11
Problem
No power to the
appliance
The temperature in the
appliance is too high
The temperature in the
appliance is too low
Excessive frost and ice
has built up
The appliance is noisy.
Possible Cause
No power at the socket.
There is a power cut.
The fuse has blown.
Thermostat control is set at „0“.
The appliance is located in an unsuitable position.
The thermostat control is set too low.
The thermostat control is set too high.
The door has been left open.
Something is obstructing the door.
The door gasket is dirty.
The appliance is not level.
Solution
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
Check the thermostat setting.
Check the ambient temperature is within the
appliances operating limits of 16 °C to 32 °C.
Check that the thermostat control knob is turned to
the correct setting relative to ambient conditions.
Set the thermostat control knob to a lower
position.
Check the door has not been left open.
Check nothing is preventing the door from closing.
Check the door gasket is intact and clean.
Check if the appliance stands stable (all four feet
should be on the floor).
)
To carry out complete defrosting:
1. Disconnect the appliance from the electrical
supply. If the plug is inaccessible turn the
thermostat control knob to „0“.
2. Remove any stored food, wrap in several layers of
newspaper and store in a cool place.
3. Leave the door open.
4. Carefully draw the plastic drain spout out of the
lower part of the appliance according to the
direction of the arrow and place a tray of a suitable
size in the position shown.
5. During defrosting, push the defrost water
towards the edge of the cooling plates using a
dry cloth or a sponge. It will be collected at the
bottom of the appliance, from where it can be
diverted into the tray and then disposed of.
6. To accelerate the defrosting process place a
bowl of hot (not boiling) water inside the freezer
and close the door.
7. When defrosting is completed, dry the interior
thoroughly, replace the drain spout and close
the door.
8. Turn the thermostat control knob back to a
medium setting and leave to run for at least 4
hours with the 'fast freeze' switch on.
9. Replace the previously removed food.
Important
A temperature rise of the frozen food packs
during defrosting may shorten their safe storage
life.
Never use sharp metal tools to scrape off frost
from the evaporator as this could damage the
appliance beyond repair.
Something Not Working
If the appliance is not working correctly, please carry out the following checks before contacting your local
Zanussi Service Force Centre.
If after the above checks your appliance still does not
operate correctly, contact your local Zanussi Service
Force Centre.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made, as the
engineer will make a charge if the fault is not a
mechanical or electrical breakdown.