Date Advanced Settings Banner Backlight Log Clean Screen Comfort Cancel Away Home Off Settings Adv Auto Away Mode Backlight Banner 72 Cancel Cool Date 14 Log Filter Fan Humidity He...

Page 6: ...th to clean the screen Use water or household glass cleaner Do not use abrasive cleansers A1190 001 Schedule Cancel Hold Schedule Time Reset PIN Enable PIN Edit Toggle Fwd Back Settings General PIN Disable Schedule Edit Schedule Settings Time Edit General Service Settings Service SVC Settings Hold Cancel Settings Reset Software System Software Status Status Schedule PIN System Save Save ...

Page 7: ... screens may differ slightly depending on your heating and or cooling system and the display settings of the thermostat Figure 5 Home screen Swipe LEFT to reach the Secondary Home Screen Cool To Settings Auto Wi Fi Signal Settings Room Temperature Cool Set Point Page Indicator Up Down Arrows Mode Status Banner Information Heat Set Point Home A1191 001 ...

Page 8: ...tings screen Activate Max Heat mode or Max Cool mode View and edit Humidity settings if enabled Choose Home mode or Away mode For a quick reference guide to the Secondary Home screen see Figure 6 To return to the Home screen swipe right or tap Home Figure 6 Secondary home screen A1192 001 Away Away 12 31 17 11 14AM º 72 Fan Humidity MAX MAX Settings Max Cool Set Point Max Heat Set Point Humidity F...

Page 9: ...ing operation occurs Heat mode Use this mode for heating Cool mode Use this mode for cooling Auto mode Use this mode for automatic heating and cooling Figure 7 Home and mode status icons Home Icons 68 68 72 72 Heat Cool Heat Auto Cool Off Mode Status Icons Mode Settings Off Cool Auto Emergency Heat Cool Heat Heat Auto Mode E E Heat Schedule Cancel Hold Hold Cancel A1193 001 ...

Page 10: ...ng Max Heat Mode and Max Cool Mode On the Secondary Home screen see Figure 6 you can tap the Max Heat icon or the Max Cool icon to run equipment at maximum capacity for 10 minutes or until the temperature increases or decreases by 10 F respectively Figure 8 Auto mode Figure 9 Max Heat Mode and Max Cool Mode Auto Heat Cluster 68 Auto Cool Cluster 72 72 68 Heat Setpoint Cool Setpoint HEAT TO COOL TO...

Page 11: ...rmostat setting 1 On the Home Screen or the Secondary Home screen tap the Set tings icon 2 Tap the relevant icons to view or edit settings For example tap the General icon and then tap the Time icon to change the time the ther mostat displays 3 To return to the Settings screen swipe left or right Figure 10 Settings icons Comfort General System Humidity if enabled Advanced Settings Status Fan Clean...

Page 12: ...ttings 2 On the thermostat Secondary Home screen tap the Home icon See Figure 6 The setpoints change to the Away setpoints on the thermo stat and the app The Away and Cancel Hold icons are visible on the Home screen of the thermostat and the app 3 To disable tap the Away icon on the thermostat or app Alternatively tap any setpoint the Cancel Hold icon or an Up Down arrow The setpoints change to th...

Page 13: ...n arrows To choose the Humidify or Dehu midify setting tap the Humidity icon Auto mode automatically sets the Humidity setpoint based on indoor and outdoor temperatures NOTICE Auto mode requires an outdoor sensor If condensation appears on your windows lower the Humidity setpoint or switch to Auto mode HUMIDITY HUM AUTO DEHUM AUTO AUTO Dehum Humidity Auto Manual Mode A1197 001 HUM MANUAL DEHUM MAN...

Page 14: ...fan options see Figure 14 Figure 13 Fan screen Figure 14 Fan options CFM Percentage Applies to Communi cating Systems Only The blue Up Down arrows and CFM percentage only appear if the following apply The fan operation is NOT in Auto mode You are using communicating indoor equip ment Fan Up Down Arrows A1199 001 Settings RUN FAN ALWAYS RUN FAN 15 MINUTES PER HOUR RUN FAN 30 MINUTES PER HOUR RUN FA...

Page 15: ...een tap the General icon then tap the PIN Enable icon 3 On the Lockout screen tap the Enable icon See Figure 15 4 On the Set Pin screen select a 3 digit PIN Your PIN selection appears in the banner area See Figure 17 5 Tap Save Your thermostat is now set to locked 6 To edit or disable the PIN on the Lockout screen tap the Edit PIN icon or the Disable icon See Figure 16 Figure 15 Lockout disabled F...

Page 16: ... tap the Banner icon 2 On the Banner screen use the yellow scroll bar to view all of the available options 3 Tap the buttons to enable or disable banner information When a set ting is enabled a check mark is displayed Figure 18 Banner information Figure 19 Banner information DATE TIME OUTDOOR TEMP FAN STATUS HUMIDITY Scroll Bar Banner Information A1202 001 A1203 001 OFF DELAY APP ACTIVE ...

