Problem
Possible cause
Solution
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands sta-
ble.
The compressor operates contin-
ually.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Many food products were put
in at the same time.
Wait some hours and then check
the temperature again.
The room temperature is too
high.
Refer to climate class chart on the
rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correct-
ly.
Refer to "Closing the door".
The water drainage plug is not
correctly positioned.
Position the water drainage plug in
the correct way.
Food products are not wrap-
ped properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Water flows inside the refrigera-
tor.
The water outlet is clogged.
Clean the water outlet.
Food products prevent that
water flows into the water col-
lector.
Make sure that food products do
not touch the rear plate.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative
tray above the compressor.
Attach the melting water outlet to
the evaporative tray.
The temperature in the appliance
is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower temperature.
The door is not closed correct-
ly.
Refer to "Closing the door".
The food products' tempera-
ture is too high.
Let the food products temperature
decrease to room temperature be-
fore storage.
Many food products are stored
at the same time.
Store less food products at the
same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The door has been opened of-
ten.
Open the door only if necessary.
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