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Service and spare parts 

 

In the event of your appliance requiring service, or if you wish to purchase spare parts, please 

contact your local Service Force Centre by telephoning:- 

 

O870 5 929929 

 

Your telephone call will be automatically routed to the Service Force Centre covering your post code 

area. 

For the address of your local Service Force Centre and further information about Service Force, 

please visit the website at www.serviceforce.co.uk. 

Before  calling  out  an  engineer,  please  ensure  you  have  read  the  details  under  the  heading 

"Something Not Working?". 

 

When you contact the Service Force Centre you will need to give the following details: 

1.  Your name, address and post code. 

2.  Your telephone number. 

3.  Clear and concise details of the fault. 

4.  The model and serial number of the appliance (found on the rating plate). 

5.  The purchase date. 

 

Please  note  that  a  valid  purchase  receipt  or  guarantee  documentation  is  required  for  in-

guarantee service calls. 

 

Customer care department 

For  general  enquires  concerning  your  Zanussi-Electrolux  appliance,  or  for  further  information  on 

Zanussi-Electrolux products, please contact our Customer Care Department by letter or telephone 

at the address below or visit our website at www.zanussi-electrolux.co.uk 

 

Customer Care Department 

Zanussi-Electrolux 

Major Appliances 

Addington Way 

Luton 

Bedfordshire 

LU4 9QQ 

Tel: 0870 5 727727 (*) 
*calls to this number may be recorded for training purposes.

Summary of Contents for ZCG5000/ZCG5001

Page 1: ...User Manual Gas Cooker ZCG5000 ZCG5001 BACK LEFT FRONT LEFT OVEN GRILL MAIN OVEN FRONT RIGHT BACK RIGHT ...

Page 2: ...ety and the environment Your local authority can arrange this Child safety Do not allow children to play with any part of the packaging Do not allow children to sit or climb on the drop down doors This appliance is not intended for use by children and other persons whose physical sensory or mental capabilities or lack of experience and knowledge prevents them from using the appliance safely withou...

Page 3: ...rill pan Do not leave cookware containing foodstuffs e g fat or oil in the appliance in case it is inadvertently switched on Do not disconnect the appliance from the gas supply if the supply pipe does not have a bayonet connection as described in the installation section If this is the case contact the person who installed the appliance Always allow the appliance to cool before switching off at th...

Page 4: ...20 Slowcook 21 Using slowcook 21 Food preparation 21 General points 22 Care and cleaning 23 Cleaning materials 23 Cleaning the outside of the appliance 23 Cleaning the control knobs and handles 23 Cleaning the hob 24 When replacing hotplate burner parts 24 Cleaning the shelves and grill oven furniture 25 Cleaning the grill 25 Cleaning inside the oven s 25 Hints and tips 25 Cleaning the door s 26 S...

Page 5: ...5 Description of the appliance Gas slip in double oven BACK LEFT FRONT LEFT OVEN GRILL MAIN OVEN FRONT RIGHT BACK RIGHT Main Oven Control Panel Grill Second oven ...

Page 6: ...o know your appliance The control panel Features A Hotplate controls B Second oven Grill control C Main oven temperature control D Hotplate controls E Ignition switch 9 1 S 8 7 9 5 4 3 2 A B C D E 8 7 9 5 4 3 2 1 ...

Page 7: ...iling kettle The vents allow some of this steam to escape However always stand back from the appliance when opening the door s to allow any build up of steam or heat to release If the steam comes into contact with a cool surface on the outside of the appliance e g a trim it will condense and produce water droplets This is quite normal and is not caused by a fault on the appliance To prevent discol...

Page 8: ...8 1 grill pan grid 311757500 NG models only 1 grill pan 1 grill pan handle 1 grill pan grid All models 1 straight shelf for grilling and second oven cooking 2 straight shelves for main oven cooking ...

