WHAT TO DO IF...
Problem
Possible cause
Solution
The appliance does not oper-
ate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands
stable.
Acoustic or visual alarm is on.
The cabinet has been recently
switched on.
Refer to "Door Open Alarm" or
"High Temperature Alarm".
The temperature in the appli-
ance is too high.
Refer to "Door Open Alarm" or
"High Temperature Alarm".
The door is left open.
Close the door.
The compressor operates con-
tinually.
Temperature is set incorrectly.
Refer to "Control Panel" chap-
ter.
Many food products were put
in at the same time.
Wait a few hours and then
check the temperature again.
The room temperature is too
high.
Refer to "Installation" chapter.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
The FastFreeze function is
switched on.
Refer to "FastFreeze function"
section.
The FastCool function is
switched on.
Refer to "FastCool function"
section.
The compressor does not start
immediately after pressing the
"FastFreeze" or "FastCool", or
after changing the temperature.
The compressor starts after a
period of time.
This is normal, no error has oc-
curred.
Door is misaligned or interferes
with ventilation grill.
The appliance is not levelled.
Refer to installation instruc-
tions.
Door does not open easily.
You attempted to re-open the
door immediately after closing.
Wait a few seconds between
closing and re-opening of the
door.
The lamp does not work.
The lamp is in stand-by mode.
Close and open the door.
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