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2.
THE UNIT’S MOTOR IS RUNNING, BUT NO OXYGEN IS EMITTED.
• Check that the OXYGEN ON/OFF button has been pressed.
• Check that all tube connections are secure.
• Check for damage or pinching of the hose, headset and nasal tube.
3.
THERE IS LIMITED OXYGEN FLOW.
• Check that all tube connections are secure.
• Check for damage or pinching to the hose, headset and nasal tube.
4. THE AROMATHERAPY DOESN’T WORK.
• Check that the aromatherapy reservoir is screwed tightly, there are no cracks, and
that it’s not leaking.
• Check that there is enough essential oil inside the reservoir.
• Check that the essential oil of choice is of high enough concentration.
1 YEAR LIMITED WARRANTY
Zadro products include a 1 Year limited warranty from date of purchase against defects in
materials and workmanship. This warranty does not include damage to the product as a result
of misuse or accident.
Should your product become defective during the warranty period, Zadro, Inc.™ will repair or
replace (at our sole discretion) your product, at no charge. However, you are responsible for
properly packing your product and any applicable shipping charges to Zadro, Inc.™
Please contact our Customer Service at 800-468-4348, 714-892-9200 or email customersupport@
zadroinc.com on how to obtain an RMA (return authorization number). Please have available and/
or include a copy of your receipt, model number (OXY03) and the issue you are experiencing with
your product.
CUSTOMERS OUTSIDE THE UNITED STATES OF AMERICA, PLEASE CONTACT THE RETAILER OF PURCHASE
DIRECTLY TO RESOLVE ANY PRODUCT WARRANTY ISSUES.
Any product returned for preference is subject to a 20% restocking fee of the product and no
shipping charges will be refunded.
Zadro, Inc.™ shall not be liable for any incidental or consequential damages arising out of defects
in this product, whether or not caused by its negligence.
Some states do not allow the exclusion or limitation of incidental or consequential damages or
allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights and you may also have other rights,
which vary from state to state.
Thank you for your purchase! Please visit us online to leave comments,
reviews, & see more exciting new products from www.ZadroInc.com
© Zadro, Inc.™
Huntington Beach, CA
Phone: (714) 892-9200
ZadroInc@ZadroInc.com
ZadroInc.com
4003795