Page 9: ...y burner is 230mm 9 The base of the smallest pan should not measure less than 100mm 4 Ensure the pan supports are correctly fitted before using the hob To light the hob burners The hob ignition works by means of a battery Lift up the lid You cannot use the hob when the lid is down Push in and turn the control knob to the left to the highest setting This is shown by a large flame symbol Press the i...

Page 10: ...avy handles which cause the pan to tip The hob surface should be allowed to cool before closing the lid Do not use the lid as a work surface or chopping board This could damage the glass and reduce its strength Place pans on the centre of the burners Position pans so the handles cannot be accidentally knocked or overhang the appliance Lift pans on and off the pan supports Do not slide them across ...

Page 11: ...the ignition button immediately When the burner has lit release the control and ignition button adjust the setting as required The grill door must be left open when grilling Things to note Some smoke from fat splashes may be evident as the grill cleans itself Never cover the grill pan or grid with foil as this can lead to grill fires The grill pan and handle LPG models only The grill pan is suppli...

Page 12: ...andle To insert the handle press the button on the handle with the thumb and pivot slightly upwards inserting the lip into the widest part of the bracket Move the handle towards the left lower into position and release the button Ensure the handle is properly located To remove the handle press the button on the handle with the thumb and pivot the handle slightly upwards and towards the right to re...

Page 13: ...plashing Brush lean meats and fish lightly with a little oil or melted butter to keep them moist during cooking Accompaniments such as tomatoes and mushrooms may be placed underneath the grid when grilling meats When toasting bread use the shelf in position 2 with the grid in the high position Preheat the grill on a full setting for a few minutes before sealing steaks or toasting Adjust the heat s...

Page 14: ... Rashers Adjust 5 6 Beefburgers grill 10 15 Chicken Joints 30 40 setting Chops Lamb 15 20 Pork and 20 30 Fish Whole Trout Mackerel grill 15 25 Fillets Plaice Cod pan 10 15 Kebabs grid 20 30 Kidneys Lamb Pig to 8 12 Liver Lamb Pig suit 10 20 Sausages different 20 30 Steaks Rare thicknesses 6 12 Medium 12 16 Well Done of 14 20 Toasted Sandwiches food 3 4 ...

Page 15: ...res e g bread pastries scones soufflés etc best results are achieved if the oven is preheated first For best results when cooking frozen or cooked chilled ready meals always preheat the oven first Using the second oven Open the oven door Push in the control knob and turn it to gas mark 1 and press the ignition button immediately When the burner has lit release the button There will only be small f...

Page 16: ... too far back as food will burn if it overhangs the burner flame Stand dishes on a suitably sized baking tray on the shelf to prevent spillage onto the oven base and to help reduce cleaning The material and finish of the baking tray and dishes used affect base browning Enamelware dark heavy or non stick utensils increase base browning Shiny aluminium or polished steel trays reflect the heat away a...

Page 17: ...ding high temperatures e g bread pastries scones soufflés etc best results are achieved if the oven is preheated first For best results when cooking frozen or cooked chilled ready meals always preheat the oven first To fit the main oven shelves The shelves should be fitted with the straight rods uppermost on the frame and the forms towards the back of the oven If not fitted correctly the anti tilt...

Page 18: ...se base browning Shiny aluminium or polished steel trays reflect the heat away and give less base browning When cooking more than one dish in the oven place dishes centrally on different shelves rather than cluster several dishes on one shelf this will allow the heat to circulate freely for the best cooking results If you are cooking more than one tray of similar items for example cakes or biscuit...

Page 19: ...facturer s instructions Fish 2 4 2 4 20 30 Fish Pie Potato Topped 3 6 2 6 20 25 Fruit Pies Crumbles 3 6 2 6 40 50 Milk Puddings 3 2 2 2 1 2h Pasta Lasagne etc 3 5 2 5 30 40 Pastry Choux 2 6 2 6 30 35 Eclairs Profiteroles 2 5 2 5 20 30 Flaky Puff Pies 2 6 2 6 25 40 Shortcrust Mince Pies 2 4 5 2 5 15 20 Meat Pies 2 7 2 7 25 35 Quiche Tarts Flans 2 5 2 5 25 45 Roasting Meat Poultry 4 5 base 5 see roa...

