We, Zanussi, undertake that if within twenty four months of the date of the purchase this Zanussi
built-in product or any part thereof is proved to be defective by reason only of faulty workmanship
or materials, the company will, at our option repair or replace the same FREE OF ANY CHARGE
for labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the electrical supply stated on the
rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with the
manufacturer’s operating and maintenance instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by
any person not authorised by us.
• All service work under this guarantee must be undertaken by a Zanussi Service Force Centre.
• Any appliance or defective part replaced shall become the property of this company.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available
outside these hours in which case a premium will be charged.
EXCLUSIONS
This Guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neglect, the replacement of
any lamps or removable parts of glass or plastic.
• Costs incurred for calls to put right appliances improperly installed or calls to appliances
outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus those which are the
subject of rental agreements.
• Products of Zanussi manufacture which are not marked by Zanussi.
This guarantee is in addition to your statutory and legal rights.
ZANUSSI EUROPEAN GUARANTEE
If you should move to another country within Europe then your guarantee moves with you to your
new home subject to the following qualifications:
• The guarantee starts from the date you first purchased the product.
• The guarantee is for the same period and to the same extent for labour and parts as exists in
the new country of use for this brand or range of products.
• This guarantee relates to you and cannot be transferred to another user.
• Your new home is within the European Community (EC) or European Free Trade Area.
• The product is installed and used in accordance with our instructions and is only used
domestically, i.e. a normal household.
Before you move please contact your nearest Customer Care Centre, listed below, to give
them detailsof your new home. They will then ensure that the local Service Organisation is
aware of your move and able to look after you and your appliances.
France
Senlis
+33 (0)3 44 62 22 22
Germany
Nurnberg
+49 (0)911 323 2600
Italy
Pordenone
+39 (0)1678 47053
Sweden
Stockholm
+46 (0)20 78 77 50
United Kingdom
Slough
+44 (0)1753 219897
GUARANTEE CONDITIONS
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