9 Troubleshooting |
9.3 ZEN Software
AxioCam ERc 5s | V 1.0 en
59
9.3 ZEN Software
9.3.1 The camera does not appear in the menu of selectable
cameras
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Make sure that you have connected the camera and installed the software and
drivers in accordance to the instructions in this manual.
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Make sure that you installed the software and drivers with administrative
rights. Install the driver with administrative rights again if necessary.
9.3.2 You don't see a camera image on your screen
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Check the light path setting of the microscope.
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Is the status LED on the camera on? If not, check the cable connections
between camera and computer.
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Execute a reset of the camera.
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Execute an automatic exposure measurement.
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Check the display adjustments for the live image.
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Check the aperture diaphragm of the microscope.
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Check the position of the beam splitter between the ocular and the TV port.
9.3.3 The color of my image does not correspond to the
impression through the ocular
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Check white balance and, if necessary, repeat white balance.
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Check the monitor’s color temperature setting. If necessary, reduce this to the
lowest value that can be set (usually 5200 K).
9.4 Other
The color of the image on the monitor / project does not correspond to
the image in ZEN
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Simultaneuous usage of the camera through both a monitor / projector (HDMI
port) and through a PC (mini USB port) is not supported.
Summary of Contents for AxioCam ERc 5s
Page 1: ...User Guide AxioCam ERc 5s Rev 2 Microscope Camera ...
Page 3: ...Content ...
Page 4: ...Content 4 AxioCam ERc 5s V 1 0 en ...
Page 7: ...1 About this guide ...
Page 8: ...1 About this guide 8 AxioCam ERc 5s V 1 0 en ...
Page 12: ...1 About this guide 1 3 Text formats and conventions 12 AxioCam ERc 5s V 1 0 en ...
Page 13: ...2 Safety ...
Page 14: ...2 Safety 14 AxioCam ERc 5s V 1 0 en ...
Page 18: ...2 Safety 2 4 Intended Use 18 AxioCam ERc 5s V 1 0 en ...
Page 19: ...3 Shipment ...
Page 20: ...3 Shipment 20 AxioCam ERc 5s V 1 0 en ...
Page 22: ...3 Shipment 22 AxioCam ERc 5s V 1 0 en ...
Page 23: ...4 Technical data ...
Page 24: ...4 Technical data 24 AxioCam ERc 5s V 1 0 en ...
Page 27: ...5 Connecting the camera ...
Page 28: ...5 Connecting the camera 28 AxioCam ERc 5s V 1 0 en ...
Page 35: ...6 Remote Control and OSD menu ...
Page 36: ...6 Remote Control and OSD menu 36 AxioCam ERc 5s V 1 0 en ...
Page 44: ...6 Remote Control and OSD menu 6 2 On Screen Display Menu 44 AxioCam ERc 5s V 1 0 en ...
Page 45: ...7 Installing software and drivers ...
Page 46: ...7 Installing software and drivers 46 AxioCam ERc 5s V 1 0 en ...
Page 48: ...7 Installing software and drivers 7 2 Installing Labscope App 48 AxioCam ERc 5s V 1 0 en ...
Page 49: ...8 Acquiring images ...
Page 50: ...8 Acquiring images 50 AxioCam ERc 5s V 1 0 en ...
Page 54: ...8 Acquiring images 8 4 Image acquisition with Labscope 54 AxioCam ERc 5s V 1 0 en ...
Page 55: ...9 Troubleshooting ...
Page 56: ...9 Troubleshooting 56 AxioCam ERc 5s V 1 0 en ...
Page 60: ...9 Troubleshooting 9 4 Other 60 AxioCam ERc 5s V 1 0 en ...
Page 61: ...10 Maintenance ...