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12. If, during the guarantee period, repairing the same defect repeatedly is not conclusive, or if the
repair costs are considered disproportionate, in agreement with the consumer, the defective appliance
may be replaced with another appliance of the same value.
In this event, we reserve the right to ask for a financial contribution calculated according to the
length of time it has been used.
13. A repair under guarantee does not mean that the normal guarantee period will be extended
nor that a new guarantee period begins.
14. We give a twelve month guarantee for repairs, limited to the same defect.
15. Except in the event where liability is legally imposed, this declaration of guarantee terms
excludes any compensation for damage outside the appliance for which the consumer wishes to assert
his rights. In the event of legally admitted liability, compensation will not exceed the purchase price paid
for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium. For exported
appliances, the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency,
installation instructions, etc.) for the country concerned and that they can withstand the local climatic and
environmental conditions. For appliances purchased abroad, the user must first ensure that they meet
the qualifications required in Belgium. Non-essential or requested adjustments are not covered by the
guarantee and are not possible in all cases.
Our consumer services department is always at your disposal, even after the guarantee period
has expired.
Address for our consumer services department:
BELGIUM
Tel:
Fax:
Electrolux Home Products Belgium Consumer services
02/363.04.44 02/363.04.00
ELECTROLUX SERVICE
02/363.04.60
Bergensesteenweg 719
1502 Lembeek
E-mail: consumer.services@electrolux.be
GRAND-DUCHÉ DE LUXEMBOURG
ELECTROLUX HOME PRODUCTS Consumer services 00 35242431-1 0035242 431-360
Rue de Bitbourg. 7
L-1273 Luxembourg-Hamm
E-mail: consumer-service.luxembourg@electrolux.lu
