CARE, FUSE REPLACEMENT AND SERVICE
Axiolab 5
Troubleshooting
ZEISS
05/2019
430037-7444-001
125
Problem
Cause
Solution
The image appears distorted on
the full-screen monitor.
The image aspect ratio is 16:9. The
monitor may be set to a different
aspect ratio and causes the
distortion.
Set the monitor aspect ratio to 16:9.
The image is blurred on the
screen but the sample is in focus
through eyepieces.
Focus plane of the camera is
different from that of the eyepieces.
Make sure the sample is focused
correctly through eyepieces and adjust
the camera adapter until image is in
focus on the monitor.
The camera otherwise behaves
abnormally.
The camera may have been put into
an unintended state.
Press the factory reset button on the
camera.