ZEAK 2500LB, Manual

6.TROUBLESHOOTING

    Use the table below to troubleshoot problems before contacting service 

personal or your local dealer. If the probem continues after troubleshooting, 

call your local dealer for istance.

Follow all safety precautions whenever diagnosing or servicing the tool
Disconnect power supply before service.

 14

Failure

Possible Cause

Corrective Action

Motor overheats

1.Incorrect power cords
2.Winch is running too long

1.Use only supplied power cords
2.Allow winch to cool down periodically

Motor does 
not turn on

1.Remote battery is dead

2.Loose battery cable connec-

tions

3.Vehicle battery needs charging

4.Solenoid is malfunctioning

5.Remote damaged

6.Defective motor

7.water has entered motor

8.Internal damage or wear

1.Replace remote battery
2.Tighten nuts on all cable connections 
3.Fully charge battery
4.Tap solenoid to loosen 
   contacts. Apply 12 volts to coil 
   terminals directly. A clicking 
   indicates proper activation
5.Replace remote
6.Check for voltage at armature port with         
   switch pressed. If voltage is 
   present, replace motor
7.Allow to drain and dry. Run in 
   short bursts without load until 
   completely dry
8.Have technician service winch

Motor runs but 
wire rope 
drum does not 
run

Clutch not engaged

Move the clutch handle to the 
engaged position. If problem persists, 
a qualified technician needs to check 
and repair

Motor runs 
slowly or 
without normal 
power

1.Insufficient current or 
voltage
2.Loose or corroded battery 
   cable connections
3.Incorrect power cords

1.Battery weak, recharge it. Run    
   winch with vehicle motor running
2.Clean, tighten, or replace
3.Use only supplied power cords

Motor runs in 
one direction only

1.Defective or stuck solenoid
2.Remote damaged

1.Tap solenoid to loosen contacts Repair
    or replace solenoid
2.Replace remote