Problem
Possible cause
Solution
The room temperature is too
high.
Refer to climate class chart on the
rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correct-
ly.
Refer to "Closing the door".
The QuickFreeze function is
switched on.
Refer to "QuickFreeze function".
There is too much frost and ice.
The door is not closed correct-
ly or the gasket is deformed/
dirty.
Refer to "Closing the door".
The compressor does not start
immediately after pressing the
QuickFreeze, or after changing
the temperature.
This is normal, no error has oc-
curred.
The compressor starts after a peri-
od of time.
Water flows on the rear plate of
the refrigerator.
During the automatic defrost-
ing process, frost melts on the
rear plate.
This is correct.
Water flows inside the refrigera-
tor.
The water outlet is clogged.
Clean the water outlet.
Food products prevent that
water flows into the water col-
lector.
Make sure that food products do
not touch the rear plate.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative
tray above the compressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set.
The QuickFreeze or QuickChill
function is switched on.
Switch off QuickFreeze or Quick-
Chill manually, or wait until the
function resets automatically to set
the temperature. Refer to "Quick-
Freeze or QuickChill function".
The temperature in the appliance
is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower temperature.
The door is not closed correct-
ly.
Refer to "Closing the door".
The food products' tempera-
ture is too high.
Let the food products temperature
decrease to room temperature be-
fore storage.
Many food products are stored
at the same time.
Store less food products at the
same time.
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