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TROUBLESHOOTING
ISSUES
CAUSES
SOLUTIONS
NO COFFEE
COMES OUT OF
THE APPLIANCE.
1. The water tank is not
positioned correctly.
2. There is no capsule in the
machine.
3. The lever is not properly
locked.
1. Please check if the water tank is
installed correctly.
2. Insert a capsule into the adapter.
3. Raise the lever and lower it until it
locks.
THE DEVICE
DOES NOT
WORK, NO
BUTTONS LIGHT
UP.
1. The appliance is not plugged
in.
2. The appliance is in standby
mode.
1. Check whether the device is connected
to power supply.
2. Press the ON/OFF button to exit
standby mode.
THE COFFEE IS
NOT HOT
ENOUGH.
1. The machine is cold.
2. The cup is cold.
3. Build-up of limescale in the
device.
1. Start a large cup cycle with an empty
adapter to warm the internal circuits of
the appliance.
2. Preheat the cup.
3. Descale the appliance.
THE VOLUME OF
DRINK IS NOT
GOOD.
1. Accumulation of limescale in
the device.
2. Not enough water in the tank.
1. Descale the appliance.
2. Fill the water tank and press the small
or large cup button to continue the flow.
WATER ON THE
TABLE.
1. The water tank is leaking.
2. The drip tray is full.
1. Stop the appliance, remove the water
tank and replace it, checking that the
valve is not blocked.
2. Empty the drip tray.
THE LEVER
DOES NOT
CLOSE.
1. The adapter is not placed
correctly.
1. Raise the lever, remove the adapter and
put it back in the correct position.
OTHERS INFORMATIONS
Technical information
SPECIFICATIONS
REFERENCE DEPENDING ON
COLOURS (MODEL)
CKZ39-WH CKZ39-BL
POWER SUPPLY
220-240V~ 50/60Hz
POWER
1450W
PUMP PRESSURE
19 bars
WATER TANK CAPACITY
600ml