Page 17: ...e the thermostat go to the Advanced Settings screen See Figure 20 When you select an entry from the list of advanced settings a selection screen similar to the one shown in Figure 21 displays Figure 20 Advanced settings Figure 21 Advanced settings sound A1204 001 A1205 001 Cancel Save ...

Page 18: ...ivates when the thermostat sensor detects user presence Prox Sensitivity Allows you to adjust the sensitivity of the proxim ity feature The default setting is medium and you can change this to high or low High sensitivity increases the detection range of the thermostat sensor Daylight Savings Allows you to enable or disable Daylight Sav ings The default setting is enabled Wireless Allows you to en...

Page 19: ...to as day parts in this document When you select Programmable mode the default schedule is displayed on the Schedule screen You can edit the default schedule as required using the Edit Schedule screen Non Programmable This means that the thermostat runs in a simplified mode that satisfies the selected heating or cooling set points In this mode the Edit Schedule icon does not appear because the sch...

Page 20: ...hoose one of the following options Until Cancelled Overrides the schedule until you tap the Cancel Hold icon Next Event Overrides the schedule until the next event occurs that is the next day part Hours 1 12 Overrides the schedule for the number of hours specified Figure 23 Schedule settings screen Figure 24 Schedule settings screen OVERRIDE SETTINGS NEXT EVENT UNTIL CANCELLED Scroll Bar A1207 001...

Page 21: ...s Tap the Cancel Hold icon to revert the system to the set schedule The Cancel Hold icon disappears Figure 25 Schedule screen default schedule Figure 26 Edit schedule screen Hold Cancel 10 00pm Sleep 82º 62º 06 00pm Return 78º 70º 08 00am Leave 85º 62º 06 00am Awake 78º 70º MONDAY Default Events Copy Day Part Selection Area Example A1209 001 A1210 001 MONDAY AWAKE 00 6 70º 78º AM Cancel Save Fan ...

Page 22: ... to step 3 to edit the day parts in each day as required On the Edit Schedule screen the Up Down arrows change color based on the selected option Red for heat Blue for cool Green for time The following options are available on the Schedule screen Copy Allows you to copy the scheduled day to any other day of the week See Figure 27 Events Allows you to choose whether the schedule contains four day p...

Page 23: ...hnson Controls Ducted Systems 23 Figure 28 Events screen Figure 29 Schedule screen two day part A1212 001 Day Part 4 Cancel Save EVENTS MONDAY A1213 001 08 00am Leave 85º 62º 06 00am Awake 78º 70º MONDAY Default Events Copy ...

Page 24: ...Strength icon in the banner area On the Wireless Status screen you can check Wi Fi connectivity information You can also disconnect from a Wi Fi net work if required To do so tap Disconnect Figure 30 Wireless status screen NOTICE Your HVAC system and thermostat will operate if the Wi Fi connection is lost Only Hx Thermostat app usage and software updates are affected when offline Green Connected R...

Page 25: ...ll in email address and tap Continue 2 If this is a first time sign up follow the Sign up process see Figure 31 otherwise the app will display the Check your email screen See Figure 32 3 Check your email Tap Open email see Figure 32 tap Sign in or use the token provided If using the token enter it in the Token field at the bottom of the Check your email screen if it is not already populated See Fi...

Page 26: ...lable tap Manually enter code see Figure 34 and enter the 12 digit SSID in the field provided See Figure 35 NOTICE Only one email account can be registered to a Hx 3 Touch Screen Thermostat If more than one user needs to use the app use the same email address when logging in on additional phones or tablets Do not create additional accounts for your thermostat Creating an additional account will un...

Page 27: ...5407935 UUM E 1020 Johnson Controls Ducted Systems 27 Figure 33 Connect your thermostat Figure 34 Scan QR code Figure 35 Enter SSID A1413 001 A1414 001 A1415 001 ...

Page 28: ... room name for example Living room The room name that you choose is displayed in the room name pull down menu of the app Home screen See Figure 37 Wireless setup is now complete NOTICE You must connect the thermostat to the 2 4 GHz frequency on dual band routers Figure 36 Wireless location IMPORTANT If the smart device fails to connect on the thermostat Wireless Status screen tap the Wi Fi icon ta...

Page 29: ...on mode To access thermostats tap on the room name pull down menu see Fig ure 38 and select desired room or place To exit without changes tap the X icon in the upper right of the screen NOTICE The smart device might be connected to the RIPL network In this case go to the smart device settings and under Wi Fi choose the option to forget the RIPL network Figure 37 App home screen Room name pull down...

