4. SPECIFICATION
Model
Rated voltage
Power
Frequency
Tank Capacity
ZGS 05
230 V~
800 W
50/60 Hz
110 ml
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit fails to heat up. Power
Indicator Light DOES NOT
illuminate.
Unit is not plugged in.
Plug power cord into electrical
outlet.
The Power Switch is pressed
Off.
Make sure the Power Switch
is pressed to turn the unit On
and Power Indicator Light is
illuminated.
Household circuit breaker /
ground fault interrupter has
tripped or blown a fuse.
Reset circuit breaker / ground
fault interrupter, or replace
fuse. For assistance, contact a
licensed electrician.
Unit is damaged or otherwise in
need of repair.
Immediately cease usage and
unplug. Contact Consumer
Service for assistance.
Unit heats up, but fails to steam.
Power Indicator Light DOES
illuminate.
NOTE: Always allow sufficing
client time for unit to heat up
before pressing Steam Button.
Water tank is empty.
Refer to Filling Water Tank
procedure.
Unit is still heating up.
Wait to use the Steam button
until the Steam Indicator Light
has turned green.
Steam output is weak or
intermittent.
Too much water is in the Water
Tank.
Check that the water level does
not surpass the Max Fill Line of
the Water Tank.
Unit is creating a loud hum or
pumping sound.
Not enough water is in the
Water Tank.
Check the water level. Water
level should be between the Min
and Max Fill Line marked on the
Water Tank.
Troubleshooting
6
