11
Something not Working
Before:
contacting your local Service Force Centre check the following point.
IMPORTANT:
If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation,
a charge will be made even if the appliance is under guarantee.
If after all above checks there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made, as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
Symptom
No power to the appliance .
The temperature in the
freezer is too warm.(red light
on)
The lid will not open.
Excessive frost and ice has
built up.
The pressure equalisation
valve does not close
appropriately.
Check if....
Plug not connected properly.
Faulty fuse in the plug.
There is a power failure.
The thermostat control knob is set correctly
relevant to the ambient conditions.
Check that the ambient conditions.
Check that the ambient temperature is within the
appliance’s operating limits of 10°C - 32°C.
Fresh food has recently been placed in the
freezer.
The lid has recently been opened.
The thermostat control knob is set correctly
relevant to the ambient conditions.
The lid closes correctly.
There is a large amount of moisture from the
packaging of stored food.
Some pollution has got into the valve.
Solution
Connect plug to the power supply.
Replace the fuse if necessary.
Leave the lid closed and wait for the power
supply to be restored.
Turn the thermostat control knob to the
appropriate setting (colder).
Relocate the appliance.
If it has wait a few minutes for the pressure inside
the freezer to the equalise and then open the lid.
Do not put excessive force on the handle.
Turn the thermostat control knob to the
appropriate setting (warmer).
Rearrange the stored food so that the lid can be
closed correctly.
Ensure that all food placed in the freezer is
wrapped in airlight dry packaging.
The valve must be blown through from the airing
outlet in the rear wall.
