zapco SymbiLink SLN-4, Owner'S Manual

13

Technical Assistance

Should you experience a problem with your SLN-4, please

contact the dealer that sold you this product.  If your dealer is

unable to solve your problem, you may contact the factory

service department directly.

Phone:(209) 577-4268

Monday - Friday, 8AM - 5PM

Pacific time

FAX: (209) 577-8548

Also, check our web page, 

www.zapco.com

, for tips.  You can

also e-mail technical help directly from our web page or

engineer@zapco.com.

If you need to return this product for repair, please call the factory

for a Return Materials Authorization (RMA) number.  We will ask

you for information that will include your name, return shipping

address, daytime phone number, model and serial number, and a

detailed description of your problem.  A photocopy of your

original purchase receipt is necessary to determine warranty

status and should also be included.  Once we issue you an RMA,

please write it in a highly visible area on the package.  Zapco will

not accept any packages that do not have a valid RMA number

clearly marked on the outside of the package.

Once you have a valid RMA number, send all repairs to:

A.R.P.A. of America Corp.

Attn.: Service Department

413 S. Riverside Drive

Suite D

Modesto, California, 95354