32
Troubleshooting
Symptoms
Possible Cause
Most Common Solution
Bike does not
work
1. Depleted/Very Low battery charge
2. Faulty connections
3. Battery not fully seated in connector
4. Improperly turned on
5. Blown Discharge Fuse in battery
6. Brakes applied or stuck
1. Charge the battery
2. Clean or repair connector
3.Reinstall battery and ensure
completely seated
4. Review manual, follow start
procedure
5. Replace with new fuse on same size
6. Disengage/free brakes
Reduced Range 1. Low tire pressure
2. Low or faulty battery
3. Riding with too many hills, excessive
load, headwind, applying brake while
riding
4. Battery was left discharged for long
period of time without regular charging,
aged, damaged or unbalanced cells.
5. Brakes adjusted improperly
1. Adjust tire pressure
2. Check connections and/or fully
charge battery
3. Assist bike with greater pedal effort,
Change route, reduce load on bike.
4. Balance the battery. Contact
Customer Service or Authorized
Service shop if reduced range persists.
5. Adjust the brakes to eliminate drag
when brake levers are not pulled,
ensure calipers and/or pads can move
freely
Irregular
acceleration
and/or reduced
top speed
1. Insufficient battery power
2. Loose of damaged throttle/PAS
controller
3. Damaged torque sensor in bottom
bracket
1. Charge or replace battery
2. Replace Throttle/PAS controller
3. Contact Authorized Service shop for
repair
Motor does not
respond when
bike is powered
on
1. Loose/damaged wiring connection
2. Loose/damaged throttle/PAS control
3. Loose or damaged motor wires/plug
4. Damaged motor
1. Repair and/or reconnect
2. Tighten or replace
3. Secure, repair, or replace damaged
wires
4. Contact Authorized Service shop to
replace
Battery will not
charge
1. Charger not connected well/completely
2. Charger damaged
3. Battery damaged
4. Wiring damaged
5. Blown battery fuse
1. Adjust the connections
2. Replace
3. Replace
4. Repair or replace
5. Reset circuit breaker or replace fuse
Summary of Contents for E-SCOUT
Page 1: ...0 Owner s Manual E SCOUT...
Page 12: ...11 A D C B Step...
Page 16: ...15 Step Torque Specs Item Nm Item Nm Handlebar 5Nm Seat post Clamp 6 8 Nm Stem 8Nm Pedals 25Nm...
Page 35: ...34 SERVICE PARTS...
Page 36: ...35...
Page 40: ...39...