Zaneen’s lighting xtures, when properly installed on correct line voltage, and under normal
conditions of use, are warrantied as follows:
.
All products, excluding lamps, are warrantied to be free from defect in materials and
workmanship for a period of 12 months (1 year) from the date of invoice.
.
Transformers and Ballast Warranty: 3 Years Limited Warranty from the invoice date.
.
LED engines and power supplies: 5 Years Limited Warranty from the invoice date.
Warranty claims regarding the product(s) must be:
Submitted in writing within 30 days of discovery of the defect.
Zaneen uses only electrical components, which are produced by responsible manufacturers.
Components that may fail in service within the warranty period, under normal use, will be
replaced at no charge.
Zaneen will not assume labour or transportation charges in connection with replacement of such
parts, nor for removal or re-installation of equipment or parts, nor for consequential damages or
losses.
The warranty extended to Zaneen by the manufacturers of the electrical components is passed
on to our customers.
At its option, Zaneen will repair or replace, any xture defective as provided herein if such xture
is returned by the purchaser within the warranty period, provided Zaneen has issued a written
“Return Goods Authorization”. Such repair or replacement is the exclusive remedy against
Zaneen and Zaneen is not responsible for damage of any sort whatsoever, including incidental
and consequential damages or losses. This warranty extends only to replacement defective
xtures or components and no allowance will be made for labour or transportation charges in
connection with replacement of such parts, nor for removal or re-installation of equipment or
parts unless speci cally authorized in writing by Zaneen prior to any work being performed.
This warranty only applies when the products are installed in applications in which ambient
temperatures are within normal temperatures and are operated within the electrical values
shown on the LED driver label.
Zaneen will not be responsible under warranty for any failure of the product that results directly
or indirectly from improper installation and/or external causes such as: acts of nature, physical
damage, and exposure to adverse or hazardous chemicals or other substances, use of harsh
cleaning agent or harsh chemicals.
Warranty for any substantial deterioration in the product nish caused by failure to clean, inspect
or maintain the nish of the product. The end user is responsible for the structural integrity of
existing foundations, anchorages, or structures and all consequences arising from their use.
the product
LIMITED WARRANTY
neen Group Inc. © 2018, T 1800-388-3382, F 416-247-9319, www.zaneen.com
In a constant effort to supply the best product, we reserve the right to change specifications or materials without notice. The most recent specification sheets
a
re found at zaneen.com
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