Zanussi ZQF 6114, Instruction Booklet

8

Something not Working?

Before

contacting your local Service Force Centre check the following points.

IMPORTANT:

If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or

installation, a charge will be made even if the appliance is under guarantee.

Symptom

Solution

No power to appliance

The temperature in the freezer is too high

The freezer door will not open

The compressor runs continuously

Excessive frost and ice has built up.

Noise

The appliance works, but the pilot light is flashing

- Check there is power at the socket.
- Check there is not a power cut by checking the

household lights.

- Check the fuse has not blown.

- Check the thermostat control knob is turned to the

correct setting relative to ambient conditions.

- Check the ambient temperature is within the appliances

operating limits of 10°C to 

38

°C.

- Relocate the appliance if necessary.

- Has door just been opened?

If so leave for a few minutes to allow the air pressure to
equalise.

- Adjust the thermostat control knob to give correct

temperature control. See page 4.

- Check that the door is closed.
- Large quantities of food have recently been placed in

the cabinet and/or door is frequently opened.

- Check that air ventilation is not obstructed.

- Ensure the door is not left open.
- Check that nothing is preventing the door from closing.
- Is the door gasket intact and clean?
- Has advised periodic defrosting been carried out?

- Refer to normal operating sounds.

Please contact the nearest service centre.

If after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.