Problem
Possible cause
Remedy
comes on.
The Child Safety Device or the Lock
function operates.
Refer to "Daily use" chapter.
comes on.
There is no cookware on the zone.
Put cookware on the zone.
The cookware is incorrect.
Use the correct cookware.
Refer to “Hints and tips” chapter.
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen-
sions.
Refer to “Technical information”
chapter.
and a number come on.
There is an error in the hob.
Disconnect the hob from the electri-
cal supply for some time. Discon-
nect the fuse from the electrical sys-
tem of the house. Connect it again.
If
comes on again, speak to an
Authorised Service Centre.
comes on.
There is an error in the hob because
a cookware boiled dry. Automatic
Switch Off and the overheating pro-
tection for the zones operate.
Deactivate the hob. Remove the hot
cookware. After approximately 30
seconds, activate the zone again. If
the cookware was the problem, the
error message goes out. Residual
heat indicator can stay on. Let the
cookware become sufficiently cool.
Check if your cookware is compati-
ble with the hob.
Refer to “Hints and tips” chapter.
If you cannot find a solution...
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service Centre.
Give the data from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the corner of the
glass surface) and an error message that comes on.
Make sure, you operated the hob correctly. If not the
servicing by a service technician or dealer will not be
free of charge, also during the warranty period. The
instructions about the Service Centre and conditions of
guarantee are in the guarantee booklet.
Installation
Warning! Refer to Safety chapters.
Before the installation
Before you install the hob, write down the information
bellow from the rating plate. The rating plate is on the
bottom of the hob.
Serial number ...........................
Built-in hobs
Only use the built-in hobs after you assemble the hob
into correct built-in units and work surfaces that align to
the standards.
Connection cable
• The hob is supplied with a connection cable.
• To replace the damaged mains cable use the
following (or higher) mains cable type: H05V2V2-F T
min 90°C. Speak to your local Service Centre.
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