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What to do if…
Warning!
Before troubleshooting, disconnect the
power supply. Only a qualified electrician
or competent person must do the trouble-
shooting that is not in this manual.
Important!
There are some sounds during nor-
mal use (compressor, refrigerant circulation).
Problem
Possible cause
Solution
Appliance
does not work.
Appliance is not switched on.
Switch on the appliance.
Mains plug is not plugged in or is
loose.
Insert mains plug.
Fuse has blown or is defective.
Check fuse, replace if necessary.
Socket is defective.
Mains malfunctions are to be corrected by
an electrician.
Appliance
freezes too
much.
Temperature is set too cold or
the appliance is running in Super
Freeze mode.
Turn the temperature regulator to a warm-
er setting temporarily or press the “Super
freeze” button to stop Super freeze mode.
The food is not
frozen enough.
Temperature is not properly adjust
-
ed.
Please look in the initial Control Panel
section.
Door was open for an extended
period.
Open the door only as long as necessary.
A large quantity of warm food was
placed in the appliance within the
last 24 hours.
Turn the temperature regulation to a cold-
er setting temporarily.
The appliance is near a heat
source.
Please look in the installation location
section.
Heavy build-up
of frost on the
door seal.
Door seal is not air-tight.
Carefully warm the leaking sections of the
door seal with a hair dryer (on a cool set-
ting). At the same time shape the warmed
door seal by hand so that it sits correctly.
Unusual
noises.
Appliance is not level.
Re-adjust the feet.
The appliance is touching the wall
or other objects.
Move the appliance slightly.
A component, e.g. a pipe, on the
rear of the appliance is touching
another part of the appliance or
the wall.
If necessary, carefully bend the compo
-
nent out of the way.
Summary of Contents for ZFP19500WA
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