ZScan User Guide
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First, make sure that you are scanning your calibration plate properly. You can also
check for any reflective object as far a 2 feet around the plate on each side. You can
also try to "Reset" your Configuration File by using the Default button in the
Calibration
Window
.
I had a "Out of memory" error and now there is no surface or facets in my session.
Your data was not lost in the process. The new memory manager will inform you that it is
out of memory and was not able to rebuild the surface/facets. You can set your
resolution to a lower level and try to rebuild the surface. If this is unsuccessful for any
reason, set the resolution to Low, save your session, restart ZScan and try to open it again.
Some holes appear when I increase the resolution.
Increasing resolution requires more data. Holes can be created if there is not enough
data to reconstruct the surface at this resolution.
My surface doesn’t appear completely when in Facets view.
The part you are scanning may be too large or may not be centered in the scanning
space. Make sure that your scan is properly positioned using the functions available in
Surface view.
Scanning Techniques Solutions
I am not able to scan small parts.
Smaller parts require more data. Contrast is very important for the scanner to detect
what to scan and what not to scan. If it looks like it is not catching the surface, try using a
background that is the same color as the part you are trying to scan.
I have some trouble scanning the darker surfaces or parts of the surface.
It is very important to adjust the laser power and shutter time according to each surface
to scan.
Miscellaneous Solutions
I checked the option to install the plugin for Geomagic, but there is nothing under plugin
in Geomagic.
Make sure that you chose the right plugin for your version of Geomagic and that you
can find the file ZScanGeomagic”X”PlugIn.dll where "X" should be your version of
Geomagic.
