Problem
Possible cause
Solution
The room temperature is too
high.
Refer to climate class chart on
the rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before storing.
The QuickFreeze function is
switched on.
Refer to "QuickFreeze function".
The compressor does not
start immediately after press-
ing the QuickFreeze or after
changing the temperature.
This is normal, no error has
occurred.
The compressor starts after
some time.
Water flows on the floor.
The melting water outlet is
not connected to the evapo-
rative tray above the com-
pressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set.
The QuickFreeze or Quick-
Chill function is switched on.
Switch off QuickFreeze or
QuickChill manually, or wait until
the function resets automatically
to set the temperature. Refer to
"QuickFreeze or QuickChill func-
tion".
The temperature in the appli-
ance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower temperature.
The food products tempera-
ture is too high.
Let the food products tempera-
ture decrease to room tempera-
ture before storage.
The QuickFreeze function is
switched on.
Refer to "QuickFreeze function".
Side panels of the appliance
are warm.
This is a normal state caused
by operation of the heat ex-
changer.
Make sure that there is at least
30 mm of space between each
side of the appliance and the
surrounding furniture when the
ambient temperature exceeds
38°C.
Door does not open easily.
You attempted to re-open the
door immediately after clos-
ing.
Wait a few seconds between
closing and re-opening of the
door.
If the advice does not lead to the
desired result, contact the nearest
Authorised Service Centre.
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