Page 20: ...7lb then 10 minutes per kg 1lb over 3 kg 7lb Duck 5 25 35 minutes per kg 1lb and 25 30 minutes over Pheasant 5 35 40 minutes per kg 1lb and 35 40 minutes over Rabbit 5 20 minutes per kg 1lb and 20 minutes over The roasting temperatures and times given in the chart should be adequate for most joints but slight adjustments may be required to allow for personal requirements and the shape and texture ...

Page 21: ...n the oven down to the slow cook setting This makes sure that the temperature of the food gets hot enough to start the food cooking Food preparation slow cooking Joints of meat and poultry Do not cook meat joints over 2 7kg 6lb Do not cook poultry over 2 kg 4lb 8oz Cook on the middle shelf of the oven or above Cook stuffing separately Cook for at least six hours Only cook joints of pork if you can...

Page 22: ...nutes Drain and make the pudding in the usual way General points Frozen Foods Thaw thoroughly before cooking Thickening Toss meat in flour for casseroles Alternatively blend cornflour with water and add it at the end of cooking Flavouring Flavours are held in the food because there is little evaporation Adjust flavouring at the end of the cooking time Liquid Use slightly less liquid as there is li...

Page 23: ...d or printed finishes as damage may occur Regularly wipe over the control panel doors and appliance sides using a soft cloth and hot soapy water To prevent streaking finish with a soft cloth Stainless Steel cream cleaners are abrasive and should be avoided as they may dull the surface finish Any spillage on the stainless steel finish must be wiped off immediately Do not attempt to remove any of th...

Page 24: ... crowns and pan supports in this way they will stay reasonably clean However the surface will dull with time After cleaning the appliance parts dry them thoroughly before you put them back When replacing hotplate burner parts 1 Crown to body Do not try to force the crown on to the body Make sure that the hole in the crown is over the electrode Check that the location pegs sit in the slots in the b...

Page 25: ... Aerosol cleaners must not come into contact with elements burners door seal or any painted finishes as this may cause damage Hints and tips Aerosol cleaners must not be used on Stayclean surfaces To carry out the cleaning cycle remove the oven shelves and set the oven to gas mark 7 It is a good idea to run the oven for an hour or two per week to ensure continued good performance from the Stayclea...

Page 26: ...of the oven door 2 Loosen the two screws using a Pozidrive screwdriver 3 Hold the door glass securely in place with one hand before removing the screws completely with the other hand 4 Using both hands gently tilt the top of the door glass towards you lift slightly to disengage the locators from the two bottom brackets 5 Clean the outer and inner glass using hot soapy water or Hob Brite cleaner ma...

Page 27: ...e up 3 Hold the glass in place with one hand and insert the cross head screws into the location holes with the other hand Give the screws one turn to ensure the glass is secure 4 Tighten the screws positively with a Pozidrive screwdriver before closing the oven door Do not attempt to use the oven without the glass being in place To clean the inner glass door panels Clean the inner glass door panel...

Page 28: ... your gas supply You can do this by making sure the other gas appliances such as central heating or gas fires are working The battery may need replacing The grill and ovens do not work If you have checked the above Allow the appliance to cool for a couple of hours The appliance should now be working normally Check that the appliance is correctly installed and is level The oven is not cooking evenl...

Page 29: ... not present on the burner This can be dried with a cloth and stubborn marks cleaned away with a dry nylon brush old toothbrush etc The burner sounds noisy It is natural for the burners to emit noise as the gas is being drawn through the burner and may reduce as they heat up The burner is emitting a popping sound This is a natural occurrence when the burner is alight and does not affect the perfor...

