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21

Operating and maintenance instructions for the ventilation unit

TROUBLESHOOTING

Alarm

Reason

Instruction

Solution

HRW supply air 
cold  
(TE-05 min)

Heat exchanger belt is 
broken

A green belt drives the heat exchanger. Check 
if the belt can be seen from the HRW round 
opening. If it cannot be seen, the belt is 
broken.

Change the belt.

The heat exchanger belt is 
oily and slips

A green belt drives the heat exchanger. Check 
from the HRW round opening if the pulley is 
rotating even though the HRW rotor is not.

Change the belt.

Extract air fan has stopped

Open the service hatch. Press the safety switch 
with a screwdriver and check, if the fan starts.

Contact Service.  
Change the fan.

Extract air filter is blocked

Open the service hatch when the unit is off. 
Pull out the filter and check the condition of 
the filter.

Change the filters.

Extract air valves adjusted 
incorrectly

Find out if the air flow and valves are correctly 
adjusted.

Contact the installer. 

Ducts have inadequate 
insulation

Check the thickness of the insulation in supply 
and extract air ducts, and add insulation if 
necessary.

Contact the installer. 

The pre-heater overheating 
protection has tripped.

Find out the cause for the failure and reset the 
protection against overheating (R® button in 
the radiator).

Contact service. 

The motor/gearbox in the 
heat exchanger is faulty

Open the service hatch while the unit is 
operating and listen, if the sound comes from 
the HRW.

Contact service.

The HRW controller circuit 
board is faulty

The HRW motor is controlled by a separate 
circuit board that is located in the electric box 
of the unit.

Contact service.

HRW pulley has separated 
from the shaft

Check from the HRW round opening if the 
shaft is rotating empty and the pulley is in its 
place.

Contact service. 
Tighten the screw on the pulley.

TE-05 temperature sensor 
is faulty

Check from the measurements menu on the 
control panel if the supply air temperature 
after heat recovery measurement is off the 
charts.

Contact service. 

Supply air cold 
(TE-10 min)

Heat exchanger belt is 
broken

A green belt drives the heat exchanger. Check 
if the belt can be seen from the HRW round 
opening. If it cannot be seen, the belt is 
broken.

Change the belt

The heat exchanger belt is 
oily and slips

A green belt drives the heat exchanger. Check 
from the HRW round opening if the pulley is 
rotating even though the HRW rotor is not.

Change the belt

Extract air fan has stopped

Open the service hatch. Press the safety switch 
with a screwdriver and check, if the fan starts.

Contact Service.  
Change the fan

Extract air filter is blocked

Open the access door when the unit is off. Pull 
out the filter and check the condition of the 
filter.

Change the filters

Extract air valves adjusted 
incorrectly

Find out if the air flow and valves are correctly 
adjusted.

Contact the installer. 

The pre-heater overheating 
protection has tripped.

Find out the cause for the failure and reset the 
protection against overheating (R® button in 
the radiator).

Contact service. 

TE-10 temperature sensor 
is faulty

Check from the measurements menu on the 
control panel if the supply air temperature 
measurement is off the charts.

Contact service. 

The motor/gearbox in the 
HRW motor is faulty

Open the service hatch while the unit is 
operating and listen, if the sound comes from 
the HRW.

Contact service.

Summary of Contents for Svea eAir

Page 1: ...Operating and maintenance instructions for the ventilation unit Svea eAir...

Page 2: ...t Zehnder Oy 2019 Luvaton kopiointi ja levitys on kielletty Otill ten kopiering och distribution r f rbjuden Uautorisert kopiering og distribuering er forbudt Unauthorised copying and distribution is...

Page 3: ...e ventilation to follow my schedule automatically 10 How can I save money and energy and advance the healthiness of my living environment 10 What other properties does the ventilation unit have 11 Wha...

Page 4: ...used by persons including children with reduced physical sensory or mental capacity or without sufficient experience or knowledge unless a person responsible for their safety is supervising and advis...

