For questions or assistance, contact Wi-Ex customer service at 1-800-871-1612
or email Support@Wi-Ex.com
LIMITED 1 YEAR WARRANTY | REGISTER AT WWW.WI-EX.COM
Wi-Ex warrants every Wi-Ex product to be free from defects in material and workmanship under normal use for the warranty period of 1 year.
Who Is Covered?
You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and
the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person
receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee. This warranty does NOT
extend to commercial users.
What is Covered?
Warranty coverage begins the day you purchase the product. For one year from the original date, the Wi-Ex Cell Phone Signal Booster
will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by Wi-Ex) if it
becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the
cost of shipping to the location designated by Wi-Ex. If Wi-Ex cannot reasonably repair or replace the unit then Wi-Ex may, at its sole
discretion, refund the price you paid for the product or the price of the unit. All products, including replacement products, are covered only
for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.
What is Excluded?
Your warranty does NOT cover:
• Labor charges for set up of the unit.
• Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of Wi-Ex.
• Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential
damages, so the above exclusion may not apply to you.
• Any modifications or other changes to the product, including but not limited to software or hardware modifications in any way other
than as expressly authorized by Wi-Ex will void this limited warranty.
• Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products damaged by these modifications.
Make sure you keep…
Please keep your sales receipt or other document showing proof of purchase. Attach it to this Setup Overview and keep both nearby.
Also, keep the original box and packing material in case you need to return your product.
Before requesting repair service…
Please review the BASE UNIT LED INDICATORS section listed in this overview - This may save you a call.
To get warranty service…
Warranty service will be provided by Wi-Ex. If you believe you need service for your unit, contact Wi-Ex
at 1-800-871-1612 or
support@wi-ex.com. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be
returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you
complete shipping details. Do not return products to Wi-Ex without a Return Authorization Number (RMA).
Reminder:
Record the model and serial number found on the product below:
Model #:
Serial #:
Purchase Date:
FCC Information
FCC ID: SO4YX550-AWS-VLTE
SO4YX550-AWS-ALTE
Warning: Changes or modifications to this device not expressly approved by Wi-Ex could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter. In accordance with FCC requirements of human exposure to radiofrequency
fields, the radiating element (antenna) shall be installed such that a minimum separation distance of 20cm (8in) is maintained from all persons.
Additionally, the device must not be used above 10 m above ground.
Industry Canada Regulations
Canada IC: 5544A-YX550AWSVLT
5544A-YX550AWSALT
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
RF Exposure:
The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present,
the rating would have to be reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent band users.
This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular or
PCS coverage, must be obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry
Canada document CPC 2-1-05, Section 6.1 available or viewable at: http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.html
Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement.
L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter
n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.
Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signaux porteurs
sont présents, l’évaluation devrait être réduite de 3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer des
interférences adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction de gain
et non par un atténuateur à la sortie du dispositif.
The zBoost DataBlast YX550 User Guide and additional product information is
available at www.Wi-Ex.com
CUSTOMER SERVICE
WARRANTY INFORMATION
Frequency
Uplink: 776 to 787MHz
Downlink: 746 to 757MHz
Uplink: 704 to 716MHz
Downlink: 734 to 746MHz
Uplink: 1710 to 1755MHz
Downlink: 2110 to 2155MHz
Band supported
13
17
4
Networks
LTE (Verizon)
LTE (AT&T)
AWS
Output Power
+20dBm in UL and +13dBm in DL +20dBm in UL and +13dBm in DL
+20dBm in UL and +10dBm in DL
System Gain
60dB
Power Consumption – Power Supply Current
3W standby; 7W max signal - 2.0A Max
Wall Supply Input ; Voltage
100-240VAC, 50-60 Hz; 5.0VDC
Input and Output Impedance
TNC Connector: 50ohm; F Connector:75 ohm
FCC Parts 15 & 27, Industry Canada
Base Unit Size and Weight
5” x 7” x 1.25” – 9 oz.
Operating Conditions
Indoor Use Only (40° - 105° F)
Coverage (open areas)
Up to 2500 square feet
This product uses patented technology to protect the carrier network
