24
Mod. CINEA CANALIZÁVEL
rev 00
Troubleshooting
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7.3
PROBLEM/CAUSE/REMEDY
Problem
Cause
Remedy
Display off and buttons not working
Power failure
Check that the power cable is connected
Faulty connection of display to board
Check that the display and board are connected
properly
Remote control ineffective
Too far from the stove
Move it closer to the stove
Remote control batteries
Check and change the batteries
Failed ignition
Excessive pellet build-up in brazier
Clean the brazier
The stove does not switch on automatically
The resistance does not reach operating temper-
ature
• Check wiring and fuses
• Replace the resistance if faulty (performed by
assistance)
Resistance damaged or worn
Replace the resistance
The pellets do not drop
IMPORTANT: unplug the appliance before:
• Checking whether any pellets are stuck in the
chute
• Checking whether the auger is blocked
• Checking tightness of the door
Blockage of the stove
Excessive use without cleaning the brazier
Clean the brazier
Tank empty
Load pellets in the tank
Auger without pellets
Fill the tank and follow the instructions for the first
ignition
The stove blocks due to lack of pellet feed
Technical problem with auger
IMPORTANT: unplug the appliance before:
• Freeing the auger from any obstructions
• Freeing the chute from any obstructions
• Removing pellet dust build-up at the bottom of
the tank
The stove clogs quickly with irregular combustion
Flue too long or obstructed
• See stove installation paragraph
• Check that the flue is clean
Pellets too moist
Check the quality of the pellets
Too many pellets in brazier
Contact the authorised assistance centre
Wind against exhaust flow
Check the wind barrier terminal and/or install it
Insufficient exhaust in brazier
• Check that the brazier and air exhaust duct are
positioned properly and clean
• Contact the authorised assistance centre
The type of pellet used was changed
Contact the authorised assistance centre
Smell of smoke in the room
• The stove goes out
Improper combustion
Contact the authorised assistance centre.
Flue gas extraction fan malfunctioning
Flue installed improperly
tab. 7 list of problems/causes/remedies