Page 5: ...the reason for the malfunction before restarting the unit When you have switched off the power to the unit wait for two 2 minutes before starting the maintenance work Even though the power is switched...

Page 6: ...leaning the heat exchanger can be found in the Maintenance section If you encounter issues with using the ventilation unit check for answers in the Troubleshooting table at the end of this manual Alwa...

Page 7: ...eases the heat energy into the supply air when rotating with an efficiency of over 80 How is the ventilation unit used When ventilation is carefully designed and installed you do not have to do anythi...

Page 8: ...ntrol panel main page has the status At home If it is not so change it by doing the following 1 Tap the green circle in the middle of the main page of the control panel Choose operating mode window op...

Page 9: ...or putting the children to bed you can switch on the Silent mode You must activate the Silent mode before it can be used for the first time Activating Silent mode 1 Tap the upward arrow on the main pa...

Page 10: ...ogrammable functions 5 Tap the function you want The function setting window opens 6 Set the start and end times for the function 7 Tap the OK button A window listing the time programs displays and th...

Page 11: ...emely cold conditions and when indoor air is very humid e g after using the shower and when drying laundry If you are suspecting that the ventilation system settings need to be updated contact the sys...

Page 12: ...ther values are not editable Menu Description of change Usage mode settings Setting the boost time in the Manual boost settings Setting the overpressure time in the Manual overpressure settings Activa...

Page 13: ...warm If the air flowing from the ventilation is too warm 1 Tap the minus symbol on the main page of the control panel The temperature reading on the panel changes and the ventilation system begins to...

Page 14: ...ot working If controlling the ventilation unit with the control panel is not working check that the control panel battery is not run out If the battery is empty recharge it by placing the control pane...

Page 15: ...m of the screen and then tap the Alarms icon 2 Alarms menu opens and the new alarm is shown first in the list At first glance you can see which alarm was sent when the alarm was sent If you need more...

Page 16: ...intenance Sufficient maintenance usually covers the following tasks changing filters cleaning the heat exchanger when sweeping the ventilation ductwork cleaning the fans when sweeping the ventilation...

Page 17: ...17 Operating and maintenance instructions for the ventilation unit Changing filters 2 3 4 1 ISO ePM1 F7 ISO ePM10 M5...

Page 18: ...e unit after cleaning Heat exchanger Inspecting Before opening the service hatch always make sure that the unit s supply voltage is switched off DANGER 1 Check the condition of the heat exchanger visu...

Page 19: ...rew the six screws on the heat exchanger maintenance hatch lid at the front side of the heat exchanger 6 Inspect the belt wheel to make sure it is undamaged in its place and rotating properly 7 Clean...

Page 20: ...e that the belt is in its place and everything looks fine 16 Vacuum clean the heat exchanger casing Rotate the heat exchanger when you are vacuuming to be sure to clean everywhere 17 Close the mainten...

Page 21: ...s located in the electric box of the unit Contact service HRW pulley has separated from the shaft Check from the HRW round opening if the shaft is rotating empty and the pulley is in its place Contact...

Page 22: ...air ducts and add insulation if necessary Contact the installer The pre heater overheating protection has tripped Find out the cause for the failure and reset the protection against overheating R but...

Page 23: ...ts contact service External emergency shutdown Ventilation stopped with the emergency shutdown button If the building has an external shutdown switch check if it has been pressed Contact service Find...

Page 24: ...24...

Page 25: ...ant definitions and classification in annex VIII table 1 0 65 Declared maximum internal and external leakage rates for bidirec tional ventilation units 4 0 8 Position and description of visual filter...

Page 26: ...26 2016 1254 2014 A B C D E F G A A B C D E F G ENERGIA ENERGIJA ENERGY ENERGIE ENERGI SVEA A 48 dB 619 m3 h...

Page 27: ......

Page 28: ...r Oy Kipin tie 1 FIN 06150 Porvoo Finland Tel 358 207 528 800 enervent enervent com www enervent com Exvent AS Ringeriksvei 195 N 1339 V yenenga Norge Tlf 67 10 55 00 exvent exvent no www exvent no ve...

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