ZaapTV HD809N, User Manual

Page 1: ...1 ...

Page 2: ...2 ...

Page 3: ...ipping or splashing and no objects filled with liquids such as vases shall be placed on the apparatus During Installation Do not place the ZAAPTV device in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings Always connect HDMI AV and Network cables before connecting the power to the device We recommend connecting your ZAAPTV device to a ...

Page 4: ...4 ...

Page 5: ...5 ...

Page 6: ...6 ...

Page 7: ...7 ...

Page 8: ...le Play store Download the KODI application to enable you to watch whatever type of program from your library or through additional addons OPERATION Turning power on and off Plug in the supplied power adapter to the electrical outlet and to the back of the ZAAPTV HD809 device Use the remote control to turn the device on blue light Pressing the power button again will put the ZAAPTV HD809 device in...

Page 9: ...9 3 Resolution Select 720p for older Televisions or if you are uncertain For new Televisions select 1080p 4 Audio Select PCM Do not select HDMI pass through as you will not have any sound ...

Page 10: ... alternatively use Wi Fi if not using Cable If selecting Wi Fi please enter your password now 6 Your ZAAPTV HD809 device will now Restart and begin Loading Please be patient as it may take up to 1 minute to load During this time you will have a Black Screen on your Television ...

Page 11: ...11 7 Authorisation Required Click OK to Proceed 8 Proceed to https globetv com au contact to Submit your Device Authorisation Code ...

Page 12: ...12 COMPLETING THE AUTHORISATION PROCESS AND ENROLLING YOUR DEVICE Please follow the instructions on the following pages to Activate your device Proceed to https globetv com au contact ...

Page 13: ...ATION Following the loading you will be asked to enter your Product Activation Key also known as the PIN Renewal PIN or Voucher This PIN can be found on your Tax Invoice Receipt from your place of purchase If you are instructed to Register your device with https RegisterZaapTV com then follow the instructions included on the plastic card to obtain your Voucher 1 Click on Open Subscriptions ...

Page 14: ... Subscription 3 Type in your PIN Voucher this is a 16 digit Alphanumeric PIN Voucher 4 Press OK on the blue arrow Your Service is now Activated CONGRATULATIONS YOU ARE NOW READY TO START WATCHING YOUR FAVOURITE TV SHOWS ...

Page 15: ...your wireless modem router to be on until all lights stop flashing then connect power to ZAAPTV internet receiver If the problem persists call ZaapTV on 03 9005 5401 during business hours Question 3 Some channels stream ok others break up occasionally and others do not stream at all Solution Technical issues from overseas affecting certain channels be patient transmission will resume when problem ...

Page 16: ...V where your ZAAPTV device is installed especially if you are using Wi Fi and if the distance between your modem and ZAAPTV device is more than 7m Place your modem on a desk or on top of an elevated shelf where the WiFi signal travels better downwards Install a Wi Fi range extender or Powerline Adaptor The Wi Fi Range Extender is typically setup in a central location in the home However we prefer ...

Page 17: ...nder transmitter unit to your ZAAPTV device and install in the same room as your modem Connect the AV Sender receiver unit to the TV where you wish to watch your favourite channels Our preferred solution to Wi Fi connections if you are unable to move the modem closer to the TV Use an Ethernet Cable to connect your ZAAPTV device to your modem directly You can do this yourself by running a ready mad...

Page 18: ...ns green 3 If Wi Fi and or Bluetooth are off iOS will ask if you want to turn them back on 4 Tap Wi Fi Password and enter a suitable password You will need this password later 5 Now check the name of the hotspot listed under To Connect Using Wi Fi Using your Android Phone as a Modem Hotspot 1 First go into Settings Network Internet and look for Hotspot tethering 2 Check for variations like Tetheri...

Page 19: ...droid 7 Press the Menu House button on your Remote Control to go back to the Main Menu 8 Select a Channel to see if it is streaming ok You may have to restart your ZAAPTV device if it doesn t play any channel If you need to Factory Reset device please follow the instructions https globetv com au hd709 software updates Following the Factory Reset you will need to Authorise your device If outside of...

Page 20: ...s globetv com au hd709 software updates Solution Please follow the Factory Reset Instructions MY TV SHOWS THE ZAAPTV LOGO BUT THEN GOES BLACK Solution Please follow the Factory Reset Instructions I AM RECEIVING ERROR 404 OR CODE 0 This normally occurs when there is an Internet related problem channel error etc If you see any of these Error Codes on all channels then follow the instructions below 1...

Page 21: ...bove steps 1 Unplug the Power Adaptor from your ZAAPTV device 2 Insert a paperclip or suitable small object into the Reset button The HD809 Reset button is located on the underside of the device DO NOT PRESS HARD ON THE RESET BUTTON AS YOU WILL DAMAGE THE DEVICE 3 Apply Power to your ZAAPTV device whilst holding the paperclip for 10 15 seconds 4 Using your Remote Control go down to Wipe Data Facto...

Page 22: ... from the Main Menu and press ok 2 Select Settings and press ok 3 Select Wi Fi and choose the name of your Wi Fi Press OK and enter the password 4 Click on the Blue Arrow to submit your Password 5 Then click on Connect If it says Wi Fi is connected then just go back to the main screen and press on TV Channels Note If the keyboard is still on the screen just press the Back button to get rid of it a...

Page 23: ...23 STEP 1 Select Applications from the Main Menu and press ok STEP 2 Select Settings and press ok ...

Page 24: ...24 STEP 3 Select Wi Fi and choose the name of your Wi Fi Press OK and enter the password STEP 4 Click on the Blue Arrow to submit your Password ...

Page 25: ...25 STEP 5 Then click on Connect If it says Wi Fi is connected then just go back to the main screen and press on TV Channels ...

Page 26: ...26 ...

Page 27: ...27 ...

Page 28: ...28 ...

Page 29: ...lease tick Full Name Company Name Address State Postcode Phone Mobile Email address Product Information Date of Purchase Customer Number Invoice Number RA Number required as delivery may not be accepted Qty Item Description Model Serial Number MAC ZaapTV MaaxTV AraabTV IPTVone Other Android device ...

Page 30: ... Returned goods deemed as faulty that are found to be in a working condition will be returned to the customer at the customers expense and a Service Fee for the amount of 65 will be charged to the Customer Product returns for credit or refund will incur a restocking fee The restocking fee is 20 of the item price Freight and Shipping charges for credit returns will not be refunded Refunds will be f...

Page 31: ...ese Terms of Service carefully before accessing or using our website By accessing or using any part of the site you agree to be bound by these Terms of Service If you do not agree to all the terms and conditions of this agreement then you may not access the website or use any services If these Terms of Service are considered an offer acceptance is expressly limited to these Terms of Service Any ne...

Page 32: ...n our site or through our offices GlobeTV does not offer any streaming services and cannot make any guarantees to channel content or any network or internet related issues ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us We may in our sole discretion limit or cancel quantities purchased per person per household or per order These restrictions m...

Page 33: ...ious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website other websites or the Internet h to collect or track the personal information of others i to spam phish farm pretext spider crawl or scrape j for any obscene or immoral purpose or k to interfere with or circumvent the security features of the Service or any related...

Page 34: ...te a waiver of such right or provision These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service superseding any prior or contemporaneous agreements communications and proposals whether oral or written between you and us including but not ...