Page 30: ...need to give the following details 1 Your name address and post code 2 Your telephone number 3 Clear and concise details of the fault 4 The model and serial number of the appliance found on the rating plate 5 The purchase date Please note that a valid purchase receipt or guarantee documentation is required for in guarantee service calls Customer care department For general enquires concerning your...

Page 31: ...t authorised by us All service work under this guarantee must be undertaken by a Service Force Centre Any appliance or defective part replaced shall become the Company s property This guarantee is in addition to your statutory and other legal rights Home visits are made between 8 30am and 5 30pm Monday to Friday Visits may be available outside these hours in which case a premium will be charged Ex...

Page 32: ...cookerhood installation instructions Minimum distance from rear wall 5mm spacer given by pressed spacer on vent panel Connections Gas connection Rear left hand side of appliance at hotplate level Rc B S P female Electrical connection None Ignition Battery 1 5 Volt AA size Hotplate Natural Gas Heat input R H F R H R L H R L H F 1 0kW 1 9kW 1 9kW 2 9kW 3412 Btu h 6483 Btu h 6483 Btu h 9895 Btu h Inj...

Page 33: ...ass Fixed internal Fixed internal Main Oven Heat input 2 4kW 8189 Btu h 2 4kW 172 4g h Injector marking 108 078 Thermostat bypass marking 069 078 General Ignition H T Spark Spark gap 3 4mm Gas category countries of destination CAT I2H GB CAT I3 GB This appliance complies with European Council Directives Low voltage Directive 73 23 EEC Gas Directive 90 396 EEC EMC Directive 89 336 EEC CE Marking Di...

Page 34: ...device It shall be installed and connected in accordance with the current installation regulations Particular attention shall be given to the relevant requirements regarding ventilation The room containing the appliance should have an air supply in accordance with BS 5440 Part 2 Current Edition All rooms require an openable window or equivalent and some rooms will require a permanent vent as well ...

Page 35: ...e hotplate or greater for cooker hoods if recommended by manufacturers instructions and 400mm above the hotplate when fitted in line with the outside of the appliance If the units are intended to be fitted adjacent to the appliance but less than 400mm above the hotplate then a minimum space of 100mm must be maintained between the sides of the unit and the appliance See Fig 1b Curtains must not be ...

Page 36: ... tightness test after connecting to the gas supply The gas bayonet connector must be fitted in the shaded area indicated in Fig 2 Take into account that it must be possible to pull the appliance forward sufficiently Ensure the hose does not become trapped when pushing the appliance into position IMPORTANT FLEXIBLE TUBING USED MUST COMPLY WITH BS 669 CURRENT EDITION LPG Flexible connections must be...

Page 37: ... that the underside of bracket is dimension C 3mm above floor level See Fig 3b Reposition appliance and check that top bracket engages into appliance back as shown in Fig 3b The battery 1 The battery is located on the left hand side of the front plinth 2 To gain assess to the battery open the main oven door and lift up the battery holder lid 3 Fit the new battery ensuring terminal is next to the s...

Page 38: ...aps ensuring that they are correctly seated Fit the pan supports Check each of the hotplate burners in turn by turning the hotplate tap to its full on position and pressing the ignition button As soon as the burners are lit the button can be released Checking lid shut off device 1 Lift the lid 2 Turn one hotplate tap to its full on position and push the ignition button 3 Close the lid There should...

Page 39: ...ve which allows the main gas supply to the oven burner 4 After 1 minute check that the flame covers the full width of the burner and is stable 5 Set the oven control to Mk 2 close the oven door and check that after about 10 minutes the flame size has reduced 6 Turn off the control and check that the oven flames go out General note Instruct the user on how to use the appliance and its ignition syst...

Page 40: ...www electrolux com www zanussi electrolux co uk 311775800 Subject to change without notice ...

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