Problem
Possible cause
Solution
The cabinet has been recently
switched on and the temperature is
still too high.
Refer to "High Temperature Alarm".
There is too much frost
and ice.
Products are not wrapped properly.
Wrap the products better.
The lid is not shut properly or do not
close tightly.
Check if the lid closes well and the
gaskets are undamaged and clean.
The temperature is not set correctly.
Set a warmer temperature.
The water drainage plug is not cor-
rectly positioned.
Position the water drainage plug in
the correct way.
The lid doesn't close com-
pletely.
There is excessive frost.
Eliminate excess frost.
The lid gaskets are dirty or sticky.
Clean the lid gaskets.
Food packages are blocking the lid.
Arrange the packages in the right
way, see the sticker in the appliance.
The lid is difficult to open.
The lid gaskets are dirty or sticky.
Clean the lid gaskets.
The valve is blocked.
Check the valve.
The lamp does not work.
The lamp is defective.
Refer to "Replacing the lamp".
It is too warm in the freez-
er.
The temperature is not set correctly.
Set a lower temperature.
The lid does not close tightly or it is
not shut properly.
Check if the lid closes well and the
gasket is undamaged and clean.
Before freezing the appliance was
not precooled sufficiently.
Pre-cool the appliance for enough
time.
Large quantities of food to be frozen
were put in at the same time.
Wait some hours and then check the
temperature again. Next time insert
smaller quantities of food to be frozen
at any one time.
Food placed in the appliance was
too warm.
Allow food to cool to room tempera-
ture before storing.
Products to be frozen are placed
too closely to each other.
Place the products in a way so that
cold air could circulate among them.
The lid has been opened often.
Try to not open the lid often.
The lid has been opened for a long
time.
Do not leave the lid open longer than
necessary.
It is too cold inside the
freezer.
The temperature is not set correctly.
Set a warmer temperature.
The appliance does not
work at all. Neither cooling
nor lighting works.
Plug is not connected to the mains
socket properly.
Connect the mains plug properly.
Power does not reach the appli-
ance.
Try connecting another electrical de-
vice to the power outlet.
The appliance is not switched on.
Switch on the appliance.
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