Page 30: ...utton See Settings to edit Away mode To exit without changes tap the X icon in the upper right of the screen Select fan options Tap the fan button for options Auto Run always Run 15 min h Run 30 min h or Run 45 min h If the system is communicating any option other than Auto Airflow percentage adjustments are possible Navigate the app bottom bar The app bottom bar allows the user to always have acc...

Page 31: ...screen To navigate to another day tap on the letter of that day 3 Tap the day part you want to edit for example Awake see Figure 40 The Edit Schedule screen appears 4 Tap to edit Starting at time or Fan schedule or use the up down arrows to adjust Cool to and Heat to temperatures Select Save at the bottom or top of the screen to confirm changes To exit without changes tap Schedules in the upper le...

Page 32: ...Allows you to reset the schedule to the default schedule Events For a two day part schedule tap the Leave event then at the bottom of the screen tap Delete Leave Return To add these events back tap Leave Return See Figure 43 Copy Allows you to copy the schedule of one day to any other day of the week See Figure 44 Figure 42 Two day part option Figure 43 Copy schedule option A1422 001 A1423 001 ...

Page 33: ...step process presented in the app similar to the Reg ister for a Hx Thermostat App account process Names Rename Locations Zones if system is zoning Dealer Add and edit dealer grant or revoke dealer access For more details see Managing Dealer Access section on page 35 Schedule Use the toggle button to select the On or Off option When you select Programmable mode the Schedule Hold Length functionali...

Page 34: ...mperature range Humidity Adjust humidify and dehumidify setpoints manually or set to Auto mode System info View thermostat software and System logs Under System logs you can email system logs to the dealer Delete thermostat Delete a thermostat from the app Connect Alexa Please see Amazon Alexa Setup section on page 40 ...

Page 35: ...ssion levels You can use the Dealer access screen to view and revoke dealer access as needed If you have not given a dealer access to your system the Dealer access screen displays the text No access granted yet See Figure 48 If you have granted a dealer access to your system the Dealer access screen is populated with information about this access See Figure 44 Granting Dealer Access If a dealer wa...

Page 36: ...he dealer Using the Access Types Screen On the Grant dealer access screen under TYPE OF ACCESS tap the More info text line to access the Type of access screen See Figure 46 The Type of access screen helps you to understand Installer Diagnostic and Status role permissions Access duration permanent and temporary Revoking Dealer Access You can revoke dealer access at any time To do so go to the Deale...

Page 37: ...t device enters or exits the specified region When your smart device exits the region you receive a notification to remind you to set Away mode When your smart device enters the region Home mode is automatically enabled and the setpoints change to the Home setpoints NOTICE You must enable Locations and Notifications on your smart device for the Geo fencing feature to function The Geo fencing scree...

Page 38: ... Alexa app is installed on a smart device From the Settings screen tap Connect Alexa and follow the in app instructions See Figure 48 Using Alexa in Celsius If required you can use degrees Celsius rather than degrees Fahrenheit as the unit of temperature in Alexa To do so 1 From the smart device in the Alexa app tap Settings 2 Locate and select Celsius as the unit of temperature Figure 48 Connect ...

Page 39: ...mperature to number degrees Alexa increase the temperature to number in the Room name Alexa increase the temperature to number degrees in the Room Name Alexa raise the Room Name by number degrees Alexa make Room Name warmer by number degrees Alexa increase the room Name temperature by number degrees Decrease device temperature Alexa decrease the Room Name temperature by number degrees Alexa lower ...

Page 40: ... Systems Turn device fan off Alexa turn off Room Name fan Turn device fan on Alexa turn on room Name fan Change mode Alexa turn Room Name to Cool Alexa turn Room Name to Heat Alexa turn Room Name to Auto Alexa turn Room Name Off Command Utterances ...

Page 41: ...ing the Hx Thermostat app on the Apple Watch is similar to using it on your smart device Note these tips Modes Tap to view the Heat Cool and Auto modes Setpoints To increase and decrease the temperature tap Tem perature and turn the Digital Crown on the Apple Watch Multiple Locations In the app tap the room name for example Living room to view multiple locations Figure 49 Heat mode Figure 50 Home ...

Page 42: ...5407935 UUM E 1020 42 Johnson Controls Ducted Systems NOTES ...

Page 43: ... and national codes and the product or residence must not be removed from its place of original instal lation This warranty does not apply to any unit sold over the Internet by telephone or other electronic means unless the dealer that buys or sells a unit over the Internet by telephone or other electronic means also installs the unit In the absence of a recorded Warranty Registration Card the war...

Page 44: ...r and evaporator 12 Damages resulting from I freezing of condenser water or condensate II inadequate or inter rupted water supply III use of corrosive water IV fouling or restriction of the water circuit by foreign material or like causes 13 Damages caused by improper parts components or accessories not suitable for use in or with the unit For a list of parts that are known to be compatible please...