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Wi-Ex
YX600 Series Installation Guide
Frequently Asked Questions
For more FAQ’s, visit our website: www.wi-ex.com
What can I expect my cell phone signal range and strength to be inside my home or office?
The closer you are to the base, the stronger the signal. This will vary with different conditions. Some of the conditions
that will affect the improved coverage area are signal strength outdoors, the type of walls in the home, the placement
of the unit and proximity to cellular towers.
Your expectations should be that your indoor coverage will be improved. You will be able to make calls where you
couldn’t before. The coverage improvement will depend upon many factors. The intent of the Wi-Ex products are to
bring outside coverage inside. If you want an even stronger signal, consider a more powerful signal antenna or an
internal directional antenna, available as options in our online shopping cart.
My carrier is Cingular, how do I know which unit to purchase?
The choice of which unit to purchase is determined by the frequency on which your carrier is operating. However in
many areas, carriers operate on both Cellular and PCS frequencies. When this occurs, we find that the YX600-CEL is
most often the best choice. Of course, if it happens that your phone is indeed working on the PCS frequencies, we
will swap units with you for free.
Where should I put my Wi-Ex base unit to get the best coverage?
You should install your base unit where you need coverage the most. The Wi-Ex base unit is the component that
amplifies the signal inside. The coverage is improved in a circular manner from the base unit. The farther you are
away from the base unit, the weaker the signal. The base could be placed in the family room, the basement, an
office, a bedroom, a home office or a central location.
Note: if you install the Signal Antenna too close to the Base Unit, the system will shut down (both the Install and
Signal lights will blink red). This is a normal condition for this scenario. It just means that you need to ensure that
you have sufficient distance
between the 2 antennas; otherwise, it will detect feedback or noise and will automatically
shut down
.
Where is the best place to put my Wi-Ex Signal Antenna?
The Wi-Ex signal antenna should be placed at the highest point in your house in order to “catch” the strongest signal.
This location could be in the attic or on the roof. The placement of the Signal Antenna is very important. It is best to
place this in an un-obstructed area. If you install it outside, place it above the roof line in a vertical position. Or, this
antenna can be placed in the area around your home that has the greatest signal strength.
Note: if you install the Signal Antenna too close to the Base Unit, the system will shut down (both the Install and
Signal lights will blink red). This is a normal condition for this scenario. It just means that you need to ensure that
you have proper isolation between the 2 antennas; otherwise, it will detect feedback or noise and will automatically
shut down
.
Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal?
The Wi-Ex unit will not help your WiFi service. This unit is designed to work with wireless PCS and Cellular phones
and devices. The WIFI in your home or office uses a different frequency.
Is your product available for international use?
Our devices currently operate in the in the 800 and 1900MHz frequencies. Some countries outside the US use the
same frequencies and the current Wi-Ex models are compatible with these networks. Check the frequencies for a
particular country for compatibility. We are developing European and Asian frequencies that should be available
before 2008.
