8
SOMETHING NOT WORKING
Symptom
No power to the appliance
The temperature in the freezer is too high
The freezer door will not open
The compressor runs continuously
Excessive frost and ice has built up
Noise
Solution
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
Check the thermostat control knob on the top panel is
turned to the correct setting relative to ambient
conditions.
Check the ambient temperature is within the
appliance’s operating limits, please refer to the
installation section in this instruction book.
Relocate the appliance if necessary.
Has door just been opened? If so leave for a few
minutes to allow the air pressure to equalise.
Adjust the thermostat control knob to give correct
temperature control. See “Setting the temperature”.
Check that the door is closed.
Large quantities of food have recently been placed in
the cabinet and/or door is frequently opened.
Check that air ventilation is not obstructed.
Ensure the door is not left open.
Check that nothing is preventing the door from
closing.
Is the door gasket intact and clean.
Has advised periodic defrosting been carried out.
Refer to normal operating sounds.
If the appliance is not working correctly, please carry out the following checks before contacting your local
Service Force Centre
If after the above checks your appliance still does not operate correctly, contact your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made, as the engineer will
make a charge if the fault is not a mechanical or electrical breakdown.
Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.
