11
SERVICE AND SPARE PARTS
CUSTOMER CARE DEPARTMENT
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local
Zanussi Service Force Centre by telephoning:-
0 8 7 0 5 9 2 9 9 2 9
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the
website at www.serviceforce.co.uk
For Customer Service in the Republic of Ireland please
contact us at the address below:
Zanussi
Electrolux Group (Ire) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Telephone : +353 (0)1 4090751
Email: service.eid@electrolux.ie
Before calling out an engineer, please ensure you have read the details under the heading ‘Something Not
Working?
When you contact the Service Force Centre you will need to give the following details:
1.
Your name, address and post code
2.
Your telephone number
3.
Clear and concise details of the fault
4.
The model and serial number of the appliance (found on the rating plate)
5.
The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls.
For general enquiries concerning your Zanussi appliance or for further information on Zanussi products,
please contact our Customer Care Department by letter or telephone at the address below or visit our website
at www.zanussi.co.uk
Customer Care Department
Major Appliances
Zanussi
Addington Way
Luton
Bedfordshire
LU4 9QQ
Tel: 08705 727 727 ( * )
* calls to this number may be recorded for training purposes.