Warning! Sharp objects and abrasive cleaning
agents will damage the appliance.
For your safety, do not clean the appliance with steam
blasters or high-pressure cleaners.
Scratches or dark stains on the glass ceramic have
no effect on how the appliance operates.
Removing the dirt:
1. – Remove immediately: melting plastic, plastic foil,
and food containing sugar. Use a special glass
ceramic scraper. Put the scraper on the glass ce-
ramic surface at an acute angle and slide the blade
on the surface.
– Stop the appliance and let it cool down before you
clean: limescale rings, water rings, fat stains, shi-
ny metallic discolorations. Use a special cleaner
for glass ceramic or stainless steel.
2. Clean the appliance with a damp cloth and some de-
tergent.
3. At the end rub the appliance dry with a clean cloth.
What to do if...
Problem
Possible cause and remedy
You cannot start the appliance or op-
erate it.
• You touched 2 or more sensor fields at the same time. Only touch one
sensor field.
• There is water or fat stains on the control panel. Clean the control panel
• The child safety device operates . Stop the function. See the section
“Child safety device”.
• Start the appliance again and set the heat setting in 10 seconds.
The residual heat indicator does not
come on.
The cooking zone is not hot because it operated only for a short time. If the
cooking zone must be hot, speak to the after sales service.
A sound operates and appliance starts
and stops again. After 5 seconds one
more sound operates.
You covered . Uncover the sensor field.
comes on.
• The automatic switch-off operates. Stop the appliance and start it again.
Overheating protection for the cooking zone operates. Stop the cooking zone
and start it again.
and a number come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some time. Discon-
nect the fuse from the electrical system of the house. Connect again. If
comes on again, speak to the after sales service.
If you tried the above solutions and cannot repair the
problem, speak to your dealer or the Customer Care De-
partment. Give the data from the rating plate, three-digit-
letter code for the glass ceramic (it is in the corner of the
cooking surface) and an error message that comes on.
If you operated the appliance incorrectly, the servicing by
a customer service technician or dealer will not be free of
charge, even during the warranty period. The instructions
about the customer service and conditions of guarantee
are in the guarantee booklet.
Environment concerns
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential
negative consequences for the environment and human
health, which could otherwise be caused by inappropriate
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