6.
When the drain pump is empty, install the
inlet hose again.
Warning!
Make sure that the temperature
is more than 0 °C before you use the
appliance again.
The manufacturer is not responsible for
damages caused by low temperatures.
Troubleshooting
The start of the appliance does not occur or it
stops during operation.
First try to find a solution to the problem (refer
to the table). If not, contact the service centre.
With some problems, the acoustic signals
operate and the display shows an alarm
code:
•
- The appliance does not fill with water.
•
- The appliance does not drain the wa-
ter.
•
- The appliance door is open or not
closed correctly.
Warning!
Deactivate the appliance before
you do the checks.
Problem
Possible solution
The appliance does not
start.
Make sure that the mains plug is connected in the mains socket.
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the household fuse box.
Make sure that the button Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the end of the countdown.
Make sure that the programme knob is in the correct position.
Deactivate the Child Lock function if it is on.
The appliance does not
fill with water.
Make sure that the water tap is opened.
Make sure that the pressure of the water supply is not too low. For this informa-
tion, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filter of the inlet hose and the filter of the valve are not clogged.
Refer to 'Care and cleaning'.
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is correct.
The appliance does not
drain the water.
Make sure that the sink spigot is not clogged.
Make sure that the water drain hose has no kinks or bends.
Make sure that the connection of the water drain hose is correct.
Set the drain programme if you set a programme without the drain phase.
Set the drain programme if you set an option which ends with water in the drum.
If above mentioned solutions do not help, contact the Service (as the filter of the
drain pump may be clogged).
15
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