Z GRILLS SUPPORT
1-785-317-5170
EMAIL:info@zgrills.com/support@zgrills.com
WEBSITE:www.zgrills.com
Z GRILLS CUSTOMER SERVICE
Thank
you for shopping with us!
If you have any question, feel free to contact us or your dealer.
Z GRILLS INC. will offer the best technical and sales support in the industry.
Please
be
prepared
to
provide
the
following
information
:
Dealer
'
s
name
,
date
of
purchase
Purchaser
'
s
name
,
phone
number
,
address
,
Z
Grills
model
number
,
serial
number
and
part
identification
number
from
the
COMPONENT
LIST
Please
describe
your
problem
accurately
so
that
we
can
help
you
figure
out
.
It
would
be
better
if
you
can
provide
some
pictures
or
video
about
the
issue
.
Z
Grills
Inc
guarantees
a
3
years
warranty
of
our
products
from
the
date
of
purchase
by
the
original
owner
against
defects
in
all
materials
and
workman
-
ship.
During
the
warranty
period
,
Z
Grills
Inc
will
at
its
option
repair
or
replace
the
defective
parts
.
This
limited
warranty
does
not
apply
to
paint
,
burn
pot
,
grill
cover
or
damage
caused
from
corrosion
.
Z
Grills
shall
not
be
liable
for
transportation
charges
,
labor
costs
or
export
duties
.
Z
Grills
takes
every
precaution
to
utilize
materials
that
retard
rust
including
the
use
of
high
-
temperature
paint
where
advisable
.
Even
with
these
safeguards
,
the
protective
coating
can
be
compromised
by
various
substances
and
conditions
beyond
Z
Grills
'
control
.
Humid
environment
,
high
temperature
,
chlorine
,
insecticide
,
salt
and
disinfectant
are
some
of
the
substances
that
can
affect
paint
and
metal
coatings
.
For
these
reason
,
the
limited
warranties
do
not
cover
rust
or
oxidization
,
unless
there
is
loss
of
structural
integrity
on
the
grill
component
.
Z
Grills
Inc
shall
not
be
liable
if
you
install
,
operate
,
clean
,
maintain
your
grill
without
following
the
owners
'
manual
strictly
.
Also
misuse
,
abuse
,
alteration
and
natural
disaster
are
not
included
in
this
warranty
.
In
addition
,
Z
Grills
Customer
Team
will
try
our
best
to
solve
a
variety
ofproblems
and
create
a
better
life
for
every
customer
.
We
firmly
believe
that
:
high
-
quality
products,
reasonable
price,
quick
service
is
your
first
reason
to
choose
Z
Grills
.
Procedure
for
Warranty
Service
Contact
Z
Grills
Customer
Service
or
your
dealer
for
replacement
of
your
“
in
-
warranty
”
parts
.
Please
be
prepared
to
provide
the
following
information
:
Dealer
'
s
name
,
date
of
purchase
Purchaser
'
s
name
,
phone
number
,
address
,
Z
Grills
model
number
,
serial
number
and
part
identification
number
from
the
COMPONENT
LIST
Please
describe
your
problem
accurately
so
that
we
can
help
you
figure
out
.
It
would
be
better
if
you
can
provide
some
pictures
or
video
about
the
issue
.
Z
GRILLS
3
YEARS
LIMITED
WARRANTY
23
22